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Casa Agape Hotel Tulum with Beach Club Access

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Agape Hotel Tulum with Beach Club Access

Luxury Suite with King Bed Terrace and Garden | Minibar, in-room safe, desk, laptop workspace
Luxury Suite with King Bed Terrace and Garden | Terrace/patio
Front of property
Luxury Suite with King Bed Terrace and Garden | Terrace/patio
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Laundry

Explore the area

Map
Calle Polar Poniente Lots 10, Tulum, QROO, 77760
  • Dos Aguas Park
    10 min walk
  • Hospital de Tulum
    15 min walk
  • Tulum National Park
    2 min drive
  • Tulum, Quintana Roo (TUY)
    5 min drive

Room options

View all photos for Luxury Suite with King Bed Terrace and Garden

Luxury Suite with King Bed Terrace and Garden | Terrace/patio

Luxury Suite with King Bed Terrace and Garden

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Suite with King Bed Balcony and Garden View

Balcony

Luxury Suite with King Bed Balcony and Garden View

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Casa Agape Hotel Tulum with Beach Club Access

3.5-star hotel in Tulum City Center
This smoke-free hotel features an outdoor pool, a restaurant, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and laundry facilities.
Casa Agape Hotel Tulum with Beach Club Access offers 12 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, spa services, and a terrace. Onsite self parking is complimentary.

Casa Agape Hotel Tulum with Beach Club Access is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.
Casa Vegana Mexican Green - This restaurant specializes in vegan cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Vegana Mexican Green

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during June, July, August, September, and October:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room safe
  • Partner property beach club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Ágape
Casa Agape Tulum With Access
Casa Agape Hotel Boutique Tulum
Casa Agape Boutique Hotel Beach Club Tulum
Casa Agape Hotel Tulum with Beach Club Access Hotel
Casa Agape Hotel Tulum with Beach Club Access Tulum
Casa Agape Hotel Tulum with Beach Club Access Hotel Tulum
Casa Agape Hotel Tulum Vegan Restaurant with Beach Club Access

Casa Agape Hotel Tulum with Beach Club Access Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 194 reviews" "
Rating 8 - Good. 42 out of 194 reviews" "
Rating 6 - Okay. 11 out of 194 reviews" "
Rating 4 - Poor. 3 out of 194 reviews" "
Rating 2 - Terrible. 8 out of 194 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shani

Liked: Amenities
I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.
Stayed 3 nights in Jul 2024

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones hermosas con mucha tranquilidad me encanto
Stayed 2 nights in Jul 2024

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
A cute boutique hotel, nice rooms. Staff was helpful and friendly. Pool had algae growing in it but otherwise everything was clean. Breakfast was okay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lauren

Stayed 6 nights in Jun 2024

10/10 Excellent

Dina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Casa Agape. Alex at the front desk is incredibly helpful with arranging transportation, providing activity recommendations, and finding great food in the city. Casa Agape is very clean, has great AC, very comfortable beds, warm showers, and has a great overall vibe. We were always greeted at the door when we arrived and the gate to the hotel closes at 10pm - but there is always someone at the front desk to open and welcome you back. The morning breakfast is so yummy - we loved the daily juices and fruits and highly recommend the chilaquiles. We also met the owners, a couple, over breakfast and loved chatting with them. When we are back in Tulúm, we will be back at Casa Agape!
Stayed 4 nights in Jun 2024

10/10 Excellent

Joshua Seth, miami beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true vegan paradise! The breakfast was worth the price of the stay. The beach club was a great option, and the dinner at the beach club was the most romantic place we ever ate!
Stayed 4 nights in Mar 2024

6/10 Okay

Roberto

Disliked: Staff & service, amenities
The pool was not as expected. It was dirty. The resort didnt really have any amenities to speak of.
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with a party of 2 but only kept receiving one towel
Stayed 4 nights in Nov 2023

