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Be Tulum Beach & Spa Resort

4.5 star property

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Photo gallery for Be Tulum Beach & Spa Resort

Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Suite (Ocean) | Private pool
Suite (Aire) | Terrace/patio
Suite (Tierra) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Paraiso
    ‪24 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Suite (Ocean)

Suite (Ocean) | Private pool

Suite (Ocean)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront | In-room safe, individually furnished, blackout drapes

Suite, Oceanfront

  • Ocean view
  • 711.7 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Jungle)

Premier Suite (Jungle) | In-room safe, individually furnished, blackout drapes

Premier Suite (Jungle)

  • 1183.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arena)

Suite (Arena) | In-room safe, individually furnished, blackout drapes

Suite (Arena)

  • 533.7 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Jungle)

Suite (Jungle) | In-room safe, individually furnished, blackout drapes

Suite (Jungle)

  • 498.2 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Aire)

Suite (Aire) | In-room safe, individually furnished, blackout drapes

Suite (Aire)

  • 960.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | In-room safe, individually furnished, blackout drapes

Suite (Tierra)

  • 604.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beachfront

Suite, Beachfront | In-room safe, individually furnished, blackout drapes

Suite, Beachfront

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | In-room safe, individually furnished, blackout drapes

Premier Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, (646)
The price is $485
per night
$638 total
includes taxes & fees
May 17 - May 18
Nomade Tulum

About this property

Be Tulum Beach & Spa Resort

4.5-star hotel in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Be Tulum Beach & Spa Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Be Tulum Beach & Spa Resort offers 64 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yaan Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Be Tulum Beach & Spa Resort features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Be Tulum Beach & Spa Resort is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:30 AM.
Maresias - This seafood restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
4 Fuegos- Beach Grill - This seafood restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocumare - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fuegos- Beach Grill
  • Maresias
  • Ocumare

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 600 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Be Tulum Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 316 out of 435 reviews
Rating 8 - Good. 63 out of 435 reviews
Rating 6 - Okay. 25 out of 435 reviews
Rating 4 - Poor. 9 out of 435 reviews
Rating 2 - Terrible. 22 out of 435 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Such a special hotel. Beautifu
Stayed 1 night in Jan 2025

10/10 Excellent

Tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the perfect getaway to unwind and reset.
Stayed 5 nights in Dec 2024

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
Stayed 5 nights in Dec 2024

2/10 Terrible

Maryana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Stephane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

bülent

Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea T

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay.
Stayed 6 nights in Nov 2024

8/10 Good

Elvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Arlene, Bayside

Stayed 4 nights in Oct 2024

2/10 Terrible

Viola

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Shimon

Stayed 2 nights in Oct 2024

10/10 Excellent

Kaizarin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, staff and holistic facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Diamond Ring Needed Back!

Have stayed her several times…service has declined…we have stayed here and there sister hotel Nomade…a total of 5 times. It’s been 3 years since we visited. The service is NOT what is used to be. On top of that, I left a diamond ring in the room and messaged them to retrieve it..and they literally have ghosted me since they first responded. I told them exactly where I left it. I have reached out to the concierge another two times day, zero response. Unacceptable. The overall service isn’t what it used to be at all but the lack of responsiveness is really INSANE. I am happy to edit this review WHEN I get A RESPONSE and help with going ring back. We had an ocean front room and loved it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jack

Stayed 6 nights in Sep 2024

10/10 Excellent

Tejesh

Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin, Vero Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural beauty, friendly staff, good food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sevan

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing trip. We will definitely return soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Moi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing, the staff was very friendly, the concierge was very helpful and always reaching out to ensure our stay was perfect. The property was beautiful and very quiet and relaxing. It is a very unique and one of a kind type of resort, very tropical/jungle vibe but also very relaxing. The restaurant had great food and drinks, the ocean views were amazing and we had such a great vacation here. We will be back!
Stayed 3 nights in Aug 2024

4/10 Poor

Joaquin

Traveled with partner
Disliked: Staff & service, amenities
Overrated overpriced. No service culture whatsoever. This hotel operates as if they are doing you a favor for allowing you to stay there. Don’t recommend wouldn’t come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nyshifah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mario

Traveled with group
Liked: Staff & service
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
Stayed 3 nights in Aug 2024