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Casuarina Resort & Spa

4.0 star property

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Photo gallery for Casuarina Resort & Spa

Exterior
Exterior
Beach/ocean view
Restaurant
Poolside bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Gym

Explore the area

Map
Coastal Road, Trou aux Biches
  • Trou aux Biches Beach
    ‪1 min walk‬
  • Mont Choisy Le Golf
    ‪3 min drive‬
  • Mont Choisy Beach
    ‪4 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪71 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, cribs/infant beds

Deluxe Room

  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room (Privilege)

Room (Privilege) | Hypo-allergenic bedding, minibar, in-room safe, cribs/infant beds

Room (Privilege)

  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Bungalow

Bungalow | Hypo-allergenic bedding, minibar, in-room safe, cribs/infant beds

Bungalow

  • 643 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room

Shower, free toiletries, hair dryer, towels

Standard Room

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Casuarina Resort & Spa

4-star Trou aux Biches hotel steps from Trou aux Biches Beach
At Casuarina Resort & Spa, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy water skiing.
Casuarina Resort & Spa offers 108 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (surcharge) are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casuarina Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Casuarina Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like parasailing and windsurfing.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers an outdoor pool, a children's pool, and a hot tub. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casuarina Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Le Boucannier - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 5 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Boucannier

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Playground
  • Sailing
  • Scooter/moped rentals
  • Shopping
  • Spa tub
  • Steam room
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per day
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 90
  • Christmas Eve (24 December) Gala Dinner per child: EUR 60 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 90
  • New Year's Eve (31 December) Gala Dinner per child: EUR 60 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 60 (one-way), (up to 18 years old)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casuarina Resort
Casuarina Resort Trou Aux Biches
Casuarina Trou Aux Biches
Casuarina Resort Spa
Casuarina Resort & Spa Hotel
Casuarina Resort & Spa Trou aux Biches
Casuarina Resort & Spa Hotel Trou aux Biches

Casuarina Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 60 reviews
Rating 8 - Good. 31 out of 60 reviews
Rating 6 - Okay. 14 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gurjeet

Liked: Staff & service, property conditions & facilities, room comfort
A TRUE REVIEW - GREAT CUSTOMER SERVICE
What can I say, i do not usually write reviews but i had to for this one, i booked a really expensive 5* hotel in Mauritius using the Hotel.com app and our experience was so bad we was left stranded at the middle of the night. Luckily this hotel was free and taken us in, now i was on my honeymoon and it was a disaster from the start but the manager at this property was a ray of sunshine. His name was Ashley - he was understanding, caring and went that extra mile to make our stay great. I could not thank him enough. He upgraded us to a honeymoon suite and helped us book a car rental - he made sure we had one. He was literally a gem! i cannot express how attentive and nice the staff was, they was all so lovely. From having a disaster of a time to then coming here was amazing. you made our holiday special thank you!
Stayed 4 nights in Sep 2024

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Will be much better when room upgrades are complete.
Stayed 11 nights in Aug 2024

8/10 Good

Vikash

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is a little dated and had a few construction works going in the background whilst we were there. However staff were very friendly and would go out there way to make our stay comfortable, even the security guards in the car park were extremely helpful. Good value considering water sports and glass bottom boat is included. Would have liked more dining options or at least bar food to have a few more options as this was a little limited. However overall would recommend.
Stayed 7 nights in Aug 2024

6/10 Okay

shonoya

Liked: Cleanliness
Pros: Location on the beach Room size and cleaniness Spa was superb 10/10 Cons: Buffet food was not impressive and very expensive. Property a bit dated
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment entertainment entertainment entertainment entertainment
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, family friendly, entertainment,activities, all together excellent
Stayed 3 nights in Feb 2020

4/10 Poor

Imtiaz

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2019

10/10 Excellent

Mohamed Najib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few meters away from one of the best beaches of the north. Welcoming staff with tropical juice. Nice swimming pool with daily activities. The restaurant is just awesome with plenty plenty of options. Make sure you're on half/full board. Downside is that drinks (even water) are not included when youre half board. Gym is OK, but closes at 7:30pm which is too early. Rooms are basic, good bed, a small TV and a fridge/freezer, a balcony. housekeeping was done everyday. The resort offers several water sports free of charge which is amazing! The tennis courts are OK, the balls they provide were a bit too old. Wifi is available in most common areas. The complaint I have is that we rented a standard room that said on hotels.com that it had free wifi, but the reception said some rooms do not have Wifi inside the room, and they proposed we pay some amount to get a modem to use in the room. We took the option, the internet was good, but we were just a bit disappointed that we had to pay for it. All in all, I can say that I definitely enjoyed my stay, and would come back again!
Stayed 4 nights in Nov 2019

