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Basic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Apr 21 - Apr 22

Basic Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Hotel Casa Tortuga Tulum Cenotes Park Inclusive features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a smoke-free property.

  • Terrace
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Total number of rooms - 12
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Garden
  • Swimming pool
  • Outdoor entertainment area

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Full-sized refrigerator/freezer

Room Amenities

Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers 12 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. 60-cm plasma televisions come with digital channels. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Air conditioning
  • Television
  • Ceiling fan
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Plasma TV
  • TV size: 60
  • TV size measurement: cm
  • Housekeeping - once per stay
  • Limited housekeeping
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Mini-fridge
  • Wardrobe or closet
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 1:00 PM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Snorkeling nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 20

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 20 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 20 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Front desk opens daily at 9:00 AM

Front desk closes daily at 5:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 0

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Cenote Casa Tortuga Tulum
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum
  • Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum

Hotel Reviews

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