Casa Selva de Luz

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Selva de Luz

Pool
Family Apartment, 2 Bedrooms | Living room
Romantic Studio Suite, 1 Bedroom | Terrace/patio
BBQ/picnic area
Design Apartment, 2 Bedrooms | 1 bedroom, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Laundry
  • Outdoor Space
  • Free WiFi

Explore the area

Map
Carretera Tulum Boca Paila Km 8.5, Tulum, QROO, 77760
  • Tulum Beach
    1 min walk
  • Hotel Panamera Tulum
    1 min walk
  • Tulum Bus Terminal
    11 min drive
  • Tulum, Quintana Roo (TUY)
    30 min drive

Room options

Design Apartment, 2 Bedrooms

  • 1292 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Romantic Studio Suite, 1 Bedroom

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Apartment, 2 Bedrooms

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Casa Selva de Luz

3.5-star aparthotel in Zona Hotelera
This smoke-free aparthotel features laundry facilities, tour/ticket assistance, and a garden. WiFi in public areas is free. Each apartment features free WiFi, a balcony, and a dining area. Amenities also include a shower and free toiletries. Limited housekeeping is available.
Casa Selva de Luz offers 3 accommodations with complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on a limited basis.
Casa Selva de Luz features a terrace, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests.

Casa Selva de Luz is a smoke-free property.

Languages

English, Italian, Spanish

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle (surcharge)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 floor
  • 3 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: USD 100.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Property is also known as

Casa Selva Luz Condo Tulum
Casa Selva Luz Condo
Casa Selva Luz Tulum
Casa Selva Luz
Casa Selva de Luz Tulum
Casa Selva de Luz Aparthotel
Casa Selva de Luz Aparthotel Tulum

Casa Selva de Luz Reviews

Reviews

6.4
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Armando the manager was excellant. Very good customer service

2/10 Terrible

Jennifer, Vancouver, BC

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
SUPER UPSET! This was by far the most misleading, false advertising, fraudulent “hotel” posting I’ve seen to date. We booked this “hotel” during our stay in tulum, and had no idea where it was located for almost 3 hours. Only after speaking to locals (who also had no clue where it was) we stopped at what the address it was supposed to be and knocked on the door of an empty building to see if it was the right place. Mind you There’s absolutely no signage of this hotel in sight. After knocking on the door we were told our room was not ready yet. We came back to checkin and walked around some garden and a deep backyard where the sign finally for this “hotel” was. We were led up to the suite only to be in absolutely shock. The “room/hotel/suite” looks absolutely nothing like what was posted, advertised or shown. There was an uneven stairway with no handrail (super hazardous. My 5 year old nephew fell trying going up) leading up to the “bedroom” which was furnished with 3 beds, unsanitary conditions, and no doorways. Overall, this was just a nightmare of a booking and will be filing a dispute with this host/listing.
Stayed 1 night in Jan 2021

10/10 Excellent

C

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

adrian e.

Pretty decadent stay by beach
The stay was as expected but the WiFi was out most of the time as well as issues with electricity an toilet. Overall convenient spot but not inconvenient circumstances.
Stayed 6 nights in Feb 2020

8/10 Good

Thomas, Detroit, MI

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It is what it says that it is, I will say that. In my opinion, an accommodation such as this appeals to a very specific kind of traveler. If you want an authentic Tulum, Mexico lodging then this will probably be for you. What I mean by authentic is no A/C, few amenities, and feeling at peace with the surroundings. It is a nice apartment for non-discerning guest that is looking for quiet and probably wants to cook meals and explore. There isn't beach access and you will have to find transportation anywhere you want to go. Walking is an option if you don't mind a busy,narrow beach road with cars, bikes, pedestrians, and people hanging out in the street. It is secluded, and hard to find so if you are coming from the airport (2hr drive) get the shuttle from the host. Like I said, specific taste for a stay like this.
Stayed 6 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
A little misleading - the hotel is not on the beach; you have to cross the road and go into another hotel (and pay) if you want to use the beach. The closest public beach is 1km walk. The beaches also had lots of rotting seaweed (August 2018) which made it very unpleasant. The only way to get around in this area is taxis which are not cheap. The room had no windows just nets which meant it was extremely hot and noise from other guests could be heard during the night. There were lots of mosquitos around the hotel and in the room, despite us using the mosquito nets, spray and coils provided. The shower had poor pressure and no hot water so we didn't even bother to use it and just showered at the pool. The pool was lovely though and the staff were helpful and friendly with great English! Unfortunately I didn't feel like this hotel was worth the price we paid. Next time I would look at staying in the centre of Tulum as everything we did was in the town.
Stayed 3 nights in Aug 2018

