*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to an outdoor pool, Hotel Casa Tortuga Tulum Cenotes Park Inclusive provides a lazy river and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. This Tulum hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a smoke-free property.
- Lazy river
- Terrace
- Wheelchair accessible – no
- Number of outdoor pools - 1
- Breakfast available (surcharge)
- Front desk (limited hours)
- Tours/ticket assistance
- Total number of rooms - 12
- Free self parking
- Free WiFi
- Smoke-free property
- Garden
- Swimming pool
- Outdoor entertainment area
Family Friendly Amenities
- Number of outdoor pools - 1
- Lazy river
- Free WiFi
- Full-sized refrigerator/freezer
Room Amenities
Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers 12 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. 60-cm plasma televisions come with digital channels. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.
- Air conditioning
- Television
- Ceiling fan
- Wireless internet access
- Blackout drapes/curtains
- Shower only
- Digital TV service
- Free WiFi
- Plasma TV
- TV size: 60
- TV size measurement: cm
- Housekeeping - once per stay
- Limited housekeeping
- Towels provided
- Bedsheets provided
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Window screens
- Mini-fridge
- Wardrobe or closet
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Nearby Activities
Recreational amenities at the hotel include a lazy river, an outdoor pool, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Free bicycles on site
- Kayaking on site
- Snorkeling nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 20
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 20 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Front desk opens daily at 9:00 AM
Front desk closes daily at 5:00 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 0
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
Pet Policy
- No pets or service animals allowed
We should mention
One child stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Cenote Casa Tortuga Tulum
- Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel
- Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum
- Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum
Hotel Reviews
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