10/10 Excellent

Camila

Stayed 2 nights in Aug 2023

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our short stay! Very friendly and helpful staff. Vegan food was very tasty. Would definitely recommend it to anyone who is looking for a more personable and boutique style stay.
Stayed 2 nights in Jul 2023

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
English is pretty spoken
Stayed 4 nights in Jun 2023

4/10 Poor

Melina

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff was cheap with the towels but the breakfast was alright but light. Overall 3/5 as it was on the pricy side and not many amenities.
Stayed 3 nights in Apr 2023

10/10 Excellent

FABIANNY, Wny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & me stayed at this property for 4 days & everything was amazing, the service, the area, lots of restaurants & stores near by. our room was so beautiful & the patio was lovely. Will definitely recommend it
Stayed 4 nights in Mar 2023

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay
Stayed 3 nights in Mar 2023

8/10 Good

Rodolfo, downey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

2/10 Terrible

Rasim

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This “hotel” was so bad, it’s almost laughable. Ants, bugs in the room, “housekeeping” was a joke, no tissue in the rooms. Shower and shower head was covered in calcification (needs a good vinegar soak or something). Sink looked mouldy. “Pool” was a joke - more like a large bathtub. Saving grace was the vegan restaurant upstairs. Near food options, and great staff there (not hotel staff).
Stayed 6 nights in Feb 2023

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hardly ever say any other guests - it was like we had the place to ourselves! We loved lounging on the pool deck in the afternoon (the sun is best then) and only once had another person join us. The breakfast included was light and just the perfect amount - juice of the day, coffee, fresh bread and fruit. The front desk was always willing to help us - with renting bikes, arranging transportation to/from the airport and recommending cenotes. We took a taxi (for $20) to the Diamente K one day and it was heaven. Such a cool property with a rocky beachfront, a sandy cove and a secluded plunge pool.
Stayed 3 nights in Feb 2023

6/10 Okay

Ratimukta, NORTHVILLE

Traveled with family
Liked: Staff & service, amenities
Just like another property except have beach access associate with another property in Zona Hotelera Tullum
Stayed 1 night in Feb 2023

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was wonderful and kind. The room was lovely!
Stayed 5 nights in Feb 2023

10/10 Excellent

Shaketta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this hotel the service was great.The room didn’t have a tv because there concept is to spend alone time with family or the person you are traveling with which I loved.The bed was amazing I wish I could have took it home lol.And the property location was right near the strip where you could just walk and get a bite to eat or tour the area.The hotel gives you a discount to visit different places we went to Casa Tortuga Cenotes it was amazing we paid $22 and it 2 underground caves and lazy river and 1 big open swim area and you get a group tour guide which was amazing.They have a breakfast cafe called Rossina down the strip which is owned by a lady and her sister that is amazing you have to go try it.Now with something good it’s always something you may not like the it’s a club or bar on the side that’s noisy at night they don’t play music all night but you can hear it even with the windows closed.But I’m definitely going back to this place when I visit Tulum again…..
Stayed 3 nights in Feb 2023

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but worked for our needs in 1 night stay. Bed was super soft. No elevator so lots of walking the stairs
Stayed 1 night in Jan 2023

10/10 Excellent

Sierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! The room was spacious and clean, and the staff were all wonderful! We really enjoyed the rooftop plunge pool in late afternoons after coming back from the beach. The beach club access was a huge plus! The hotel is easy walking distance to everything in town, and close to some great restaurants (highly recommend El Cayuco, which is less than a block away.) We will definitely be back. Gracias por todo!
Stayed 2 nights in Jan 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price, good food.

6/10 Okay

Ugbake W

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well located to get around Tulum Central. Reception staff were great. However, restaurant upstairs wasn’t suitable. Food took way too long to arrive and the waiters were not very friendly and responsive to me. Other than that; it’s an ok hotel to stay in if you don’t mind eating out for breakfast, lunch and dinner. It’s a go out and come back to sleep hotel.

10/10 Excellent

CAITLIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout of the room. The beds were very comfortable. The staff were very professional and accomodating. The whole amiance was so relaxing and inviting.