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Azulik

4.0 star property

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Photo gallery for Azulik

Aerial view
In-room safe, individually decorated, individually furnished, free WiFi
On the beach, white sand, sun loungers, beach umbrellas
Terrace/patio
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carretera Tulum-Ruinas Km. 5, Zona Hotelera Tulum, Tulum, QROO, 77780
  • Tulum National Park
    ‪11 min walk‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

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Villa (MAYAN VILLA) | In-room safe, individually decorated, individually furnished, free WiFi

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In-room safe, individually decorated, individually furnished, free WiFi

Villa (SEA VILLA)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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In-room safe, individually decorated, individually furnished, free WiFi

Villa (SKY VILLA)

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  • Sleeps 2
  • 1 King Bed

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In-room safe, individually decorated, individually furnished, free WiFi

Villa (AQUA VILLA)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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In-room safe, individually decorated, individually furnished, free WiFi

Villa (AZTEC VILLA)

  • Sleeps 2
  • 1 King Bed

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In-room safe, individually decorated, individually furnished, free WiFi

Villa (MOON VILLA)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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In-room safe, individually decorated, individually furnished, free WiFi

Villa (JUNGLE VILLA)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, (632)
The price is $550
per night
$723 total
includes taxes & fees
Apr 8 - Apr 9
Nomade Tulum

About this property

Azulik

4-star hotel in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Azulik's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.
Azulik offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Azulik like a health club and a steam room.

A complimentary manager's reception is offered each day. Dining is available at one of the hotel's 5 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a beach bar. Wireless Internet access is complimentary. Onsite uncovered self parking and secured valet parking are complimentary.

Azulik has designated areas for smoking.

A complimentary manager's reception is offered each day.
Imix - This beachfront restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Kin Toh - This fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Tseen Ja - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Elixik - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
Jungle Cuisine - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 12:30 PM to 5:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 50 to 200 per person
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • Free daily manager's reception

Restaurants on site

  • Elixik
  • Imix
  • Jungle Cuisine
  • Kin Toh
  • Tseen Ja

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 50 to 200 per person
  • Airport shuttle fee: USD 600 per vehicle (roundtrip, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Clothing is optional at this property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Azulik
Azulik Hotel
Azulik Hotel Tulum
Azulik Tulum
Azulik Adults Eco-Resort Maya Spa Hotel Tulum
Azulik Adults Eco-Resort Maya Spa Tulum
Azulik Adults Eco Resort Maya Spa
Azulik Hotel
Azulik Tulum
Azulik Healing
Azulik Hotel Tulum

Azulik Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 720 reviews
Rating 8 - Good. 135 out of 720 reviews
Rating 6 - Okay. 81 out of 720 reviews
Rating 4 - Poor. 69 out of 720 reviews
Rating 2 - Terrible. 72 out of 720 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Monica

Stayed 1 night in Nov 2024

2/10 Terrible

Spencer

Stayed 1 night in Nov 2024

10/10 Excellent

BRENDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the property, rooms need a better lighting, maybe more candles. Animals are around the hotel. Staff was super friendly. would definitely come back
Stayed 3 nights in Dec 2024

6/10 Okay

oran

Traveled with partner
Disliked: Cleanliness
The room was very dirty specially the tub the cleaning service was very bad they literally did not even took out the plates and cups until we left and left it out side of our room for days
Stayed 4 nights in Nov 2024

4/10 Poor

Dontria, Washington DC

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property was amazing! Everything about the area, the staff, the cleanliness, the rooms, the availability, the nature, the area around it, and much more. Only had one major issue! There was a staff member who looked like a security staff member because he had a black shirt on and not a tan shirt who sexually assaulted me. We were coming out of the room late at night. The hotel is very dark and quiet. No cameras, a lot of different turns and kind of scary in a sense due to having no light and having jungle like trees and things that cover most areas. this man came out of nowhere stating that he could help us find the front desk. He touched me inappropriately on my bottom half twice after being told that we were not interested. He became persistent and disrespectful by continually to physically touch me. I reported it to the front desk, but there was no way to identify who he was with no cameras and several different staff members and guest. So I do think some kind of safety precaution should be put in place. Maybe some cameras. No one should have to go through this as a guest. Unfortunately ruined my experience aside from the beauty that I experienced before.
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kaiwen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, BUT we didn’t get the tour around the villa and the cleansing ceremony because of unknown reasons. It led to some confusion, ie, finding the restaurants and the activity spots. We missed one of our yoga class in the morning because it took too much time to find the proper place and some of the staff aren’t that helpful. One line summary: hotel is nice but the service needs improvement
Stayed 1 night in Nov 2024

