*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Aloft Tulum features 2 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.
Business amenities at this 4.5-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 2170 square feet (202 square meters) include conference space. This luxury hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.
Aloft Tulum is a smoke-free property.
- Express check-in
- Coworking spaces
- Number of outdoor pools - 2
- Rooftop garden
- Elevator
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Covered parking
- Porter/bellhop
- Secured parking
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Dry cleaning/laundry service
- Self parking (surcharge)
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Food and water bowls
- Water-efficient showers only
- Conference space size (meters) - 202
- Number of meeting rooms - 3
- Luggage storage
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Pool umbrellas
- Total number of rooms - 140
- No accessible shuttle
- Accessible airport shuttle
- Number of floors - 4
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of accessible parking spaces 10
- Coffee/tea in common areas
- Registration desk height (inches) - 25
- Registration desk height (centimeters) - 64
- Rooftop terrace
- Elevator door width (inches) - 59
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 150
- Number of poolside bars - 1
- Conference space
- Tours/ticket assistance
- Year Built - 2021
- Electric car charging station
- Free pool cabanas
- Free WiFi
- Pool sun loungers
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Conference space size (feet) - 2170
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- 24-hour fitness facilities
- Carport
- Wedding services
- Garden
- Multilingual staff
- Outdoor furniture
- Off-street parking
Family Friendly Amenities
- Number of outdoor pools - 2
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Aloft Tulum offers 140 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- Slippers
- Shower only
- Digital TV service
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- Pillowtop mattress
- LCD TV
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Netflix
- Number of beds 2
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Streaming services
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Grab bar - near toilet
- Doorbell/telephone notification
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
- Toilet grab bar height (inches) - 47
- Toilet grab bar height (centimeters) - 119
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
W XYZ Restaurant - This restaurant serves breakfast only.
Ático Rooftop Bar & Loung - This tapas bar serves lunch and dinner. Open daily.
WXYZ Bar - This sports bar serves lunch and dinner. Open daily.
Re:fuel by Aloft - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body scrubs.
- Deep tissue massage
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
Nearby Activities
2 outdoor swimming pools are on site along with a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Ecotours nearby
- Snorkeling nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 24.2 per accommodation, per night
- Service fee: USD 10 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
- Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
- Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
- Covered self parking fee: USD 17 per day
- Pet fee: USD 30 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive food waste policy
Cashless transactions are available
Comprehensive recycling policy
Contactless check-out is available
Security system
Debit cards not accepted
Staffed front desk
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Children stay free
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of USD 30 per pet, per stay
- Up to 40 lbs per pet
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Reviews
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