*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Ana y Jose Hotel & Spa Tulum are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Ana y Jose Hotel & Spa Tulum are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Ana y Jose Hotel & Spa Tulum like a complimentary children's club and an outdoor pool.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a rooftop terrace, and a garden. Complimentary uncovered self parking and uncovered valet parking are available on site. A total renovation of this property was completed in January 2021.
Ana y Jose Hotel & Spa Tulum is a smoke-free property.
- Free use of nearby fitness center
- Daily
- Coworking spaces
- Children's games
- Children's toys
- Number of outdoor pools - 1
- Fitness facilities
- Children's club
- 24-hour front desk
- Beach club on site (surcharge)
- Uncovered parking
- Porter/bellhop
- Secured parking
- Uncovered parking
- Free self parking
- Secured parking
- Dry cleaning/laundry service
- Free valet parking
- Food and water bowls
- On private beach
- Conference space size (meters) - 140
- Number of meeting rooms - 1
- Free reception
- Terrace
- Luggage storage
- Free cooked-to-order breakfast
- Concierge services
- Snack bar/deli
- Pool umbrellas
- Airport transportation
- Total number of rooms - 32
- Accessible airport shuttle
- Number of floors - 2
- Number of buildings/towers - 8
- Airport transportation (surcharge)
- Couples/private dining
- Private picnics
- Designer stores on site
- Rooftop terrace
- Number of bars/lounges - 1
- Tasting room
- Wine release events
- Full-service spa
- Number of beach bars - 1
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 1984
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Children's club (free)
- Beach toys
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Number of restaurants - 2
- Conference space size (feet) - 1507
- Banquet hall
- Reception hall
- Laundry facilities
- Beach towels
- Wedding services
- Garden
- Multilingual staff
- Off-street parking
Family Friendly Amenities
- On private beach
- Number of outdoor pools - 1
- Free WiFi
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Sofa bed
- Free cribs/infant beds
Room Amenities
Ana y Jose Hotel & Spa Tulum offers 32 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Room service (limited hours)
- Television
- Alarm clock
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Espresso maker
- Premium bedding
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower only
- Satellite TV service
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- TV size: 40
- TV size measurement: inch
- iPod docking station
- Rainfall showerhead
- Free cribs/infant beds
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Smart TV
- Number of beds 1
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Baby bath
- Art supplies
- Children's books
- LED light bulbs
- Recycling
- Heated floor
- Wardrobe or closet
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:30 AM. A complimentary manager's reception is offered each day.
ANA Y JOSE - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EMBLEMA - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Spa Services
OM SPA has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
- Number of treatment rooms 2
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Minimum age to access spa is 12
- Thai massage
- Reflexology
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Handrails in stairways
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Hiking/biking trails nearby
- Windsurfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 52 per day
- Resort fee: MXN 380 per person, per night
The resort fee includes:
- Additional inclusions
- Beach access
- Beach towels
- Concierge service
- Fitness center access
- Housekeeping
- In-room bottled water
- In-room coffee
- In-room safe
- Pool access
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: MXN 4940 per vehicle (roundtrip, maximum occupancy 7)
- Pet fee: MXN 700 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Parties and events are allowed on site. Long-term renters welcome.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Contactless check-out is available
Pets allowed in specific rooms only
Long-term renters welcome
Staffed front desk
Events/parties allowed
Contactless check-in is available
Carbon monoxide detector
LGBTQ friendly
No elevators
Smoke detector
Debit cards
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of MXN 700 per pet, per night
- Dogs only
- 1 total (up to 22 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- ANA Y JOSE
- ANA Y JOSE CHARMING
- ANA Y JOSE CHARMING HOTEL
- ANA Y JOSE CHARMING HOTEL Tulum
- ANA Y JOSE CHARMING Tulum
- ANA Y JOSE HOTEL
- HOTEL ANA Y JOSE
- Ana y Jose Charming Hotel Tulum
- Ana y Jose Charming Hotel
- Ana y Jose Charming Tulum
- Ana y Jose Charming
- Hotel Ana y Jose Charming Hotel And Spa Tulum
- Tulum Ana y Jose Charming Hotel And Spa Hotel
- Hotel Ana y Jose Charming Hotel And Spa
- Ana y Jose Charming Hotel And Spa Tulum
- Ana y Jose Charming Hotel Spa
- Ana Y Jose Charming Tulum
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
Hotel Reviews
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