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Aparthotel

BESPOKE, Member of Small Luxury Hotels

4.5 star property

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Outdoor pool
Property preview
On the beach, white sand
Penthouse, 3 Bedrooms, Ocean View | Terrace/patio
Penthouse, 3 Bedrooms, Beach View | Living area | 42-inch Smart TV with digital channels, Netflix, streaming services

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen
  • Room service
  • Spa
  • Gym
$318
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Tankah 3, Cdad., M3 L-1 y 2 Tulum, Tulum, QROO, 77776
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Cenote Manatí
    ‪12 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Private pool

Apartment, 2 Bedrooms, Garden View

  • 1658 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Apartment, 3 Bedrooms, Garden View

Apartment, 3 Bedrooms, Garden View | Terrace/patio

Apartment, 3 Bedrooms, Garden View

  • 2479 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Beach View

Apartment, 2 Bedrooms, Beach View | Terrace/patio

Apartment, 2 Bedrooms, Beach View

  • 1373 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, Partial Sea View, Ground Floor

Apartment, 2 Bedrooms, Partial Sea View, Ground Floor | Private pool

Apartment, 2 Bedrooms, Partial Sea View, Ground Floor

  • 1393 sq ft
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Apartment, 1 Bedroom, Partial Ocean View

Apartment, 1 Bedroom, Partial Ocean View | View from room

Apartment, 1 Bedroom, Partial Ocean View

  • 1116 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 4 Bedrooms, Ocean View

Apartment, 4 Bedrooms, Ocean View | View from room

Apartment, 4 Bedrooms, Ocean View

  • 2971 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms, Beach View

Penthouse, 3 Bedrooms, Beach View | View from room

Penthouse, 3 Bedrooms, Beach View

  • 3287 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Penthouse, 3 Bedrooms, Ocean View

Penthouse, 3 Bedrooms, Ocean View | Terrace/patio

Penthouse, 3 Bedrooms, Ocean View

  • 3242 sq ft
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Penthouse, 2 Bedrooms, Ocean View

Penthouse, 2 Bedrooms, Ocean View | Private pool

Penthouse, 2 Bedrooms, Ocean View

  • 1952 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Partial Ocean View

Apartment, 2 Bedrooms, Partial Ocean View | View from room

Apartment, 2 Bedrooms, Partial Ocean View

  • 1539 sq ft
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Balcony, Garden View

Apartment, 2 Bedrooms, Balcony, Garden View | Living area | 42-inch Smart TV with digital channels, Netflix, streaming services

Apartment, 2 Bedrooms, Balcony, Garden View

  • 1539 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

BESPOKE, Member of Small Luxury Hotels

4.5-star Tulum aparthotel steps from Tulum National Park
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a 24-hour fitness center and spa services. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
BESPOKE, Member of Small Luxury Hotels offers 22 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch Smart televisions come with digital channels and Netflix. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
BESPOKE, Member of Small Luxury Hotels features an outdoor pool and a 24-hour fitness center. The aparthotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury aparthotel also offers spa services, tour/ticket assistance, and concierge services. Complimentary uncovered valet parking is available on site.

BESPOKE, Member of Small Luxury Hotels is a smoke-free property.

Icaro - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Beach

  • On a white sand beach
  • Beach club (surcharge)

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Restaurants on site

  • Icaro

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished balcony
  • Outdoor furniture

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near the ocean

Things to do

  • 24-hour gym
  • Beach club
  • Fishing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 units
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per night
  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

BESPOKE
BESPOKE, member of Small Luxury Hotels Tulum
BESPOKE, member of Small Luxury Hotels Aparthotel
BESPOKE, member of Small Luxury Hotels Aparthotel Tulum

Reviews

BESPOKE, Member of Small Luxury Hotels Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 28 out of 33 reviews
Rating 8 - Good. 4 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, beautiful location. Car is essential otherwise hugely overpriced taxis are your only option. I do think a hotel of this calibre and price point really should include breakfast (this is the only luxury hotel I have stayed at that did not include breakfast). Would definitely return
Stayed 7 nights in Aug 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was absolutely delicious and service unmatched! We loved this place and will go back for sure. Sea turtles, private beach, meticulous cleaning and property upkeep, beautiful, lush pool and very quiet, removed from all things “touristy” - Bespoke was a gem.
Stayed 5 nights in Aug 2025

10/10 Excellent

Laura, Sumner

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful gem. The apartment was glorious! Clean and well stocked. The beds were comfy and the water pressure was excellent. The staff is so friendly and helpful. The beach is right out the front door, unfortunately the sea grass was out of control and we could not access the water. Bespoke is a little off the beaten path, but we had no problems accessing transportation. Highly recommend!
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, room comfort