10/10 Excellent

josh, chicago, il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If it’s what you’re looking for, you’ll love it
It wasn’t a great experience. As a disclosure, i have to say if this kind of experience is what youre looking for, its it. If you want a brand new hotel, with state of the art amenities, you will not get it. However if you want the intimate, off grid style, 100%
Stayed 5 nights in Feb 2018

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Kat, New York

Disliked: Property conditions & facilities, room comfort
No hot water for more than 24 hours
The owners wrote me an email prior to our stay asking to message them via WhatsApp letting them know when we would arrive. I responded to that email and wrote them via the WhatsApp several times with no response for the duration of our 5 night stay. No one was at the residence when we arrived and it was not clearly marked, making it difficult to find. Additionally the gas was out when we arrived, which meant no hot water, stove, or refrigerator. We were told this would be fixed at 7am the next morning but was not fixed until late afternoon. The manager offered to buy us ice cream to make up for it and told us to tell the ice cream place where we were staying to claim this. When we went to get our free ice cream, the person working the ice cream store was not familiar with where we were staying. The drain in the shower did not drain properly. Someone put a pole behind our tire when parked in the parking lot at one point. Luckily we caught that or else would have ended up with a flat tire.
Stayed 5 nights in Feb 2018

6/10 Okay

Di, New Jersey

Cute hotel next to jungle
Everything was good, place is safe, people friendly.
Stayed 5 nights in Jan 2018

8/10 Good

karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse d ecolodge à Tulum avec piscine
Bonne adresse a Tulum avec vue sur la canopee. Propre, grande chambre avec cuisine et terrasse. Piscine propre et agreable Parking tres pratique Wifi correct Pas de climatisation, il faudrait 2 ventilateurs par lit au lieu d.un
Stayed 1 night in Aug 2019

4/10 Poor

Erik, CDMX

Disliked: Cleanliness, staff & service, room comfort
A real disapointment
When we booked the room we found a description that said that the place was located 0,1 km from the Beach, what they didnt mention was that the beaches are private ones. The girl in the front desk told us that there where a public beach 1 km from the place. Well, no one knew about it, not even her collegues. The kitchenware where very filty. No lights at night so it was an adventure to get to the room by night,
Stayed 2 nights in Sep 2018

8/10 Good

Johan

Liked: Cleanliness
Paradise Tulum
Tulum är underbart och så vackert! Huset vi hyrde var i all enkelhet vilket också har sin charm. Självhushåll för 3 pers, bra sängar, terass, gasspis, kylskåp, dusch mm. Hade dock problem med en högljudd generator som lät hela natten. Närhet till havet och ett härligt utbud av restauranger i en fantastisk natur av djungel och lugn atmosfär. Gillar man vattensporter, spa retreats, mat och lata dagar vid stranden så är Tulum perfekt. Det fanns även många bra utflykter i närheten. Paradiset!!
Stayed 11 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlechte location, kein warmes Wasser, Basic!
Tulum ist teuer, aber da empfiehlt es sich etwas mehr zu bezahlen und direkt am Strand zu sein. Unterkunft liegt in 3. Reihe und ist schwierig zu finden. Kein warmes Wasser (sehr kompliziert mit Solarstrom etc., hat aber nicht wirklich funktioniert). Generatorlärm nachts bringt einen um den Schlaf. Frühstück ist Selbstversorgung. Wer es basic mag, der kann sich das antun. Allerdings ist für mich das wichtigste einer Unterkunft: Eine geruhsame Nacht und eine heiße Dusche am Morgen -beides hier nicht möglich.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy agradable, muy bien ubicado y el lugar es preciosos, el personal es muy amable.
Stayed 5 nights in Oct 2017

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel malito
la verdad me dejo mucho que desear, se escuchan todos los ruidos , no hay intimidad, 3 de las paredes son fa mallas que se tapan con mambu , nunca fueron a hacer la limpieza en los dias que estuvimos se meten mucho los mosquitos y al no tener mas que un ventilador se acumula el calor la luz es por medio de una bateria (o algo asi nos explicaron) y te piden usar al minimo en la noche la luz para que no se apage el ventilador....
Stayed 3 nights in Oct 2017