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BH HOTEL & CENOTE TULUM - Adults Only

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BH HOTEL & CENOTE TULUM - Adults Only

Exterior
Smart speakers
Exterior
Terrace/patio
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All inclusive
  • Room service
  • Spa

Explore the area

Map
239 Carr. Tulum - Cancún Ejidal, Tulum, QROO, 77780
  • Soliman Bay
    1 min walk
  • Oscar & Lalos
    8 min drive
  • Tulum Bus Terminal
    13 min drive
  • Tulum, Quintana Roo (TUY)
    11 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 474 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Premium bedding, minibar, in-room safe, individually decorated

Junior Room

  • 501 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 667 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

BH HOTEL & CENOTE TULUM - Adults Only

4-star Tulum hotel with private pools
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.
BH HOTEL & CENOTE TULUM - Adults Only offers 13 air-conditioned accommodations with private pools and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with smart speakers.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Some rates at BH HOTEL & CENOTE TULUM - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Tulum hotel also offers an outdoor pool, spa services, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

BH HOTEL & CENOTE TULUM - Adults Only is a smoke-free property.

A complimentary English breakfast is served each morning between 8:00 AM and noon.
Buuts Ha - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at BH HOTEL & CENOTE TULUM - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buuts Ha

Things to do

  • Designer stores
  • Ecotours
  • Outdoor pool
  • Ziplining

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • On the waterfront
  • Outdoor entertainment area

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Private pool
  • Smart speaker

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

BH TULUM HOTEL
Bh & Cenote Tulum Tulum
BH Tulum Hotel Adults Only
BH HOTEL CENOTE TULUM Adults Only
BH HOTEL & CENOTE TULUM - Adults Only Hotel
BH HOTEL & CENOTE TULUM - Adults Only Tulum
BH HOTEL & CENOTE TULUM - Adults Only Hotel Tulum

BH HOTEL & CENOTE TULUM - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 25 reviews" "
Rating 8 - Good. 1 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 6 out of 25 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Christiana

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived the property was closed. Apparently it has been closed for 2 months. So glad we were able to find a place to stay. Highly disappointed.
Stayed 4 nights in Aug 2024

10/10 Excellent

casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is absolute magic, and the staff are amazing! Breakfast was excellent. We loved the private pool in our suite, and how quiet it was, even though there is a beach club with a DJ just close by. Bring bug spray, and water. Rent a car to get there. It's a super unique, awesome experience. Will be returning
Stayed 3 nights in Jul 2024

2/10 Terrible

Kathia

Stayed 3 nights in Jun 2024

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Filiberto, Gardendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel was the best host we. Love the place
Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The place is amazing! The people who work there, even more! Gabriel and Natalio are so nice and friendly! We really enjoyed the cenote in the afternoon with Gerardo and his beer suggestions. Dinner was at Baalman, there are no words to describe the restaurant, it is an experience to live! The room was clean and looked bigger than in the pictures. We are very grateful and looking forward to return L
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cenote was so beautiful! Fun party with DJ at night. The cenote closes to the public at 11pm - 12 noon so hotel guests have it to themselves in the morning!
Stayed 1 night in Jan 2024

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights and would complete recommend it here. It’s a beautiful and unique experience to stay in the jungle on a stunning cenote. The rooms themselves were of a decent size, bed was very comfy not too soft or hard and the plunge pool was a nice touch. I would have liked a few extra facilities like hot drink station or a coffee machine but it no way damped our experience. The few rooms available on in a gorgeous almost courtyard area with water features and each night they heat coals with intense and it’s beautiful. Both the staff at BH Hotel and from Buutsha Restaurant were friendly, welcoming and attentive. If you didn’t know already the hotel is on the same site as Buutsha which is a Club, think beach club but on a cenote, where they have events, DJs,dancers, glitter station - the works. Therefore loud music is played from around 12pm, this usually stops at 8 but if they have an event it’s likely to be on until 11. It’s great if that’s your kind of vibe. The two (hotel and club) do seem to have different vibes but it did prove us with different experiences. The food at the restaurant was delicious albeit a tad expensive. Included in your stay as a tour on the wider site ‘Casa Tortuga’ where you can take a guided tour round 4 different cenotes in the area. This was an unexpected perk that we really enjoyed, there’s also quad bikes and zip lines too. Our guide Carlos was great, super friendly and informative he spoke in Spanish but also in English.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and grate people
Stayed 4 nights in Sep 2023

10/10 Excellent

Jeison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Victor Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita todo el personal muy amables
Stayed 1 night in Jun 2024

10/10 Excellent

Celine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Descubrimos este hotel por casualidad y fue la mejor decisión que pudimos tomar ya que nos encontramos un oasis hasta con su propio cenote. El recibimiento por parte de Alberto y el staff fue fantástico, con una Mezcalita incluida para refrescarnos. Las habitaciones son increíbles y cuentan hasta con tu propia pequeña piscina privada. Despertar en el medio de la naturaleza fue un sueño, entre el ambiente de las plantas y los cantos de los pájaros. Toda una experiencia! Tienen un bar- restaurante con varias opciones y los cócteles los mejores q tomamos en toda Yucatán. Recomendadisimo a todos!
Stayed 2 nights in May 2024

10/10 Excellent

soraya yannet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es bellísimo, solo que como es grandísimo les falta limpieza en las áreas arboladas.
Stayed 2 nights in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, y tienen ambiente para fiestas y reuniones con amigos, aparte que los cenotes casa tortuga vienen incluidos (la visita rápida) y se encuentran justo a un lado, lo recomiendo ampliamente
Stayed 2 nights in Apr 2024

10/10 Excellent

Frida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel of our trip!!! It’s located inside a Cenote, when we went there we were the only people staying so we had the whole thing for ourselves. It is simply amazing! The food was delicious, the tacos of soft crab and guacamole were our fav! The rooms are very nice, you’re in the middle of the jungle, very silent.. nothing like Tulum. We really thought the place was outstanding and we would recommend it to anybody! They have a monthly massive party which we didn’t go to as we had to go but it seemed like an amazing event to go to! Service is great too, the staff is super friendly and deliver a 5 star service!

2/10 Terrible

Angelica

10/10 Excellent

Carlos Alberto Loria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Pascal

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Nidia Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy lindo, cómodo, amplio, limpio, seguro, súper recomendado, la atencion es muy buena, son muy amables y tienen el plus de contar con Cenote buenísimo donde la pasas maravillosamente con muy buen ambiente y con el Dj que tiene muy buena música. 10 de 10 y sin duda volvería a vivir la experiencia
Stayed 1 night in May 2023

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo increíble, un lugar muy bonito y agradable. El cenote está al lado y tiene restaurante. Muy bonito para pasar unos días muy a gusto
Stayed 1 night in May 2023