10/10 Excellent

Hélène

Stayed 1 night in Nov 2024

2/10 Terrible

Jordan, Prescott

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Things are not as they seem at Azulik. Architecture is stunning, however there is not lights in the room instead only candles. There is no hot water so if you want to use the expensive soaking tub you’ll have to shiver the entire time. The jungle villas are dark, decrepit and worn down. I would recommend staying elsewhere since the price tag does not accurately reflect what you get and visiting Azulik just to walk around the property,
Stayed 1 night in Nov 2024

4/10 Poor

Tijana

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

sady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Oct 2024

4/10 Poor

Liene

Traveled with group
Disliked: Cleanliness, staff & service, amenities
The price-to-value ratio is far too high. The property positions itself as a 5-star luxury hotel; however, the service falls short and barely reflects 2 stars at best. The staff is unprepared to handle unusual situations, such as emergencies requiring urgent medical help. Travelers should keep in mind that it may take 30 minutes for an ambulance to arrive, and the staff seems unsure of what to do in the meantime. The prices at the restaurant and for other services are unreasonably high, which is evident in the Google ratings for the dining options. For morning yoga, the instructor didn’t show up, and the staff attempted to resolve this by asking a different staff member (who was not a yoga teacher) to lead the class. This was obvious to everyone and not a professional way to handle the situation. The staff also didn’t inquire about our satisfaction or request feedback, which speaks volumes. While the architecture of the property is spectacular, I recommend visiting the rooftop for a drink and sunset views rather than staying at the hotel itself—it simply isn’t worth it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ngoc Thanh Huynh, Westminster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they have light in this property at night
Stayed 2 nights in Oct 2024

4/10 Poor

Socheata

Stayed 2 nights in Sep 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
This was the BEST resort. Amazing experience. 10/10. The location was great too.
Stayed 3 nights in Aug 2024

10/10 Excellent

BEE, Dacula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit but do not stay
I found the place massively disappointing, service was awful, standard rooms are very dated now and need a refresh and we couldn’t even check in until 5pm but yet they send me several messages on check out day to ensure I was out by 11am even after saying I wanted an extra hour due to the 2 hour delay at check in! No lighting is an issue, means the girls can’t do their makeup and to be honest it’s just dangerous as you can’t see a think, I even knocked a candle over as they are not secured to anything and as the entire place is wood that’s not ideal. The prices are ridiculous, Kin Toh cheapest main course is £60 and I’ve had a better pasta in Wetherspoons! Overall I was just very disappointed which was a huge shame, visit the museum or bar for your Insta pics but don’t stay here or eat here
Stayed 1 night in Oct 2024

6/10 Okay

Bharat

Disliked: Cleanliness
Azulik - Avoidable
Mosquitoes in the room made life tough. No wifi made it difficult to communicate with staff for anything. Towels smell of spa oils. Not many options for dining. Overall experience was below expectations though staff is very helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Tahseer

Disliked: Cleanliness, amenities, property conditions & facilities
No water for 2 days and no electricity on Thursday while we were there , staff said sorry and said they can’t do much we have to deal with it
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Alicia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Azulik Tulum is a beautiful hotel, perfect for taking pictures. However, that's about it. The room was dirty and had stains on the curtains! It's a place to visit for a short while, snap some photos, and that's it. The waitstaff at the restaurants were very nice, but the beach area is small, and the water was full of seaweed and murky. Additionally, the hotel's location is not great, as it's not close to other beach clubs and restaurants. It's simply not worth staying overnight at this hotel. Make sure to read the reviews carefully before deciding to book.
Stayed 2 nights in Aug 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024