6/10 Okay

Shane, UK

Disliked: Property conditions & facilities, room comfort
Nice hotel overall, within close proximity of the beach. But due to cyclone our stay was restricted within the hotel premises. We were told we were going to get some sort of compensation on the day of arrival but none of this materialised during our stay. Despite this we had a good time staying at the premises.
Stayed 3 nights in Dec 2018

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
Bad luck a cyclone was around and all beach activity was canceled but we had a great time in the area.
Stayed 1 night in Dec 2018

2/10 Terrible

SUZETTE

Disliked: Staff & service, property conditions & facilities, room comfort
food was cold and did not include any drinks you had to pay separately management not helpful and rude. Wifi was rubbish trying to use whatsapp impossible
Stayed 12 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff great, hotel good but outdated for the price
Photos give the impression that the beach is at the end of the pool but you have to walk across the road. This hotel is pretty expensive for what you get but the family room is spacious, has a holiday feel. Breakfast is okay but supper was really very good and waiter's made a special effort for kids. Feels like this hotel is 20 years behind in some respects but once I lost my uptight approach we actually had a good time. The staff were lovely and extremely helpful. It's a difficult one to review because it's expensive for what you get but we enjoyed our stay (which wasn't luxury but satisfactory). As with all three star hotels, there's plenty of room for maintenance. It was a real downer to see the sunbeds - old and tattered before we checked in. My heart sunk but we left after two nights happy knowing the next place was going to be exceptional.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Casuarina experience
The first night was terrible the room was not what we expected but we managed to upgrade to Deluxe room and paid 30 Euro extra, and was much better. The marketing for the Superior double or twin is misleading as there is no WiFi in the room. But after the upgrade we enjoyed our stay, and the staff were friendly. I will recommend renovating the superior rooms as there are outdated
Stayed 4 nights in Jul 2018

6/10 Okay

Bally, United Kingdom

Liked: Cleanliness
Nice Hotel with good location
My husband and I spent 6 nights at the hotel to celebrate our 20th wedding anniversary. We had a wonderful time and the hotel staff really looked after us. On our anniversary they left a delicious cake with candles in our room and offered us a pre-dinner cocktail. The Spa facilities are a must and we had a wonderful afternoon there. The boys at the boat house look after you especially Jeremy. My husband tried water skiing as it was free. Definitely recommend this hotel but it is a three star.
Stayed 6 nights in Feb 2018

8/10 Good

Bin, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casuarina-Picture Postcard
The resort offered everything you could want. Value for money. Great food. Friendly service. It was a clean resort and the hotel layout was easy to understand. Signs everywhere and things like the gym, spa were all accessible. It was simple and stress free.

2/10 Terrible

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe you have a room and maybe not.
When I arrived, I was told that they had overbooked and I was put in a lesser hotel for one night before being brought back to Casuarina for the next for nights. Apparently, from talking to several employees, overbooking is a business model for Casuarina. Hotels.com should not do business with Casuarina in the future, in my opinion.

10/10 Excellent

Shahjehan Khan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and comfortable
This hotel is very good valve for the cost

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on the north west coast
Nice hotel with good staff, facilities and conveniently located

8/10 Good

Shilpa, Bangalore, Karnataka, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation at Casuarina
The hotel is situated at a very good location. The Ambience and theme was new and one of a kind. It is truly a wonderful experience.

4/10 Poor

harshal, dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casuraina Hotel !!
Bunglows are not good at att.Too small rooms and sit out is also not well maintained. We were in shock aftre seeing the rooms and place mainly kitchen , it was useless and very badly maintained. But then I would appriciate the manager who looked ito it and understood our concerns.He shifted us ina room which was ok.But as a customer I was at loss as I paid for a Bunglow and stayed ina regular room.If not for the Manager I would have checked out in no time. Still we cannot check in based on Manager as he may not be alble help all...so if u stay here go for rooms not Bunglow !!!! Take Care

8/10 Good

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce que j'ai aimé : le jardin et l'emplacement proche de la plage. Accueil sympathique. Dommage qu'il n'y est pas plus de choix pour les menus à la carte.
Stayed 2 nights in Oct 2024

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Adrienn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gepflegte Anlage mit schönem Garten, Strand ist innerhalb 2 Gehminuten erreichbar, Sonnenliegen und Schirm von Hotel, Bootshaus mit kostenlosen Angeboten z.B Kayak. Geräumiges Zimmer aber die Einrichtung bräuchte schon Erneuerung. Keine Ala Carte Restaurant, Buffet ist extrem teuer wenn nicht mitgebucht.
Stayed 5 nights in Oct 2022

8/10 Good

Laurence Geneviève OLLIVIER ép.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres étaient spacieuses et belles et le personnel très aimable
Stayed 12 nights in Jun 2022

10/10 Excellent

GAULIEZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2020