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Casa Huna Tulum Beach

0.0 out of 5.0
Carr. Tulum - Boca Paila Km 11, Tulum, QROO
Carr. Tulum - Boca Paila Km 11, Tulum, QROO

Design Double Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property is closed from April 21 2024 to December 31 2024 (dates subject to change).

Property Features

This Tulum hotel has its very own private beach. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Phoenix by Kan is a smoke-free property.

  • On private beach
  • Walkway to water
  • Spa services on site
  • Daily
  • Terrace
  • Couples/private dining
  • Luggage storage
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Front desk (limited hours)
  • Free breakfast
  • Tours/ticket assistance
  • Total number of rooms - 7
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • On private beach
  • Free WiFi

Room Amenities

Phoenix by Kan offers 7 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Yard
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Free bottled water
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Free WiFi
  • Egyptian-cotton sheets
  • Furnished balcony or patio
  • Minibar (stocked, some free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Window screens
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 25+ Mbps
  • Area rug/s in room
  • Hardwood flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 9:00 AM and noon.

Phoenix by Kan has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments.

  • Deep tissue massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Nearby Activities

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Ecotours nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Check-out

Check-out time is 11:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 9:00 AM

Front desk closes daily at 5:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Cashless transactions are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel Names

  • Casa Phoenix Tulum
  • Phoenix by Kan Hotel
  • Phoenix by Kan Tulum
  • Casa Huna Tulum Beach
  • Phoenix by Kan Hotel Tulum

Hotel Reviews

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