2/10 Terrible
Tationna
Business traveler
Sep 29, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had originally reserved for 2 nights, the first night i tried to get a refund on the 2nd night as i witnessed drug transactions going on between 2 individuals thru the wrought iron fencing. I was told by the woman that I'd have to wait until the morning because it was paid for and he'd have to give me the refund. I brought all valuables(including my firearm) into the room that night and there were people steady walking back and forth thru the parking lots. The next morning I go to ask for a refund and cancel the next night's stay and he refused staying that i was there on a discounted rate and it cost over 100/ night originally which was NOT the truth. I had viewed that it fact was the rate that i had in fact paid. The only thing that he was willing to do was change my room and that's it. Upon entering the next room i instantly started having an allergy attack as it had an awful smell of mildew & despair. I wasn't able to get sleep ALL NIGHT! I didn't completely get my things out of the room and didn't realize until late that i had left my locked box with my firearm in the previous room. I immediately called the hotel upon realizing and they stated that they didn't find it. I told them that if they hadn't found it that means they didn't clean the room as it was in the desk. At that point it was considered stolen because if it wasn't there the housekeeper or other staff has it. So I immediately went through the steps and made a police report with TPD. I'LL NEVER GO BACK
Tationna
Stayed 2 nights in Sep 2025