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Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bathrooms, Garden View (Village)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Beachfront (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Enjoy the complimentary cabanas and free beach club on site for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Casa Malca like an outdoor pool and an indoor pool.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers a children's pool, a health club, and a spa tub. Complimentary uncovered self parking is available on site.

Casa Malca has designated areas for smoking.

  • Library
  • Daily
  • Coworking spaces
  • Children's games
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of hot tubs - 1
  • Fitness facilities
  • Free beach club on site
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Books
  • Games
  • Music library
  • Conference space size (meters) - 120
  • Number of meeting rooms - 3
  • Free reception
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Bicycle tour information
  • Free cooked-to-order breakfast
  • Fence around pool
  • Concierge services
  • Conference center
  • Shared microwave
  • Designated smoking areas
  • Total number of rooms - 70
  • Accessible airport shuttle
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Lifeguard on site
  • Number of stairs to reach property 1
  • Hardwood flooring in public areas
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Area rugs in public areas
  • Art gallery on site
  • Number of bars/lounges - 1
  • Wine release events
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Free beach cabanas
  • Meeting rooms
  • Tours/ticket assistance
  • Free pool cabanas
  • Nature reserve
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Beach toys
  • Children's pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 2
  • Conference space size (feet) - 1292
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Casa Malca offers 70 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Yard
  • Espresso maker
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower only
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • iPod docking station
  • Rainfall showerhead
  • Pets allowed
  • Furnished balcony or patio
  • Free cribs/infant beds
  • Day bed
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Hand-held showerhead
  • Transfer shower
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry
  • Desk chair
  • Meal delivery service available
  • Fixed shower seat
  • Magnifying mirror
  • Smooth flooring in room
  • Area rug/s in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary cooked-to-order breakfast is served each morning between 8 AM and 11 AM. A complimentary manager's reception is offered each day.

Philosophy - This beachfront fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from room service (during limited hours).

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchairs available on site
  • Well-lit path to entrance

Nearby Activities

A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Snorkeling nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Fishing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staffed front desk

Guest will receive an email before arrival 48 hours

Contactless check-in is available

Guests will receive an email with special check-in instructions

No elevators

Pets cannot be left unattended

Debit cards

Contactless check-out is available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 40 per pet, per night
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Casa Malca Hotel Tulum
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca Hotel Tulum

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