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ARENABLUE TULUM

3.0 star property

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Photo gallery for ARENABLUE TULUM

On the beach
Outdoor pool
On the beach
On the beach
Suite Ocean Front Deseo 201 | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Carretera Tulum - Boca Paila Km. 8.5, Parcela 2012 Ejido José Maria, Tulum, QROO, 77789
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪15 min walk‬
  • SFER IK
    ‪5 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪37 min drive‬

Room options

View all photos for Suite Ocean View Emocion 103

Suite Ocean View Emocion 103 | In-room safe, desk, iron/ironing board, free WiFi

Suite Ocean View Emocion 103

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Pasion 202

Suite Ocean View Pasion 202 | In-room safe, desk, iron/ironing board, free WiFi

Suite Ocean View Pasion 202

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean Front Deseo 201

Suite Ocean Front Deseo 201 | In-room safe, desk, iron/ironing board, free WiFi

Suite Ocean Front Deseo 201

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean Front Alegria 104

Suite Ocean Front Alegria 104 | Living area

Suite Ocean Front Alegria 104

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean Front Armonia 204

Suite Ocean Front Armonia 204 | Beach/ocean view

Suite Ocean Front Armonia 204

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Serenidad 105

Standard Room Serenidad 105 | Resort view

Standard Room Serenidad 105

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Esperanza 205

Partial Ocean View Esperanza 205 | Beach/ocean view

Partial Ocean View Esperanza 205

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Felicidad 203

Suite Ocean View Felicidad 203 | In-room safe, desk, iron/ironing board, free WiFi

Suite Ocean View Felicidad 203

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean Front Amor 101

Suite Ocean Front Amor 101 | Living area

Suite Ocean Front Amor 101

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden Area

Suite, Garden Area | View from room

Suite, Garden Area

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Sueno 102

Suite Ocean View Sueno 102 | In-room safe, desk, iron/ironing board, free WiFi

Suite Ocean View Sueno 102

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

ARENABLUE TULUM

3-star hotel in Zona Hotelera
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
ARENABLUE TULUM offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas and include desks. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers an outdoor pool, a terrace, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary self parking is available on site.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Arenablue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Arenablue

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 2016

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 125 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

ARENABLUE TULUM Hotel
ARENABLUE Hotel
ARENABLUE
ARENABLUE TULUM Adults Only
ARENABLUE TULUM Hotel
ARENABLUE TULUM Tulum
ARENABLUE TULUM Hotel Tulum

ARENABLUE TULUM Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 81 out of 137 reviews
Rating 8 - Good. 29 out of 137 reviews
Rating 6 - Okay. 9 out of 137 reviews
Rating 4 - Poor. 6 out of 137 reviews
Rating 2 - Terrible. 12 out of 137 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Honeymooners

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome quite little place, staff was always friendly an helpful! There food was some of the best we had in Tulum at better prices. Will definitely visit again.
Stayed 6 nights in Mar 2020

10/10 Excellent

Andrea, Milwaukee, Wisconsin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved service and employees. Alexis and Celio were incredible. The beach is outstanding and having you’re room steps away from the beach is amazing. Also, the food was outstanding and prepared personally for you. We loved our experience at ArenaBlue.
Stayed 9 nights in Feb 2020

10/10 Excellent

Rob, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with an incredible ocean front view. The hotel's stretch of beach is small but perfectly proportionate to its size and the number of guests. The lounge area provides guests with a more quiet beach experience compared with larger hotels in the immediate area, which are nice to walk to for a more lively bar scene. The hotel and its beach are perfect for a couple.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check I great. Service was great. Very helpful and gracious
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
The property was very nice but the evening staff was terrible and did not care about your well being
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great location, lovely beach, friendly staff, breakfast was great, the drinks were flowing. We had a great time. Our balcony had a hammock - heavenly for naps rocking with the beach wind.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and attentive staff! Clean rooms with amazing ocean views. Good cell service and wifi.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Rosie, Tijeras, NM

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arenablue is a nice boutique hotel on a beautiful beach, and the location is great! Close to many fine restaurants & shops. Our beachfront room was clean & situated right on the sand. All of the staff were very friendly & helpful. We would go back, for sure!
Stayed 7 nights in Jan 2020

10/10 Excellent

molly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend! I felt like I had the beach to myself when I was there. The rooms are spacious and have great views and hammocks on the balconies. The staff are super friendly as well!
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It was on the beach in Tulum, there was a great view out our window. the air conditioner in the room worked ok, dripped on my face during the night though. Bare bones accommodation. Slept there but as soon as we woke u we went to nicer places
Stayed 3 nights in Nov 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Location was great, beach was a 10 step trip from the room, a short walk to all Tulum has to offer. Staff were fabulous and friendly. Hotel probably isn’t a 4 star, and has minimal amenities- but if you plan on getting out and about or spending time on the beach it’s perfect.
Stayed 4 nights in Nov 2019

8/10 Good

Amina, Chicago

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The location and beach were awesome. Wish the room had a fridge so we could have cold water. Food was well below average
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, beautiful view property, old traditional place with very friendly employees:)
Stayed 3 nights in Nov 2019

10/10 Excellent

Bel, Ann Arbor

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic chic, super clean little hotel boutique with the perfect beach!
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad times
Bed was filled with bugs, roaches on the floor. When we contacted the reception - no one spoke English and I had to contact hotels.com for help
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jul 2019

6/10 Okay

J, New York

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pictures are accurate and that’s pretty much what the place looks like, the staff were attentive and deserve credit for working hard. They call the place boutique and that too is accurate but it’s not a great value. It’s a very small, bare bones hotel with a tiny pool no television or refrigerator but more importantly—good AC and nice high ceilings. The big sell is the beach which I would’ve enjoyed If the unpredictable seaweed hadn’t ruined things. Lower the price —significantly— and call it a solid 3-star and they’ll get better reviews. I wish them great success as they rethink their approach.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, great bars with great lunge music. Superb restaurants with local food all around area. Chill-Out & Relaxing.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in May 2019

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location of this property is excellent. The employees go above and beyond to please their guests. A special thanks too: Monica, Cecilio, Leo, and Alexis!! Thanks for a great experience on my birthday getaway...
Stayed 5 nights in May 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019