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Mercure Trouville-sur-mer

4.0 star property

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Photo gallery for Mercure Trouville-sur-mer

Exterior
Exterior
Interior
Privilege, Twin Room, 2 Twin Beds | Pillowtop beds, free minibar, in-room safe, desk
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
4 Place Foch, Trouville-sur-Mer, Calvados, 14360
  • Barriere Casino Trouville
    ‪2 min walk‬
  • Trouville Beach
    ‪3 min walk‬
  • Marché aux Poissons
    ‪3 min walk‬
  • Deauville (DOL-Normandie)
    ‪13 min drive‬

Room options

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | Pillowtop beds, free minibar, in-room safe, desk

Privilege, Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Pillowtop beds, free minibar, in-room safe, desk

Classic Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Pillowtop beds, free minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Pillowtop beds, free minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Trouville-sur-mer

4-star Trouville-sur-Mer hotel close to Deauville Beach
Along with a bar/lounge, this hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Mercure Trouville-sur-mer offers 80 accommodations with free minibar items and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Trouville-sur-Mer hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Self parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.50 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Trouville-sur-mer Hotel
Mercure Trouville-sur-mer
Mercure Trouville Sur Mer
Mercure Trouville-sur-mer Hotel
Mercure Trouville-sur-mer Trouville-sur-Mer
Mercure Trouville-sur-mer Hotel Trouville-sur-Mer

Mercure Trouville-sur-mer Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 235 reviews
Rating 8 - Good. 97 out of 235 reviews
Rating 6 - Okay. 24 out of 235 reviews
Rating 4 - Poor. 10 out of 235 reviews
Rating 2 - Terrible. 3 out of 235 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
it was lovely
Stayed 1 night in Sep 2024

10/10 Excellent

Lorcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very nice visit and very friendly and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel
it was great with a beautiful and a filling breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Vlad, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, fairly new with convenient amenities (the premium room)
Stayed 3 nights in Sep 2023

8/10 Good

yasemin

Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Jesus

Disliked: Room comfort
Good location but wouldn't recommend
The location of the hotel it's really good, but other than that I can say much good. The room was dated and the noise isolation of the windows inexistent, with bars playing music until 3am.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff behave like in 3 *** small hotel. “I don’t know” is a main answer to majority of the questions:)
Stayed 1 night in Aug 2019

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Excellent hotel with prime location
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Michele

ok
The room was as expected being a Mecure we upgraded to a Privilege room which was modern but small, also someone had been smoking in the room that you could smell it, nobody was on the bar and very small bar in lobby so did not use, breakfast was of a very disappointing standard even though they did have hot food.
Stayed 1 night in Oct 2018

8/10 Good

Jack, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to everything. Parking available. Air conditioned rooms.
Stayed 1 night in Sep 2018

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure..always at Top.
2 wonderful days in Trouville at Mercure.. which is as always perfect. Just a little expensive but.. the prestations are wonderful so it's worth to stay there despite the cost.
Stayed 2 nights in Dec 2017

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is totally worth staying on the island.
Amazing spot, great views, friendly staff, booked a triple room which was huge for what I was expecting. Thank you!
Stayed 1 night in Jun 2017

8/10 Good

Te Hua, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities
Mercury Trouville
Good location

6/10 Okay

Te Hua, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouville-Deauville
Room small otherwise in good location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Nice size room, lovely big wet room. Staff very helpful and in a great location with parking opposite. Would definitely stay again if we were in that area.

6/10 Okay

Verified traveler

3 stars
Hotel is generally ok but doesn't meet the level of four star. A rating of 3 is more adequate

8/10 Good

najla, lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel close to the casino and the beach
nice location . However the room was not good enough so we had the possibility to upgrade it and the staff was helpful

8/10 Good

Vicky, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Cadino and Beach
Good location for exploring. Right near the ocean, cool, misty day and no one sun tanning. Very large beautiful beach but too cold at the end of August. Breakfast was quite good but don't be late. Room a good size for Europe, modern decor and brand new bathroom. Casino right aross the street, beautiful architecture but we never went in. At least a dozen restaurants are within 2 blocks and I got a good haircut just aroud the corner.

10/10 Excellent

Jessica

Stayed 3 nights in Nov 2024

10/10 Excellent

julien

Stayed 1 night in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Posizione centrale, pulito, camera abbastanza ampia ma senza frigo bar, staff cordiale e disponibile, parcheggio a pagamento di fronte all'hotel, non buono il rapporto qualità prezzo.
Stayed 1 night in Oct 2024

8/10 Good

Nathalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024