Aparthotel

Ajal Tulum Tree House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ajal Tulum Tree House

Bar (on property)
Deluxe King Tree House Chechen | Living area
Point of interest
Staircase
Property grounds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Av 30 y Avenida 35Bis, Lote 003, MZ 930, Tulum, QROO, 77760
  • Cenote Cristal
    4 min walk
  • Hospital de Tulum
    4 min drive
  • Temple of Doom
    6 min drive
  • Tulum, Quintana Roo (TUY)
    17 min drive

Room options

Deluxe Queen Tree House Chaka

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Tree House Tzalam

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Tree House Zapote

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Tree House Chechen

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Ajal Tulum Tree House

Ajal Tulum Tree House offers 4 accommodations with safes and bathrobes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ajal Tulum Tree House features a terrace, multilingual staff, and gift shops/newsstands. Wireless Internet access is complimentary. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Ajal Tulum Tree House has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Late check-in fee: USD 35 for check-in between 6:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 75.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: USD 35 for check-in between 6:00 PM and 10:00 PM
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Clothing is optional at this property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ajal Tulum Tree House Tree house property
Ajal Tree House Tree house property
Ajal Tree House
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Tulum Ajal Tulum Tree House Tree house property
Tree house property Ajal Tulum Tree House
Ajal Tulum Tree House Tulum
Ajal Tree House Tree House
Ajal Tulum Tree House Tulum
Ajal Tulum Tree House Tree house property
Ajal Tulum Tree House Tree house property Tulum

Ajal Tulum Tree House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most organic place to stay.
Beautiful, unique, intimate stay. The entire staff was welcoming and made us feel like family. Anna and Cesar are always around and attentive to our needs. Charlie made the best drinks and Tony made amazing dinners every night. We rented a scooter and were able to visit so many cenote’s and downtown within 10 minutes. This place was by far the quietest place we stayed in Tulum. We felt disconnected from the world and it was exactly what we needed.
Stayed 3 nights in Jun 2022

4/10 Poor

Spencer

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2021

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing!!! It is located 1.5 kilometers down a gravel road in the jungle just south of Tulum. It is private. There are 4 tree houses but we only saw one other couple there. The treehouses surround the jungle cantina where they serve fresh, delicious food and drinks. Don Carlos, the general manager was so nice. He helped us reserve electric motos and gave us tips on things to do. Everyone there is so nice and friendly. Don Carlos made our cocktails in the evening with fresh squeezed lemons and limes. The treehouse was so awesome. It was an amazing experience. It's not air-conditioned and there are bugs but that is all part of the fun. We want to come here every year now. Thank you Don Carlos!!
Stayed 3 nights in Nov 2021

10/10 Excellent

Nasser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best experience in Tulum if you love jungle and nature and incredible food :) We were the only guests at the time and Don Carlos staff were so incredibly friendly and helpful. We loved the treehouse, had amazing breakfast and views in the tower, and the cenote within a 5 min walk exceeded our expectations. Just incredible experience all around and we will be back. HIGHLY RECOMMEND! Thank you so much Ajal friends, you made it very special for us.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wow. Really awesome concept. The owner and staff are amazing and will go out of their way to make everything wonderful. Access to the local cenote was fantastic. Please know, though, it is a treehouse hotel. No AC, bugs, and very difficult to get in and out of. Because my wife and I wanted to see and explore Tulum more, this was tough for us.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to get away from the crowds of Tulum and enjoy the natural beauty of the area, without sacrificing comfort. The design of these treehouses is amazing and they are fully equipped with running water, electricity, etc. There is a cenote with free access just a short walk away. Luz and her entire team are so warm and accommodating! Highly recommend!
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019