Excellent aparthotel with lovely food

What a little gem of a hotel. Our family of 4 stayed for 5 nights in one of the 2 bed apartments, really comfortable and well maintained. We all really enjoyed it, a perfect mix of chill and local trips. It was useful having our own car due to it being 10 minutes from Tulum. If you go to Tulum, make sure you get down to the peninsula rather than sticking to the Main Street which was a bit limited. The Sargassum (seaweed) on the beach was frustrating and the hotel did what they could to deal with it but worth considering the impact if you’re looking for a beach holiday as the seaweed invasion in July makes the beach/sea hard to use.
Sargassum invasion!
Stayed 5 nights in Jul 2025

10/10 Excellent

Adriana, Kaufman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great food was awesome and Ricky & Lucio very friendly and helpful!!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Frank, Leander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I came to this property for our anniversary and we were blown away by almost everything about it. The grounds are very well maintained. You actually feel like you are in a jungle with all the plants they have around the property. The pool was very nice and they have really nice furniture in the pool area and on the beach for relaxing. We were there in the wet season, so there was a lot of seaweed on the beach, but they made an effort to clean it up each day, which was very much appreciated. They provided amenities like kayaks and really nice snorkel gear for using in the ocean and looking at the coral in the area. The restaurant very good and the service was stellar. It was a little pricey and the selection wasn't great but still very nice. But as nice as the property was, the unit we stayed in was fantastic! We had a two-bedroom unit and unit. Had a well-furnished living room and kitchen with a full size refrigerator and everything you would need. The only thing we would would have liked to have seen that we didn't have was a toaster. Probably the best thing about the unit was the terrace on the upper floor which was basically on the rooftop of the unit. Up there. We had a dining room table that could seed six, , a small private swimming pool, a bathroom with a separate sink and a shower. There were also some lounge chairs that were quite nice. While up on the terrace to we could have drinks and look at the ocean which was beautiful.
Stayed 7 nights in Jul 2025

10/10 Excellent

Monica

Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was great I highly recommend it. Paola at the front desk is absolutely greatand helped with everything. Everything was super clean the rooms are huge perdect stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Maia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unforgettable stay on the beach in Tulum My family had the pleasure of staying at this remarkable perfect sized beachside hotel in Tulum, and I truly can't recommend it enough. The setting is breathtaking with turquoise waves, white sand, and ocean breezes. The beach and pool have beautiful lounge beds, cushions, soft seats, and private seating area. We felt like were were hidden away from the world-in the best possible way! The small staff at the hotel was kind, attentive, and genuinely welcoming. They gave thoughtful recommendations, and went above and beyond. In our opinion the perfect amount of attention. The apartments are better than you can imagine. Huge, new, clean, and airy spaces beautifully decorated and outfitted it truly was a home away from home. The Bespoke and its staff are a rare find, and we cannot wait to return!
Stayed 7 nights in Mar 2025

8/10 Good

Helena

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Krystal

Traveled with group
Liked: Cleanliness, room comfort

Hidden Gem

This hotel exceeded my expectations. The rooms are a good size with ample storage. It had everything we needed for a comfortable stay. Staff were great, although sometimes the language barrier was a minor issue. A list of close by and recommended restaurants was provided before we arrived, along with suggested activities. Both of which was super helpful. Food and drink were great. Would definitely stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Service was on point; everyone that works there was friendly. Papi made you feel at home and has a good personality and sense of humor :) Toiletries and rooms were all clean and practically brand new and had such a good aromatic smell that made you feel like you were in paradise. Would definitely recommend and reconsider coming back
Stayed 6 nights in Dec 2024

10/10 Excellent

Kirsi

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort

Very nice property

Great property, rooms are huge and beach is big and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and beautiful property. The service was great and the beach is stunning. Food at the onsite restaurant was excellent. The only downside is that it’s not close to anything, you can’t walk to a convenience store and they don’t have a store on site. If you don’t rent a car you have to take a taxi into town which gets expensive.
Stayed 5 nights in Oct 2024

6/10 Okay

Nura

Stayed 3 nights in Oct 2024

10/10 Excellent

Donzelle

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Jenny

Liked: Cleanliness
Super great place !
Stayed 1 night in May 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great new hotel, still setting things up but you can see it will be one of the best in the area
Stayed 13 nights in Mar 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The units are beautiful. It’s a family friendly complex, the pool is amazing. We had a few minor issues when we first arrived, and the staff went above and beyond to make sure we comfortable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Angee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !
Stayed 4 nights in Mar 2024

10/10 Excellent

jeremy

Traveled with family
Liked: Cleanliness, room comfort

Entre jungle et luxe

Nous avons passé des vacances de rêve le personnel été aux petits soins les chambres étaient incroyables mieux que sur les photos une piscine privée dans chaque chambre pour profiter du soleil une plage magnifique avec des tortues de mer prêtes à accoucher leurs œufs nous avons eu la chance de le voir de nos propres yeux Merci gracias hasta proxima
Stayed 5 nights in Aug 2025