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Casa Gitano

3.5 star property

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OCEANFRONT VILLA WITH PRIVATE POOL | Terrace/patio
OCEANFRONT VILLA WITH PRIVATE POOL | Premium bedding, down comforters, memory foam beds, minibar
Private beach, white sand, beach bar
Restaurant
Outdoor dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • On private beach
  • Housekeeping
  • Pet friendly

Explore the area

Map
Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Paraiso
    ‪32 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

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OCEANFRONT VILLA WITH PRIVATE POOL | Premium bedding, down comforters, memory foam beds, minibar

OCEANFRONT VILLA WITH PRIVATE POOL

  • 689 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANVIEW SUITE WITH TERRACE

Premium bedding, down comforters, memory foam beds, minibar

OCEANVIEW SUITE WITH TERRACE

  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE SUITE WITH TERRACE

JUNGLE SUITE WITH TERRACE | Premium bedding, down comforters, memory foam beds, minibar

JUNGLE SUITE WITH TERRACE

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT KING WITH TERRACE

JUNGLE LOFT KING WITH TERRACE | Premium bedding, down comforters, memory foam beds, minibar

JUNGLE LOFT KING WITH TERRACE

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT DOUBLE KING

JUNGLE LOFT DOUBLE KING | Premium bedding, down comforters, memory foam beds, minibar

JUNGLE LOFT DOUBLE KING

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEANFRONT SUITE WITH TERRACE

OCEANFRONT SUITE WITH TERRACE | Premium bedding, down comforters, memory foam beds, minibar

OCEANFRONT SUITE WITH TERRACE

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (572)
The price is $425
per night
$592 total
includes taxes & fees
Apr 6 - Apr 7
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About this property

Casa Gitano

3.5-star hotel in Zona Hotelera
A private beach, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a beach bar, spa services, and concierge services.
Casa Gitano offers 17 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature down comforters and premium bedding. Televisions come with smart speakers.

Bathrooms include showers with rainfall showerheads, and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a private beach.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
This Tulum hotel has its very own private beach. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Casa Gitano is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Casa Gitano has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Gitano Hotel
Casa Gitano tulum
Casa Gitano Hotel tulum

Casa Gitano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property lists a pool as a amenity, and they do not have a finished pool for guests to use. We specifically booked the hotel because it lists pool and even mentions it in their FAQ. They are being extremely difficult in the refund process. False advertising is illegal, and I would not book with them, or use expedia for any trip booking, as expedia has provided zero support in this matter.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place food and quiet. Clean beach
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Gitano has a great services and very clean room, staffs very friendly. I love the place .
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Quiet, secluded, great food/drinks. A/C worked amazingly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sierra

Stayed 4 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
This place is great, everyone offers a superb customer service treat, from the front desk to the servers at the restaurant. The rooms are lovely and very chick. NO TV's which is a good thing is you are trying to disconnect from the world.
Stayed 3 nights in Sep 2024

10/10 Excellent

Candis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was a dream! All the staff was friendly and super helpful!! We’ll be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Berly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach was very clean, they have staff rake out the weeds early in the morning, beautiful beach. Tacos are amazing. Saturday house music vibes are lit. Food and drinks are expensive but so is everything else in Tulum. I would stay again with incentives ;)
Stayed 3 nights in Mar 2024

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2024

2/10 Terrible

Timmy

Stayed 2 nights in Jul 2024

10/10 Excellent

Anne, Panama

Stayed 3 nights in Jun 2024