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Amansala

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amansala

Outdoor pool, sun loungers
On the beach, white sand, beach umbrellas, beach towels
Double Room with Beachfront view (with two beds) | In-room safe, WiFi, bed sheets
Exterior
Aerial view

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
  • Room service
  • Pet friendly
  • Bar
  • Pool
  • Breakfast included

Explore the area

Map
Carretera Tulu-Boca Paila km 5.5, Tulum, QROO, 77766
  • Tulum Beach
    6 min walk
  • SFER IK
    17 min walk
  • Ven a la Luz Sculpture
    2 min drive
  • Tulum, Quintana Roo (TUY)
    20 min drive

Room options

View all photos for Triple Room

In-room safe, WiFi, bed sheets

Triple Room

  • 450 sq ft
  • Sleeps 3
  • 3 King Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, WiFi, bed sheets

Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Simple and small

Simple and small | In-room safe, WiFi, bed sheets

Simple and small

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beach front

Beach front | In-room safe, WiFi, bed sheets

Beach front

  • 377 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Beachfront view (with two beds)

Double Room with Beachfront view (with two beds) | In-room safe, WiFi, bed sheets

Double Room with Beachfront view (with two beds)

  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Garden Plus

Garden Plus | In-room safe, WiFi, bed sheets

Garden Plus

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Garden

In-room safe, WiFi, bed sheets

Double Garden

  • 320 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

Aerial view

Azulik

Spa
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (676)
The price is $1,659
per night
$2,011 total
includes taxes & fees
Jan 2 - Jan 3
Azulik

About this property

Amansala

3-star resort in Zona Hotelera
Spend the day relaxing on the beach or pampering yourself at Amansala's full-service spa. Housekeeping is available on request.
Amansala offers 45 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. This Tulum resort provides complimentary wired Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures.
Amansala features a full-service spa and an outdoor pool. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to 2 meeting rooms and coworking spaces. This beach resort also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Amansala has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
Amansala has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 2 floors
  • 20 buildings
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
AC is available from 9pm-9am

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 270 per room (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Late check-out fee: USD 50 (subject to availability)
  • Air conditioning is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May to 31 October

Property is also known as

Amansala
Amansala Hotel
Amansala Hotel Tulum
Amansala Bikini Bootcamp Hotel Tulum
Amansala Resort Tulum
Amansala Resort
Amansala Tulum
Amansala Tulum
Amansala Resort
Amansala Resort Tulum

Amansala Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 156 reviews" "
Rating 8 - Good. 32 out of 156 reviews" "
Rating 6 - Okay. 28 out of 156 reviews" "
Rating 4 - Poor. 16 out of 156 reviews" "
Rating 2 - Terrible. 12 out of 156 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ajara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Fernanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet and lovely the grounds are. One small recommendation is that the chair fabric does need to be changed out regularly, as this is a dog friendly property and i noticed many dogs marking their territories in the backs of the beach chairs.
Stayed 3 nights in Aug 2024

8/10 Good

Chen-Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. They were always willing to help and went out of their way to make our stay better. The resort is located at the busy beach front area. Street can be a bit congested but with the provided parking space, we had no issue with parking. The only thing to be aware of is no AC from 9am to 8pm unless pay an extra $25 per day. Understandable it's to conserve energy. It can be grilling in summer. But if you are out exploring and not in the hotel it's not an issue. Will recommend to get a room with window facing the beach so the wind will cool down the room fast even without AC.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosa Olmedo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying at Amansala. I was traveling solo to Tulum. The staff is beyond incredible and helpful. Gorje from front desk, Brenda, Ceci, Nato, Michelle and everyone else who was working during my stay went out of their way to make me feel welcome and safe. They made the best suggestions as to where to go and what to do as a solo traveler. The food at hotel was farm to table and reasonably priced, the beach area is stunning and my room was perfect for my needs. The vibe was low key and away from the business of the hotel zone. I rented a bike and was able to go around the hotel zone and explore all the restaurants and coffee shops, etc. I can’t wait to be back!
Stayed 4 nights in Jul 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so beautiful. I have stayed at many places in Tulum and will definitely be staying here at Amansala from now on. Our room is right on the beach and lots of space to settle in. Very happy to be here. Lots of little touches and sweet staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s much more beautiful than the photos! From The moment we walked in we knew we made the right choice. Right on the beach with a breeze, great food, love the details around the place and in our room. Really happy with the stay.
Stayed 1 night in Jun 2024

