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Alea Tulum

4.0 star property

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Photo gallery for Alea Tulum

Lobby sitting area
Point of interest
Ocean Front Suite | Premium bedding, down comforters, pillowtop beds, in-room safe
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Fracc Tankah III, Mza 3, Lte 28, Tulum, QROO, 77760
  • Soliman Bay
    ‪1 min walk‬
  • Cenote Manatí
    ‪1 min walk‬
  • Tulum National Park
    ‪11 min walk‬
  • Tulum, Quintana Roo (TUY)
    ‪10 min drive‬

Room options

View all photos for Ocean Front Suite

Ocean Front Suite | Terrace/patio

Ocean Front Suite

  • 419 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean View Swim-up Suite

Ocean View Swim-up Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Ocean View Swim-up Suite

  • 419 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Alea Tulum

Casa Alea Tulum | Terrace/patio

Casa Alea Tulum

  • 4306 sq ft
  • Beach view
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

View all photos for Master Suite Beach Access

Master Suite Beach Access | Terrace/patio

Master Suite Beach Access

  • 419 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean View Suite

Ocean View Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Ocean View Suite

  • 419 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | Terrace/patio

Penthouse Suite

  • 630 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Swim-up Suite

Beach Front Swim-up Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Beach Front Swim-up Suite

  • 419 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Alea Tulum

4-star Tulum hotel steps from Cenote Manatí
Spend the day catching some rays at the beach, relaxing by one of Alea Tulum's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Alea Tulum offers 21 air-conditioned accommodations with iPod docking stations and safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

Guests under 6 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Alea Tulum you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a 24-hour fitness center, a garden, and a terrace. Onsite self parking is complimentary.

Alea Tulum is a smoke-free property.

Alea Tulum has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Canoeing
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Library
  • Snorkeling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 58 per pet, per stay (maximum USD 60 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Pet fee: USD 58 per pet, per stay (maximum USD 60 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 6 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alea Tulum by Blue sky Hotel Tulum
Alea Tulum by Blue sky Hotel
Alea Tulum by Blue sky Tulum
Alea Tulum
Alea Tulum By Blue Sky Tulum
Alea Tulum Hotel
Alea Tulum Tulum
Alea Tulum Hotel Tulum
Alea Tulum by Blue sky

Alea Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 391 reviews
Rating 8 - Good. 49 out of 391 reviews
Rating 6 - Okay. 17 out of 391 reviews
Rating 4 - Poor. 12 out of 391 reviews
Rating 2 - Terrible. 13 out of 391 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Xavier, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Jamie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Avoid This place like the plague ! We booked last minute on Expedia so we had to pre-pay. What a mistake! I can’t believe people rate this crappy place this highly. For starters, you drive 1 mile down a dirt road that is badly damaged. I thought it was going to damage the rental car. We asked for our money back immediately after arriving and touring the property, but they would not give us our money back. The view was decent and the room was decent, but everything else was terrible. The safe was broken. The hot tub was broken. The pool was freezing and dirty. We booked a swim up room on purpose because we love to get in and out of the water but that didn’t happen. The beach was also gross with algae and seaweed. There was also a rock shelf that went out for about 100 yards that made it dangerous to walk out. Other properties in the area had built a dock where you could swim out past the rocks.. This property did not. Most of the outside dining chairs were also broken. There aren’t any sidewalks or street lights either. The electricity went out on the fourth day, alll day, of our six day stay and so we left on the fifth and they even refused to give us one day credit. The only redeeming factor was the food was very good and so was the service— only of the weight staff. The front desk personnel and management were terrible. Also a margarita was $17 as they have you captive.
Stayed 6 nights in Nov 2024

8/10 Good

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. This hotel is perfect for getting away from the world.
Stayed 2 nights in Nov 2024

10/10 Excellent

george, carrollton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Alea Tulum!! Friendly Staff & beautiful location

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was such a dream. Very beautiful, clean, and comfortable. Staff was amazing, very attentive. If you want to get away for a relaxing mini getaway this is it. It isn’t too far from tulum beach. We rented a bugbee and got there safely back and forth. The only thing I didn’t like was the bumpy road to get to Alea.
Stayed 3 nights in Oct 2024

10/10 Excellent

NAOMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve una experiencia agradable, el equipo se comportó como todo un Profesional. El cuarto estaba equipado con todo lo necesario. Una vista espectacular. Definitivamente a regresar pronto.
Stayed 4 nights in Oct 2024

10/10 Excellent

stuardo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are attentive and amiable. The property is gorgeous and feels boutique. They made me feel at home and took great care of me and my needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Isela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream ! Everything was absolutely wonderful !
Stayed 1 night in Aug 2024

