Kilaguni Serena Safari Lodge features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. This Colonial hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available on request), a train station pick-up service, and a train station drop-off service. Complimentary self parking is available on site.
Kilaguni Serena Safari Lodge has designated areas for smoking.
Kilaguni Serena Safari Lodge offers 56 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Kilaguni Serena Safari Lodge has a restaurant serving breakfast, lunch, and dinner.
Room service is available.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at noon
Check-in time ends at 6:00 PM
Minimum check-in age is: 18
Check-out time is 10:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, and M-Pesa. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Mobile payments
Car recommended
Sustainability/community reinvestment (10% revenue or more)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
M-PESA
Social distancing measures are in place
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Renewable energy source - solar
Debit cards
Gap period enforced between guest stays - 24 hours
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.