6/10 Okay

Andres, Grand Prairie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was our second visit to Amansala, and probably our last. At least for a while. On our first visit, my wife and I picked this property because it's located in a relatively calm part of Tulum's beach - which can be noisy if you are not careful - and it offered a good amount and variety of wellbeing activities (yoga, some fitness classes, etc.) and food options. On this second visit, none of those activities were available. There were no fitness classes, no yoga, no guided meditations, and, to make things worse, they tried to skimp on the breakfast saying that their definition of "Continenatl breakfast" does not include bread. Yes, that's right. Bread. On our first morning in Amansala, they tried to make us pay $5 for 2 pieces of toasted supermarket Bimbo-like bread. We contacted Expedia's concierge service, and they immediately backtracked. Also, be aware that you will have to pay $25 per day if you want to use the AC during daytime hours, and about $40-$50 per person for OK-but-not-great lunch or dinner. The fact that we visited during low season may have impacted the level or service, or maybe it's a bad management issue. Whichever it is, Tulum is in the midst of big changes, and not all of them are for the better. They are trying to cater to a more exclusive crowd by hiking up prices on everything, but the service is not there yet (i.e. we regularly paid $50-$100 per person for pretentiously plated but mind-numbingly mediocre food). Beware.
Stayed 7 nights in May 2024

10/10 Excellent

Ashley, La Mesa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amansala is spectacular! Beautiful resort, exceptional staff, quiet and safe. I've stayed there twice and will back again. Highly recommend!
Stayed 2 nights in May 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

stewart

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to fully relax, plenty of relaxation areas/seating on the beach. Staff were very attentive and food was very good. My husband and I both received massages at the spa and were excellent. Room was clean and comfortable. Would highly recommend staying here.
Stayed 3 nights in Apr 2024

6/10 Okay

Kandyce

Traveled with group, Traveled with partner
Disliked: Cleanliness
It wasn't stated in the reservation that you had to pay extra for air conditioning if you want it running during the day. It also smelled very bad of sewage. You are charged for every little thing. I would not recommend Tulum for a relaxing vacation.
Stayed 2 nights in Apr 2024

10/10 Excellent

stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amansala tulum
Truly a great relaxing place to stay with great location, quiet - but near party if needed, and great food drinks.
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 6 days here in early February. Accommodations and restaurant were wonderful. I would highly recommend.
Stayed 6 nights in Feb 2024

10/10 Excellent

Cynthia

Stayed 7 nights in Feb 2024

10/10 Excellent

Sueli, Danbury

Stayed 2 nights in Jan 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property beautiful beach. Yeah Tulum is super expensive, expect that. But beach club is good spot during the day, prices aren’t crazy. We had a very good time for 5 days.
Stayed 5 nights in Jan 2024

8/10 Good

Alex

Stayed 1 night in Dec 2023

8/10 Good

Hooman

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joanna

Stayed 4 nights in Jun 2023

6/10 Okay

Lilliana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Be ready to be charged for everything from ice to air conditioning. Rooms don’t even have a fan I was sweating AC turns on late the room was so hot all morning and evening.
Stayed 4 nights in Apr 2023

6/10 Okay

Jack

Traveled with partner
Liked: Cleanliness, amenities
Pros: - nice architecture, pool, and general facilities - communication was fast - good food and drinks sold at restaurant/bar - well situated on beach and near a couple of other stores/restaurants - staff made an effort to clear seaweed from beach Cons: - had to move rooms because our first’s view was completely obscured by plastic sheet - construction work through the second day until 7pm in the room below ours was extremely loud and disruptive - toilet broke during stay - front desk refused to help us organise any transport other than to or from Cancún airport (which we declined as they were charging $210 each way), and even refused to suggest reliable local drivers/taxi services - included breakfast was pretty meagre (scrambled eggs, nachos, fruit, or chia) - restaurant/bar was all priced at inner city US prices - seaweed was only cleared to the sides of the resort, so the whole place smelled of rotting seaweed for the duration of our stay - beach sellers were extremely common, which we expected, but the hotel staff were happy to let them come up in to the restaurant and resort All in all we felt the pros and cons netted out, but given that we paid $2090 for three nights in the resort, no services or excursions included, we expected a significantly better experience!
Stayed 3 nights in Apr 2023

6/10 Okay

Natalia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2023