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Valet parking 10/10, safety 10/10 room description not the same as what I got, dirty towels and blanket bad experience.

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

I enjoyed my stay it was nice! Staff was great and helpful.. i felt as tho the pool bar could’ve stood open later than 5pm. The happy hour at the restaurant was good but should be promoted upon arrival at the hotel.

Rooms were clean… needed more power sockets next to the bed.. Location was awesome… Elevator is very old, beautiful but slow…

I like that is close to subway