*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Cacao Tulum -Luxury Condos- features an outdoor pool and a 24-hour fitness center. A poolside bar is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3.5-star property.
Wireless Internet access is complimentary. This Tulum condo also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.
Cacao Tulum -Luxury Condos- has designated areas for smoking.
- Number of outdoor pools - 1
- Elevator
- Rooftop terrace
- Elevator door width (inches) - 31
- Elevator door width (centimeters) - 80
- Number of poolside bars - 1
- Spa treatment room(s)
- Uncovered parking
- Secured parking
- Express check-out
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Pool sun loungers
- Swimming pool
- Spa services on site
- Terrace
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- 24-hour business center
- Concierge services
- Designated smoking areas
- Pool umbrellas
- Laundry facilities
- Beach towels
- Total number of rooms - 30
- 24-hour fitness facilities
- Accessible airport shuttle
- Airport transportation (surcharge)
- Garden
- Outdoor furniture
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Kitchen
- Laundry facilities
- Separate dining area
- Full-sized refrigerator/freezer
- Refrigerator
- Microwave
Room Amenities
Cacao Tulum -Luxury Condos- offers 30 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star condo have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.
- Air conditioning
- Television
- Refrigerator
- Coffee/tea maker
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Premium bedding
- Microwave
- Cookware, dishware, and utensils
- Premium TV channels
- Blackout drapes/curtains
- Kitchen
- Shower only
- Separate dining area
- Full-sized refrigerator/freezer
- Cable TV service
- Flat-panel TV
- Free WiFi
- Down comforter
- TV size: 40
- TV size measurement: inch
- Rainfall showerhead
- Oven
- Towels provided
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Deck or patio
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Number of days between towel changes: 3
- Number of days between bed sheet changes: 3
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
- Deep tissue massage
- Number of treatment rooms 1
- Couples treatment rooms
- Reflexology
- Manicures and pedicures
- Body treatments
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
Nearby Activities
Recreational amenities at the condo include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 1.5 per accommodation, per night
- A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7)
- Pet deposit: USD 100 per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:30 PM
Minimum check-in age is: 16
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
No front desk
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Virtual front desk
Private entrance
Social distancing measures are in place
Guest will receive an email before arrival 7 days
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets stay free
- Dogs and cats only
- 2 total pets
- Pets cannot be left unattended
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals welcome
We should mention
Pool access available from 8:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the condo prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Hotel Names
- Cacao Tulum Condos Tulum
- Cacao Tulum Luxury Condos
- Cacao Tulum -Luxury Condos- Condo
- Cacao Tulum -Luxury Condos- Tulum
- Cacao Tulum -Luxury Condos- Condo Tulum
Hotel Reviews
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