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Casa Wahh

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Wahh

Interior entrance
Terrace/patio
Lobby
Deluxe Apartment, Private Pool | Private pool
Deluxe Apartment, Private Pool | In-room dining

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Washer
  • Housekeeping
  • Parking included
  • Kitchen
  • Air conditioning
  • Dryer

Explore the area

Map
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO, 77760
  • Tulum National Park
    9 min walk
  • Parallel 20
    6 min walk
  • Tulum Bus Terminal
    4 min drive
  • Tulum, Quintana Roo (TUY)
    14 min drive

Room options

View all photos for Deluxe Apartment, Private Pool

Private spa tub

Deluxe Apartment, Private Pool

  • 2788 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 1528 sq ft
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 2 King Beds and 3 Twin Beds

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 1528 sq ft
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Deluxe Apartment, Private Pool

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • 2788 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • 1432 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Private Pool

Deluxe Apartment, Private Pool | Living room | 45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • 2788 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • 1432 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Similar properties

Bar (on property)

Kimpton Aluna Tulum, an IHG Hotel

Pool
Spa
Pet friendly
Parking included
4.5 out of 5, Wonderful, (183)
The price is $333
per night
$424 total
includes taxes & fees
Jan 2 - Jan 3
Kimpton Aluna Tulum, an IHG Hotel

About this property

Casa Wahh

4-star aparthotel in Zama
This smoke-free aparthotel features concierge services, a garden, and free self parking. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a furnished patio.
Casa Wahh offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 45-inch flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Casa Wahh features a terrace, a garden, and concierge services. Onsite uncovered self parking is complimentary. Guests can use the outdoor pool at a partner property.

Casa Wahh is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Access to nearby outdoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with digital channels

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Terrace
  • Yard

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 3 steps to reach entrance
  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 9 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
Property Registration Number HARI560118EY1

Property is also known as

Casa Wahh Tulum
Casa Wahh Aparthotel
Casa Wahh Aparthotel Tulum

Casa Wahh Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 122 reviews" "
Rating 8 - Good. 14 out of 122 reviews" "
Rating 6 - Okay. 9 out of 122 reviews" "
Rating 4 - Poor. 4 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Araceli

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Juan

Traveled with family
Showers weren't working properly, only 1 toilet paper for bathroom, trash wasn't picked up daily, in 5 days the rooms wasn't cleaned
Stayed 5 nights in Aug 2024

10/10 Excellent

Demetria, Minneapolis

Traveled with family
Liked: Cleanliness, amenities
The property was exceptional. It offered a uniqe perspective of being submerged in the community and a feel of every day life in the jungle.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful quiet place to relax
Stayed 5 nights in Jul 2024

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The washer and dryer did NOT work. The coffee machine left clumps in the coffee. The shower water was alittle salty but this is understandable considering it’s so close to the beach. But the staff was super friendly and welcoming. And the AC works REALLY well for it being so humid in the area.
Stayed 5 nights in Jul 2024

4/10 Poor

Ludwign

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response: “ Hello I am sorry Wr semt you all the info to the app I have the proves So please check well your messages.” They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care. I’m glad we are just staying here for one night on our way to Xcaret.
Stayed 1 night in Jun 2024

6/10 Okay

Oscar

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property just update the washer and dryer didn’t work well overall great experience would book again
Stayed 3 nights in Jun 2024

8/10 Good

Tashiana

Traveled with group
Liked: Cleanliness, property conditions & facilities
Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool. The bathroom on the top floor would sometimes run on its own for 2-4mins at night.
Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.
Stayed 5 nights in May 2024

2/10 Terrible

Crismery

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly, the place is verty dirty! we discovered that the iron provided was not functioning properly, leading to damage to some of our dresses. Additionally, there wad a strong unpleasant odor in the unit, and we also spotted cockroaches in the apartment. The host never seemed bothered by these concerns or offered to clean as supposed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel, sugarland

Liked: Property conditions & facilities
Nice y quiet
Stayed 3 nights in Mar 2024

8/10 Good

Victoria, Newcastle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pluming issues, no water flow, and water quality is not great. The pool did not look like it was cleaned and housekeeping using very harsh chemical cleaners, we got a little allergic from it. Overall great value for $$$.
Stayed 2 nights in Mar 2024

4/10 Poor

Ireal Deshawn

Traveled with family
Liked: Cleanliness
Our water went out one night😩
Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
A great retreat away from the noise
This was a beautiful place that was a great retreat! Enjoyed the private pool! Cabs to the beach were way overpriced for a short drive but Tulum is overpriced.
Stayed 2 nights in Mar 2024

6/10 Okay

Mark

Stayed 5 nights in Jan 2024

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness
ideal space for people who want to be off beaten track, don’t like hotel strip vibe, want to cook/hang out together. has guards to get in and out of the neighborhood-but at our specific property, we’re there 30%. We rented early but management shift occurred. One of main reasons I booked was Bc of reviews of the previous hostess. Appliances are tricky. Laundry isn’t really a thing because it takes so many iterations to make it work & it still ends up smelly. Had difficulties w sink - obviously a lack of disposal, but even so I had to drain the pipe underneath myself w a bucket.ewww gross pool on the rooftop deck is darling but the size of a hot tub but not warmed. So if you are there in winter months, it is very chilly and no one wanted to get in and that was a selling point for me. The common pool advertised is 100% shaded and super shallow The kitchen is lacking in bowls, measuring cups, etc. We had a difficult time getting dishwasher & oven to work. However, the space is cool, the penthouse is amazing, you just have to know that it is a drive to most places. 100% authentic: was not in love with Tulum that I thought I might be.
Stayed 4 nights in Dec 2023

10/10 Excellent

Arianne élise

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Héléa

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Guidoson

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing. Only about a 20-minute walk from Tulum Central if you like to walk. We spent five nights there, and our host, Anel, was immaculate. She helped us with everything we needed to make our trip a success.
Stayed 5 nights in Oct 2023

10/10 Excellent

Akeem

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities
This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!
Stayed 3 nights in Sep 2023

10/10 Excellent

GINA, GREEN BAY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!
Stayed 4 nights in Sep 2023

8/10 Good

Whitney

Traveled with partner
Liked: Cleanliness, property conditions & facilities
great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!
Stayed 4 nights in Aug 2023