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Charlys Hostal - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charlys Hostal - Hostel

Interior
Lobby sitting area
Shared Dormitory, Women only (6 - Bed dormitory room) | Bathroom | Shower, towels
Standard Double Room, Shared Bathroom, Courtyard Area | In-room safe, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Gama s/n, entre Satelite y Geminis Sur, Tulum, QROO, 77780
  • Dos Aguas Park
    9 min walk
  • Los Tacos de Canasta
    1 min walk
  • Tulum Bus Terminal
    13 min walk
  • Tulum, Quintana Roo (TUY)
    10 min drive

Room options

View all photos for Shared Dormitory, Women only (6 - Bed dormitory room)

In-room safe, free WiFi

Shared Dormitory, Women only (6 - Bed dormitory room)

  • 250 sq ft
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Shared Dormitory, Mixed Dorm (6-Bed Dormitory Room )

Shared Dormitory, Mixed Dorm (6-Bed Dormitory Room ) | In-room safe, free WiFi

Shared Dormitory, Mixed Dorm (6-Bed Dormitory Room )

  • 250 sq ft
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Shared Dormitory, Mixed Dorm (10-Bed Dormitory Room )

Shared Dormitory, Mixed Dorm (10-Bed Dormitory Room ) | In-room safe, free WiFi

Shared Dormitory, Mixed Dorm (10-Bed Dormitory Room )

  • 350 sq ft
  • Sleeps 1
  • 10 Twin Beds

Shared Dormitory (6-Bed Dormitory Room )

  • 250 sq ft
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Standard Double Room, Shared Bathroom, Courtyard Area

Standard Double Room, Shared Bathroom, Courtyard Area | In-room safe, free WiFi

Standard Double Room, Shared Bathroom, Courtyard Area

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

About this property

Charlys Hostal - Hostel

Hostel in Tulum City Center
This hostel features concierge services, dry cleaning, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a library, and tour/ticket assistance. Bathrooms are shared.
Charlys Hostal - Hostel offers 5 air-conditioned accommodations with safes and shared/communal kitchens. Refrigerators and microwaves are provided.

Guests have access to shared bathrooms. Bathrooms include showers. This Tulum hostel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Tulum hostel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Charlys Hostal - Hostel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator
  • Shared kitchen access

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Charlys Hostal Hostel Tulum
Charlys Hostal Tulum
Charlys Hostal
Charlys Hostal
Charlys Hostal Hostel
Charlys Hostal - Hostel Tulum
Charlys Hostal - Hostel Hostel/Backpacker accommodation
Charlys Hostal - Hostel Hostel/Backpacker accommodation Tulum

Charlys Hostal - Hostel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 7 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hostel
The staff was very nice and did a very efficient check-in and out. Very appreciate. What only thing can complain is, the hostel provide the information on the hotels.com page says that they dont provide the check-in service after . I called the hotels.com service to make the call to double check if they can accept check-in after the midnight. Hotels.com wasted my 20 mins- international call and told me all the 2 phone number registered is not answering. I asked for the number in case to call once I reach Tulum. But the no. apparently is not valid. Hotels.com should provide the property no. directly to client after the the reservation is confirmed or just provide that before the day. I was really upset with their customer service quality. Fortunately when I arrived the property around 1:30pm, the staff of Charlys was still there and let me check-in.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sabrina, SYD

Liked: Cleanliness, staff & service, room comfort
Cheap stay in good location
Female dorms are in good shape with lockers available, OK breakfast, central location

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for 1 night.
I stayed in the girls dorm for 1 night. It was all right, no complaints.

8/10 Good

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Good location, friendly staff, quick check in and clean room. +Hostel has amazing view to the city from rooftop. Value for money passable, for one night ok.

6/10 Okay

Susy

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Estancia
Me hospede 2 noches y no realizaron la limpieza de la habitacion. Nos comentaron que el desayuno se sirve de 8am a 10am, baje a las 10:15 am y la sra de la cocina me lo nego
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

ana, sonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambio de hotel
Mi hospedaje fue cambiado debido a que las habitaciones privadas no estaban disponibles en Charly's Hostel. Mi estancia y evaluación es acerca del Hotel Addy, muy comodo, limpio y buena ubicación, excelente desayuno y cuenta con estacionamiento.

8/10 Good

vanessa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
El hostal charlys esta muy bien la sola cosa que podria decir es que no hay muchos banos pero al mismo tiempo somos de vacaciones entonces podemos esperar un poco :) es muy agradable porque solo tienes que preguntr tus huevos con jamon y frutas y la mujer de limpieza te lo hago