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Casa Agape Hotel Tulum with Beach Club Access

3.5 star property

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Luxury Suite with King Bed Terrace and Garden | 1 bedroom, minibar, in-room safe, desk
Front of property
1 bedroom, minibar, in-room safe, desk
Outdoor pool
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Polar Poniente Lots 10, Tulum, QROO, 77760
  • Tulum National Park
    ‪4 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

View all photos for Luxury Suite with King Bed Terrace and Garden

Luxury Suite with King Bed Terrace and Garden | Terrace/patio

Luxury Suite with King Bed Terrace and Garden

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Suite with King Bed Balcony and Garden View

Balcony

Luxury Suite with King Bed Balcony and Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Casa Agape Hotel Tulum with Beach Club Access

3.5-star hotel in Tulum City Center
This smoke-free hotel features an outdoor pool, a restaurant, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and laundry facilities.
Casa Agape Hotel Tulum with Beach Club Access offers 12 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, spa services, and a terrace. Onsite self parking is complimentary.

Casa Agape Hotel Tulum with Beach Club Access is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.
Casa Agape Restaurant - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Agape Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during June, July, August, September, and October:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room safe
  • Partner property beach club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Ágape
Casa Agape Tulum With Access
Casa Agape Hotel Boutique Tulum
Casa Agape Boutique Hotel Beach Club Tulum
Casa Agape Hotel Tulum with Beach Club Access Hotel
Casa Agape Hotel Tulum with Beach Club Access Tulum
Casa Agape Hotel Tulum with Beach Club Access Hotel Tulum
Casa Agape Hotel Tulum Vegan Restaurant with Beach Club Access

Casa Agape Hotel Tulum with Beach Club Access Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 216 reviews
Rating 8 - Good. 45 out of 216 reviews
Rating 6 - Okay. 14 out of 216 reviews
Rating 4 - Poor. 4 out of 216 reviews
Rating 2 - Terrible. 9 out of 216 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.
Stayed 5 nights in Apr 2025

6/10 Okay

Charlie

Disliked: Staff & service
Hotel is in a residential area, dogs barking all night, roosters roosting at 7am. No TV.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible in every way

This is by far the best hotel I've ever stayed in and it is perfect for any couple looking to explore Tulum and the surrounding area. Firstly, and most importantly, the staff and the room were both incredible. The room surpassed my expectations from the photos and the staff were incredibly helpful and friendly. The location was brilliant, it wasn't too far from the local shops and it was conveniently located close to some great restaurants. The pool was a perfect size for the number of guests, and being a boutique hotel with limited numbers of guests truly made the experience feel special. Tranquil and beautiful. I hope I get the opportunity to come here again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the best. The rooms are cozy and the bed was super soft. The staff is helpful and polite and the restaurant on the roof had great food. You can walk to shopping and some really good street food. Laundry place around the corner as well. Eco friendly too, whoch is a plus! I will stay here again 🙂
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!
Stayed 4 nights in Mar 2025

4/10 Poor

Shannon

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is clean and customer service is good. The issue is the noise. There's a rooster close by that will crow at all hours of the morning. The hotel has an echo so you can hear your neighbors while laying in bed. Hotel is surrounded by other noises from the street which is expected. We didn't expect the rooster or hearing our neighbors talk while laying in bed. I recommend you stay in the hotel zone by the beach. It's actually quieter even with the clubs and hotels in that section.
Stayed 3 nights in Feb 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a sweet place to stay. The rooms have a private balcony, or larger space on ground floor, with plants and privacy. My room had a king bed and also a large lounge space in front of the bed. The bed was very comfortable and I slept great. The swimming pool was enjoyable. The restaurant is no longer vegan only which was sad for me as a vegan. I still very much enjoyed my stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the room and the restaurant. It was located close to restaurants and shops.
Stayed 6 nights in Jan 2025

10/10 Excellent

Tawhera, Greensboro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, beautiful, and small. It's one street off the main shopping area so it doesn't get too loud. However, there were a couple of roosters letting us know that it was 4:30am. The complimentary breakfast was delicious. The staff were friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pretty hotel!
Stayed 7 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants, food carts and convenience store nearby. Alex at the front desk was always helpful. The breakfast was lovely. Spacious and stylish accommodation with A/C. We spent a day at the beach club which was on a gorgeous private beach and enjoyed a romantic ocean-side dinner at Casa Maria.
Stayed 5 nights in Jan 2025

8/10 Good

Marko

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location very good in the centre of Tulum, close to the best bars and restaurants
Stayed 4 nights in Jan 2025

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good service, amazing facilities - kayaks and paddle boards available and included, makes a total difference. Perfect location on the lagoon, and super helpful reception staff to help book taxies or giving you the tips to get around easy and become self sufficient with taxies
Stayed 3 nights in Nov 2024

10/10 Excellent

shani

Liked: Amenities
I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.
Stayed 3 nights in Jul 2024

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones hermosas con mucha tranquilidad me encanto
Stayed 2 nights in Jul 2024

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
A cute boutique hotel, nice rooms. Staff was helpful and friendly. Pool had algae growing in it but otherwise everything was clean. Breakfast was okay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lauren

Stayed 6 nights in Jun 2024

10/10 Excellent

Dina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Casa Agape. Alex at the front desk is incredibly helpful with arranging transportation, providing activity recommendations, and finding great food in the city. Casa Agape is very clean, has great AC, very comfortable beds, warm showers, and has a great overall vibe. We were always greeted at the door when we arrived and the gate to the hotel closes at 10pm - but there is always someone at the front desk to open and welcome you back. The morning breakfast is so yummy - we loved the daily juices and fruits and highly recommend the chilaquiles. We also met the owners, a couple, over breakfast and loved chatting with them. When we are back in Tulúm, we will be back at Casa Agape!
Stayed 4 nights in Jun 2024

10/10 Excellent

Joshua Seth, miami beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true vegan paradise! The breakfast was worth the price of the stay. The beach club was a great option, and the dinner at the beach club was the most romantic place we ever ate!
Stayed 4 nights in Mar 2024

6/10 Okay

Roberto

Disliked: Staff & service, amenities
The pool was not as expected. It was dirty. The resort didnt really have any amenities to speak of.
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with a party of 2 but only kept receiving one towel
Stayed 4 nights in Nov 2023

10/10 Excellent

Camila

Stayed 2 nights in Aug 2023

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our short stay! Very friendly and helpful staff. Vegan food was very tasty. Would definitely recommend it to anyone who is looking for a more personable and boutique style stay.
Stayed 2 nights in Jul 2023

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
English is pretty spoken
Stayed 4 nights in Jun 2023

4/10 Poor

Melina

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff was cheap with the towels but the breakfast was alright but light. Overall 3/5 as it was on the pricy side and not many amenities.
Stayed 3 nights in Apr 2023