See all properties

Phoenix by Kan

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix by Kan

Design Double Room, 1 King Bed, Garden View | Terrace/patio
Exterior
Design Double Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, free minibar items
Design Double Room, 1 King Bed, Garden View | View from room
Design Double Room, 1 King Bed, Garden View | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • On private beach
  • Bar
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carr. Tulum - Boca Paila Km 11, Sian Kaan, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • NAO 83 Tulum Beach - Japanese Grill and Sushi Bar
    7 min walk
  • Tulum Bus Terminal
    13 min drive
  • Tulum Intl. Airport (TQO)
    71 min drive

Room options

View all photos for Junior Double Room, 1 King Bed, Sea View

Junior Double Room, 1 King Bed, Sea View | Egyptian cotton sheets, premium bedding, free minibar items

Junior Double Room, 1 King Bed, Sea View

  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room, 1 King Bed, Garden View

Design Double Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, free minibar items

Design Double Room, 1 King Bed, Garden View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Garden View

Junior Double Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, free minibar items

Junior Double Room, 1 King Bed, Garden View

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

SANCTUARY

Pool
Free WiFi
Air conditioning
Outdoor Space
The price is $1,959
per night
$2,516 total
includes taxes & fees
Jan 2 - Jan 3
SANCTUARY

About this property

Phoenix by Kan

3-star hotel in Zona Hotelera
This smoke-free hotel features a private beach, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite. Change of towels is available on request.
Phoenix by Kan offers 7 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments.
This Tulum hotel has its very own private beach. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Phoenix by Kan is a smoke-free property.

A complimentary continental breakfast is served each morning between 9:00 AM and noon.
Phoenix by Kan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from April 21 2024 to December 31 2024 (dates subject to change).

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Phoenix Tulum
Phoenix by Kan Hotel
Phoenix by Kan Tulum
Casa Huna Tulum Beach
Phoenix by Kan Hotel Tulum

Phoenix by Kan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gunnar L

Easy going - happy vibes
Great for easy going travellers. Many things to like and some not so much. Cozy atmosphere and friendly staff. Water cut-off a couple of times, ran out of food and wine in the restaurants. Easy to fix the issues. I like it.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Jan 2024

10/10 Excellent

Julian

Stayed 4 nights in Dec 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Casa Phoenix for this amazing experience. This hotel is located on the best beach inside the natural reserve. The service and the food was amazing. Can’t wait to be back next summer!

10/10 Excellent

Carl, Stockholm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is magical. It is located in the raw un-touched part of Tulum. INSIDE the Sian Kaan natural reserve. Small restaurant with a bar and a beautiful beach with sun-beds. At night its just a bliss hearing the waves and watching the stars. I really recommend this property as to something different and special in Tulum.

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vakkert rett på stranden i Tulum
Nydelig lite hotell på stranden lengst sør på Tulum beach, i naturreservatet. Trenger ikke sko, går i sanden. 7 små hytter, 14 sengeplasser. Veldig koselig. Stille og rolig.
Stayed 2 nights in Apr 2024

2/10 Terrible

Brice

Stayed 7 nights in Jan 2024

10/10 Excellent

HARUBI A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
Muy bonito
Stayed 2 nights in Dec 2023

10/10 Excellent

DAMIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
L’Hôtel est idéalement situé dans la réserve de Sian Kaan, avec son accès privé à la plage paradisiaque, les réveils sont magiques. Les chambres sont bien aménagées tout en respectant l’écosystème. Enfin, on a adoré la disponibilité et la sympathie de Lucas toujours présent à la moindre demande / question
Stayed 2 nights in Mar 2023