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Hotel Casa Sofia Tulum with Pool

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Sofia Tulum with Pool

Terrace/patio
Minibar, in-room safe, desk, iron/ironing board
Interior
Interior detail
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Room service
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Orion Norte entre Sagitario y Polar, Poniente region 003 lote 13, Tulum, QROO, 77780
  • Dos Aguas Park
    5 min walk
  • Cetli
    1 min walk
  • Tulum Bus Terminal
    7 min walk
  • Tulum, Quintana Roo (TUY)
    5 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, iron/ironing board

Standard Room

  • 132 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Double Beds

  • 176 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Naala Tulum

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (427)
The price is $275
per night
$338 total
includes taxes & fees
Jan 2 - Jan 3
Naala Tulum

About this property

Hotel Casa Sofia Tulum with Pool

3-star hotel in Tulum City Center
Along with an outdoor pool, this smoke-free hotel has spa services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a front-desk safe.
Hotel Casa Sofia Tulum with Pool offers 10 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Hotel Casa Sofia Tulum with Pool features an outdoor pool, spa services, and a terrace. Wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, a picnic area, and room service (during limited hours). Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

Hotel Casa Sofia Tulum with Pool is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1600 per person
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
There is limited hot water on site
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Sofia Hotel Tulum
Casa Sofia Hotel
Casa Sofia Tulum
Casa Sofia
Hotel Casa Sofia Tulum
Casa Sofia Tulum With Pool
Hotel Casa Sofia Tulum with Pool Hotel
Hotel Casa Sofia Tulum with Pool Tulum
Hotel Casa Sofia Tulum with Pool Hotel Tulum

Hotel Casa Sofia Tulum with Pool Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 85 reviews" "
Rating 8 - Good. 21 out of 85 reviews" "
Rating 6 - Okay. 4 out of 85 reviews" "
Rating 4 - Poor. 2 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property owner was very nice & informative. The hotel was private & the accommodations were charming. Will stay again soon!
Stayed 2 nights in Mar 2024

10/10 Excellent

Diana

Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose is a most gracious and helpful host. We spent a comfortable night in a pleasant atmosphere with good value. Sad they're not serving breakfast any more.
Stayed 1 night in Jan 2024

4/10 Poor

Meagan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities
It is a small property without the bells and whistles of a large chain which enhances the experience. Very friendly service, room has everything you need and the location is very convenient. Jose had great suggestions for things to do and we wouldnt hesitate to stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rafael

Stayed 4 nights in Dec 2023

10/10 Excellent

Fairle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is completely enclosed with locking gate. Although I arrived at night and wasn't sure where to find the entrance. Look for the doorbell! The pool is very small, the courtyard is beautiful. Room was clean with everything you need; bottled water, soap, shampoo, AC. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed multiple times and locations around Tulum and this is a very clean and quiet location with excellent staff. Will definitely return in the near future. 👍👍👍

10/10 Excellent

Thomas, Anchorage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Casa Sofia. It was perfect for our diving trip. It is centrally located within two blocks of the dive shop we operated out of. Keep in mind that my kid and I went there with the purpose of diving in mind. This, it was a pretty rustic trip with few frills involved. We dived almost everyday and really looked at our hotel as a place to crash. It is within walking distance of everything in the center of town. For visiting the ruins, a taxi is easy to catch. Staff are friendly and accommodating. For travelers looking for the “all inclusive experience”, this is not your hotel. For those wanting a more traditional stay in the heart of a rapidly-expanding small Mexican city, it is perfect. I would and probably will stay at Hotel Casa Sofia again.
Stayed 8 nights in Jul 2022

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
good value
the bed was not great, and the shower was poor at best. but still good value
Stayed 6 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best bang for your buck
clean place and air conditioner worked well. great place to stay and cost was very cheap
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Nice
During the day the hotel looks beautiful, they have a rooftop which is gorgeous and the pool is very calm and tranquil. The bathroom was great and huge, the room was a little old style. Close to restaurants and main street of Tulum town.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the center of Tulum. Two blocks from the main street, restaurants and shops.
Stayed 1 night in Mar 2020

4/10 Poor

John

Disliked: Staff & service
Avoid this hotel. The owner is not very forthcoming or honest. They will upcharge you.
Stayed 1 night in Feb 2020

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, comfortable, everything working perfectly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, while being conveniently located near restaurants and public transportation.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Sophia is an authentic and charming place to stay. Friendly staff, clean rooms, great location.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was extremely clean and safe walking distance to everything
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, walking distance to restaurants and shops. Friendly
Stayed 1 night in Jan 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Rustic Hotel
Really cute, traditional style hotel, dont expect a big fancy resort, but great for what it is, a real boutique hotel run by locals. Breakfast was basic, would have appreciated slightly hoter water in the shower but otherwise great.
Stayed 5 nights in Dec 2018

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value in Tulum
Great value hotel. Very clean and lovely staff. Is in a fabulous location to Tulum centre, and easy bike or cab ride to beach or ruins. The breakfast was very basic, we really only had a wake up coffee before heading out to find something more appetising. I like a firm bed, but found it a little too firm. The plunge pool was great for cooling off and the rooftop terrace lovely. We usually stay at slightly higher grade hotels but was happy here for a few nights, was great to save the $s for experiences other than accommodation:-)
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Awesome quiet little Inn with a courtyard and small outdoor pool.
Stayed 1 night in Apr 2018