10/10 Excellent

Lena, Frisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin? We got our Expedia VIP Gold member upgrades- wine AND room! The service is first class. Everyone was sooooo nice and helpful!!!! If you can, get the penthouse with the ‘hot tub’. The view is BREATHTAKING! During this season seaweed is plentiful. We were not able to snorkel but that should not be a factor. We took a quick drive down to Akumal beach and another day we walked right next door to the cenote (we kayaked thru the mangroves). I would ABSOLUTELY recommend this property to anyone! I went with a girl friend not my significant other. It was definitely romantic and I cannot wait to share this place with a SO. My gf got on the paddle board. Water shoes, life vests, snorkel gear and flippers are provided for FREE! So you really do not have to pack snorkel or water shoes (like I did). The food is excellent, fresh and gourmet! The property was easy to find and we felt very safe. Just book it!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quiet experience and the room was very nice. Not ideal if you’re looking for proximity to downtown and fine dining, although their restaurants were very good.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is one of our favorites in the area. It allows you to have close proximity to the beach and snorkeling. Although this beach is beautiful in different ways, it does not have clear white sand with no rocks, and that is understandable since the reef is located in front of it. Perfect for snorkeling! The amount of sea weed aka sargasso, is not under the control of any property owners in the peninsula, but with that said, and the fact that a hurricane had just passed through, it was in great shape. My husband and I really love the calm, relaxed vibe that this area provides. The food is always great and the staff goes out of their way to make you feel at home. My only dissatisfaction is that the fridges in the rooms do not keep the beverages cold. But some ice and a foam cooler took care of that problem and I hardly find that reason to complain much since they provided the ice. Overall if you are looking for a vacation place to get disconnected from the rat race of the city life, this is it!!! But if you want to be close to bus routes and public transportation, or a mall and the night club seen, unfortunately your taxi is about a 10 minute walk down a dirt road. If you rent a car there is parking though. So this place is perfect if you want peace and quiet on the beach away from the city.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tiffany Mae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so perfect. The only problem I had was the things that I need like in bathroom there’s no body wash, toothpaste and handwash this is my first time going to hotel that’s not complete especially in the bathroom. Anyway thank you I enjoyed staying here. Definitely go back and please make sure everything was complete.
Stayed 4 nights in Aug 2024

4/10 Poor

James, Albany

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff of this hotel are more than accommodating and super nice in all areas of the hotel. Note: The road to the hotel is a major limitation. The road is actually quite dangerous and some taxes refused to provide full service. Even going to town and back is a major dilemma with that road If you have children or people in your party, who are injured or can’t stand a major beating on a road, please go somewhere else
Stayed 4 nights in Jul 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time enjoyed the atmosphere there would definitely recommend to others to go great staff overall great place to stay at if you’re looking to be in tulum
Stayed 5 nights in Jul 2024

2/10 Terrible

Nakul

Stayed 3 nights in Jun 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was top-notch, your people were so friendly and went out of their way to make our day wonderful! The food was phenomenal as well,A+
Stayed 6 nights in Jun 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique property, wonderful food, and beautiful pool
Stayed 5 nights in Jun 2024

10/10 Excellent

Joanna

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the property was wonderful. Our child got sick during our stay and the front desk person was able to book as appointment with a pediatrician on a Sunday after calling several places. We had a great time using the pools and they were always clean. The included breakfast was lovely and delicious. We only had dinner once at the property because it was fairly expensive for what it was. The beaches in this area are mostly unusable at this time due to the seaweed problems they are having, but this beach was not as bad as others we went to.
Stayed 3 nights in Jun 2024

10/10 Excellent

Adriana C, Haslet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Alea Tulum, and overall, it was a delightful experience. Positives: The hotel itself is stunning, with elegant décor and a welcoming atmosphere. My room was impeccably clean and well-maintained throughout my stay. I particularly appreciated the daily replenishment of the minibar, which added a nice touch of convenience and luxury. The standout feature of hotel is undoubtedly the staff. They were the most amazing team I've ever encountered at a hotel. From the warm welcome at check-in to the attentive service throughout my stay, they went above and beyond to ensure my comfort and satisfaction. Negatives: Unfortunately, there were a couple of issues that impacted my experience. On the first night, there was no electricity in the area, they have a generated so we could use the basic things, but not the A/C in the room. While the staff were prompt and professional in addressing the situation, it was an inconvenience after a long day of travel. Additionally, while the breakfast offered a fantastic selection of delicious options, the service was quite slow. It took much longer than expected to receive my meal, which was a bit frustrating, especially on mornings when I had a tight schedule. Overall, despite the initial hiccup with the electricity and the slow breakfast service, my stay at was amazing. The clean and comfortable room and exceptional staff made for an made for an enjoyable visit. I would recommend this hotel
Stayed 4 nights in May 2024

4/10 Poor

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel great .... Tulum little to do
Staff was friendly and helpful. The place was clean and had nice views of the ocean. Restaurant had a limited menu for dinner. Air conditioning went out 3 different days for 4 plus hours.....but not hotel's fault, Half of Tulum would be without power.
Stayed 5 nights in May 2024

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from Rafa and Erick. Thank you!!!! A lot of sargazo so you can not swim on the ocean in all tulum.
Stayed 6 nights in May 2024

6/10 Okay

Fred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in May 2024

8/10 Good

Brendan

Liked: Staff & service, amenities, property conditions & facilities
Very nice. Very friendly staff.
Stayed 12 nights in Apr 2024