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Best Western Premier Hotel de la Poste & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Premier Hotel de la Poste & Spa

Exterior
Exterior
Lobby
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
35 Rue Emile Zola, Troyes, Aube, 10000
  • Centre de Congrès de l’Aube
    ‪3 min walk‬
  • Ruelle des Chats
    ‪4 min walk‬
  • Marché Des Halles
    ‪5 min walk‬
  • Troyes (QYR-Barberey)
    ‪13 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne)

Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne) | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne)

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Multiple Beds, Bathtub (Separate Living Room)

Suite, Multiple Beds, Bathtub (Separate Living Room) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Multiple Beds, Bathtub (Separate Living Room)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Queen Bed (Twin bed on request)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed, Bathtub (Separate Living Room)

Family Suite, 1 King Bed, Bathtub (Separate Living Room) | Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite, 1 King Bed, Bathtub (Separate Living Room)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $84
per night
$95 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

Best Western Premier Hotel de la Poste & Spa

4-star hotel in Old Town Troyes
A full-service spa, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and conference space.
Best Western Premier Hotel de la Poste & Spa offers 32 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
Best Western Premier Hotel de la Poste & Spa features a full-service spa and a sauna. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 377 square feet (35 square meters) include conference space. This eco-certified hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Best Western Premier Hotel de la Poste & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 12 per day)
  • Self parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22.50 for adults and EUR 9 for children
  • A bar/lounge

Restaurants on site

  • Bar

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 9.00 for children
  • Self parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (164 ft away)
  • Pet fee: EUR 12 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Premier Hotel Poste Troyes
Best Western Poste Hotel Troyes
Best Western Premier Hotel Poste
Best Western De La Poste Hotel Troyes
Best Western Hotel Troyes
Best Western Troyes
Troyes Best Western
Best Western Poste Hotel
Best Western Premier Poste Troyes
Best Western Premier Poste
Best Western De La Poste
Best Western Hotel de la Poste Spa
Best Premier La Poste & Troyes
Best Western Premier Hotel de la Poste & Spa Hotel
Best Western Premier Hotel de la Poste & Spa Troyes
Best Western Premier Hotel de la Poste & Spa Hotel Troyes

Best Western Premier Hotel de la Poste & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 753 reviews" "
Rating 8 - Good. 220 out of 753 reviews" "
Rating 6 - Okay. 26 out of 753 reviews" "
Rating 4 - Poor. 8 out of 753 reviews" "
Rating 2 - Terrible. 5 out of 753 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Perfectly located in the middle of Troyes and easy to find. The car park is located a couple of minutes walk away, but on arrival at the hotel, they will lower the bollards so you are able to unload suitcases etc. A comfortable bed and a good shower. The staff were friendly and helpful. Would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

LINDA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very friendly staff. Good breakfast. Hsmd central position in Troyes but quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Claire, Whitchurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful staff. Rooms very clean with good amenities
Stayed 1 night in Sep 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine but not sure why it’s 5star
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for site seeing , staff very friendly and helpful , would definitely stay here again for longer than a overnight stopover
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Great location. Really friendly reception staff. Especially the night receptionist Sebastian. Made us feel very welcome.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Crawford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot in the middle of the old city. Parking nearby at a very reasonable rate...
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel easy and safe parking in a garage staff very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Easy to walk everywhere. Lovely friendly staff. Aircon in room. Comfy bed.
Stayed 2 nights in Jul 2024

8/10 Good

Lee

Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Stayed 3 nights in Jul 2024

10/10 Excellent

David H

Traveled with family
Liked: Staff & service
Great service
Great service by front desk staff. Special mention of Daniel who went way beyond duty to help us with an issue. Can't thank him enough.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel. A good Best Western hotel
Stayed 1 night in May 2024

6/10 Okay

Christian

Did the job
Well located in Troyes but fundamentally a Best Western at the end of the day. Fine for a night.
Stayed 1 night in May 2024

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same hotel next time!
Great hotel in the center of the city. Close access to all shops (detrimental for the wallet...) and good restaurants. The old city is amazing. It's like York (in UK) on steroids! Will definitely come back here.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable rooms with really nice bathrooms (especially the shower). Staff was very friendly and helpful, and we loved the little bar. A great location for exploring Troyes. It was easy to park on the street in front of the hotel to check in, then we were given a helpful map to the hotel’s private parking garage (not far, but would be confusing to find without the map).

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Poste is wonderfully situated. It’s easy to miss as you approach. All the team we met were friendly and efficient. Our room was very nice. The hotel is well situated for exploring the main sites in Troyes. I expect we will be back.
Stayed 1 night in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in cental old town Troyes
Great hotel in a great location. Very very welcoming and helpful staff. Bed was so comfy and good size bathroom with lots of space to put ladies pots and potions. Nice bar. Parking is a short walk away but convenient and good size indoor secure spaces. We will definitely stay again if we come back to Troyes.
Stayed 1 night in Jan 2024

10/10 Excellent

Chiara

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel is lovely and the staff went above and beyond to make our stay comfortable. We travelled with a pet and they left water and treats in the room for him. They had dedicated delicate toiletries for my child. The room was extremely comfortable with little thoughtful touches that made the experience that much better. Staff is kind and professional. The hotel sits right across a very charming bakery and it’s a stone’s throw from the main square. Just perfectly located for those that want to enjoy restaurants and cafés and still remain comfortably close to their hotel. A delightful stay in the family room for us.
Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
An overnight stay. Very comfortable & easy parking.
Stayed 1 night in Jan 2024