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Palcall Tsumagoi Resort

3.0 star property

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Photo gallery for Palcall Tsumagoi Resort

Ski hill
Ski hill
Interior
Snow and ski sports
Ski hill

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Baragi-Kougen Hoshimata, Agatsuma-gun, Tsumagoi, Gunma-ken, 377-1611
  • Pallcall Tsumagoi Ski Resort
    ‪4 min walk‬
  • Mount Kusatsu-Shirane
    ‪247 min walk‬
  • Karuizawa Toy Kingdom
    ‪20 min drive‬

Room options

View all photos for Standard Twin Sunrise View

In-room safe, bed sheets

Standard Twin Sunrise View

  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin 2 Nights Package

In-room safe, bed sheets

Standard Twin 2 Nights Package

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin 4 Nights Package

In-room safe, bed sheets

Standard Twin 4 Nights Package

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

In-room safe, bed sheets

Deluxe Twin Room

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Maisonette

In-room safe, bed sheets

Maisonette

  • 560 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Maisonette Sunrise View

In-room safe, bed sheets

Maisonette Sunrise View

  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Twin Room

In-room safe, bed sheets

Standard Twin Room

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Room

Japanese Room | In-room safe, bed sheets

Japanese Room

  • 377 sq ft
  • Mountain view
  • Sleeps 6
  • 9 Twin Futons

View all photos for Deluxe Twin Sunrise View

In-room safe, bed sheets

Deluxe Twin Sunrise View

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Maisonette 4 Nights Package

In-room safe, bed sheets

Maisonette 4 Nights Package

  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Double Room

Double Room | In-room safe, bed sheets

Double Room

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Maisonette 2 Nights Package

In-room safe, bed sheets

Maisonette 2 Nights Package

  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Maisonette Sunrise View Room

In-room safe, bed sheets

Maisonette Sunrise View Room

  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese-Style Room

Interior

Japanese-Style Room

  • Sleeps 6
  • 6 Twin Futons

View all photos for Deluxe Twin Room

In-room safe, bed sheets

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Sunrise View Twin Room

In-room safe, bed sheets

Deluxe Sunrise View Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Double Room

In-room safe, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sunrise View Twin Room

In-room safe, bed sheets

Standard Sunrise View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette Room

In-room safe, bed sheets

Maisonette Room

  • Sleeps 5
  • 1 Twin Sofa Bed and 4 Twin Beds

Maisonette

  • Sleeps 5
  • 2 Twin Beds

Maisonette 4 Night

  • Sleeps 5
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Twin 4 Night

  • Sleeps 2
  • 2 Twin Beds

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About this property

Palcall Tsumagoi Resort

3-star Tsumagoi resort with ski-in/ski-out access
Ski into Palcall Tsumagoi Resort, where you can relax in a sauna, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Housekeeping is available once per stay.
Palcall Tsumagoi Resort offers 135 accommodations with safes and slippers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.
Recreational amenities at the resort include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between noon and 11:00 PM.
Have fun with onsite winter activities, including downhill skiing, snowboarding, and snow tubing. Palcall Tsumagoi Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the resort's bar.

The resort offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This ski resort also offers a sauna and ski passes. Complimentary uncovered self parking is available on site.

Palcall Tsumagoi Resort is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Tsumagoi Dining - This buffet restaurant serves breakfast and dinner. Reservations are required.
Magic cafe - Onsite restaurant. Open daily.
Recca - Onsite restaurant. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,000; reservation required

Restaurants on site

  • Magic cafe
  • Recca
  • Tsumagoi Dining

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Downhill skiing
  • Mountain biking
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • 2 hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 106 ºF

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between November 1 and November 30.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1700 per person
  • Housekeeping is available for an additional fee
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Hot springs access available from noon to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Palcall Resort
Palcall Tsumagoi
Palcall
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura Gunma
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura
Palcall Tsumagoi Resort Resort
Palcall Tsumagoi Resort Tsumagoi
Palcall Tsumagoi Resort Resort Tsumagoi

Palcall Tsumagoi Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

CHI YIN DOMINIC

Liked: Staff & service
如果鍾意滑雪嘅朋友，來這個滑雪度假村體驗一下，雖然滑雪道比較少，我是在三月來的，相對滑雪的人都比較少，有可能你擁有自己的滑雪道。風景也很美麗，看到淺間火山還在噴煙，最後離開可在輕井澤逗留幾天shopping和觀光。
Stayed 4 nights in Mar 2024

8/10 Good

キミエ

Stayed 1 night in Jul 2023

2/10 Terrible

MITSUAKI

Stayed 1 night in May 2023

6/10 Okay

勝利

Traveled with family and small children
Liked: Cleanliness
コロナ禍のせいか、スタッフが人手不足のようです。
Stayed 1 night in May 2023

8/10 Good

HIROSHI

Stayed 1 night in May 2023

8/10 Good

YUKINO

Stayed 1 night in Mar 2023

8/10 Good

Gosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

yudai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

ナオコ

Traveled with partner
Disliked: Staff & service, amenities
アクセスはあまり良くありません。また、ホテル自体の構造が使いにくく移動が色々と不便でした。
Stayed 2 nights in Dec 2021

8/10 Good

toshitake

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
ホテルは大きくてビリヤード、スカッシュ、他　色んな設備があります。 コロナで利用出来ませんでしたが、コロナが収まったらまた利用したいです。
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

MASAHIKO

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021