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Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed, Terrace, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Apartment, 1 Bedroom, Private Pool

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Copal Tulum Hotel features 2 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Copal Tulum Hotel has designated areas for smoking.

  • Express check-in
  • Coworking spaces
  • