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Ahau Tulum

4.0 star property

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Photo gallery for Ahau Tulum

Signature Double Room | Terrace/patio
Creator video
Minibar, in-room safe, individually decorated, individually furnished
Exterior
Master Suite Oceanfront Top level | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760
  • Place, Ven a la Luz Sculpture
    ‪1 min walk‬
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪77 min drive‬

Room options

View all photos for Junior Suite Garden view Beach level

Junior Suite Garden view Beach level | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Garden view Beach level

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden view Top level

Junior Suite Garden view Top level | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Garden view Top level

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean view Beach level

Junior Suite Ocean view Beach level | Terrace/patio

Junior Suite Ocean view Beach level

  • Ocean view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean view Top level

Junior Suite Ocean view Top level | View from room

Junior Suite Ocean view Top level

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Oceanfront Top level

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Oceanfront Beach level

Master Suite Oceanfront Beach level | Terrace/patio

Master Suite Oceanfront Beach level

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 904 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Master Suite Oceanfront Top level

Master Suite Oceanfront Top level | Balcony view

Master Suite Oceanfront Top level

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 904 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Oceanfront Top level

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room

Signature Double Room | View from room

Signature Double Room

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ahau Tulum

4-star hotel in Zona Hotelera
At Ahau Tulum, spend the day on the private white sand beach where you can enjoy surfing/body boarding. Then return for a meal at one of the hotel's 2 restaurants.
Ahau Tulum offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
A private beach and a health club are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.
Simply walk outside to feel the sun on your face at the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). Have fun in the sun at Ahau Tulum with summer activities like surfing/body boarding, windsurfing, and surf lessons.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wired and wireless Internet access is complimentary. This beach hotel also offers an outdoor pool, a health club, and a garden. Guests can use the health club at a partner property. Onsite uncovered valet parking is complimentary.

Ahau Tulum has designated areas for smoking.

Ahau Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Raw Love - Overlooking the garden, this restaurant specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Ahau Beach Club - This beach restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request
  • Free uncovered valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Ahau Beach Club
  • Ahau Restaurant
  • Raw Love

Things to do

  • Art gallery
  • Beach club
  • Bicycle rentals
  • Designer stores
  • Health club
  • Outdoor pool
  • Paddleboard
  • Surf lessons
  • Surfing/bodyboarding
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10000 per person (roundtrip)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ahau Tulum Hotel

Ahau Hotel

Ahau Tulum

Ahau

Ahau Tulum Hotel Tulum

Esmeralda k Hotel Tulum

Esmeralda k Tulum

Ahau Tulum Property

Ahau Property

Esmeralda k Hotel Tulum

Esmeralda k Tulum

Ahau Tulum Hotel

Ahau Tulum Tulum

Ahau Tulum Hotel Tulum

Ahau Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 277 reviews
Rating 8 - Good. 52 out of 277 reviews
Rating 6 - Okay. 20 out of 277 reviews
Rating 4 - Poor. 18 out of 277 reviews
Rating 2 - Terrible. 16 out of 277 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Zorana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is beautiful and clean. Staff is welcoming, attentive and pleasant. The beach is stunning and the vibe is calm and zen. The room does not have a mini fridge which was very surprising to learn upon arrival to our room considering we are in a hot climate. The room also does not have a hair dryer or a coffee maker. In my opinion those should be included especially for the price of the room. The food was good however like everywhere in Tulum, extremely expensive, example you will pay around 30$CAN for a Margarita. There is a taco spot just accross the street which was good and comparable to North American pricing. The Starbucks is also right next to the hotel but the prices are absolutely ridiculous. All in all, I do not think the whole experience was worth the money spent. Because of these reasons despite the hotel itself being beautiful, I would not return.
Stayed 2 nights in Dec 2025

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness
Food quality an options need improvement. Mixology was average while some of the drinks weren’t that good. Price for all was high. Hence is why I give an average rating.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
❤️Beautiful room ,services and all the staff 👌
Stayed 4 nights in Nov 2025

10/10 Excellent

ENRIQUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property and the staff are wonderful
Stayed 5 nights in Nov 2025

4/10 Poor

Tuan Anh, Charlotte

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not thing in room
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus, Santa fe

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, loved it
Stayed 6 nights in Sep 2025

4/10 Poor

Charles Otis

Traveled with family
Liked: Staff & service
Disliked: Amenities
Tulum has really changed from time we were there. Everything is so much more expensive and couldn't get in beach due to seaweed. Had a few bad experiences where restaurants were automatically charging tips. We used to love Tulum but will not be returning. It's literally turned into Cancun
Stayed 3 nights in Aug 2025

10/10 Excellent

leslie

Stayed 4 nights in Sep 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tiki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jim, Bell Canyon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, very good food and drinks
Stayed 3 nights in Aug 2025

8/10 Good

Dailin Abiague

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergio and Fer were great at the restaurant. The room had a great view.
Stayed 3 nights in Aug 2025

10/10 Excellent

iliana

Stayed 1 night in Jul 2025

10/10 Excellent

Tardu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular y buen lugar para relajarse. un poco alto en precios
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacson

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

YELAINE, MIAMI

Traveled with family
Liked: Cleanliness, amenities
Lovely place
Stayed 1 night in May 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.
Stayed 5 nights in May 2025

6/10 Okay

Carmen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.
Stayed 2 nights in May 2025

10/10 Excellent

Nagaram

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Feb 2025

2/10 Terrible

Carlos

Stayed 1 night in Apr 2025