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Azucar Hotel Tulum

4.0 star property

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Photo gallery for Azucar Hotel Tulum

Private beach, white sand, free beach cabanas, sun loungers
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Terrace/patio
Hot stone massages, deep-tissue massages, Swedish massages
Front of property
Restaurant

Reviews

10 out of 10
Exceptional

Popular amenities

  • On private beach
  • Bar
  • Pool
  • 24/7 front desk
  • Spa
  • Housekeeping
$301
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Ctra. Boca Paila Km 7.5, Tulum, QROO, 77710
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪13 min walk‬
  • Place, Cenote Calavera
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Deluxe Double Room, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room, Partial Ocean View

  • 409 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Agua, Ocean View & Private Jacuzzi

Suite Agua, Ocean View & Private Jacuzzi | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Agua, Ocean View & Private Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

  • Sleeps 2
  • 1 King Bed

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About this property

Azucar Hotel Tulum

4-star hotel in Tulum City Center
Spend the day catching some rays at Azucar Hotel Tulum 's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Azucar Hotel Tulum offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a private beach.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 21 years old are not allowed in the spa.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At Azucar Hotel Tulum you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Azucar Hotel Tulum has designated areas for smoking.

Azucar Hotel Tulum has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • High chair
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • In a nature reserve
  • On a private beach
  • On the boardwalk/promenade

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 2 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (37 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 18 2025 to January 11 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools
  • Beach
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services
The property will be renovating from December 12 2025 to January 11 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not allowed in the spa

Property is also known as

Azucar Hotel Tulum
Azucar Hotel
Azucar Tulum

Reviews

Azucar Hotel Tulum Reviews

10

Exceptional

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

10/10 Excellent

Lacadia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, gorgeous beach. We had such an amazing, memorable time here. We LOVED this location. So many exceptional food spots and boutiques just steps away. All the places you'll want to visit and things you'll want to do (cenotes, art museums, ruins, snorkeling, ziplining) are less than 30 minutes away. We stayed for a week in late November and saw no sargassum, had great weather, and it wasn't crazy busy anywhere. The beach was idyllic. We rented a car and were able to park for free in their lot across the street. Other nearby parking is also really affordable. The staff was super friendly and helpful. The only caveat is that there is a good deal of loud music from the neighboring hotel and the bar across the street almost all the time. The rooms are pretty soundproof, so it didn't bother us at night, but it does set more of a party vibe on the beach.
Stayed 7 nights in Nov 2025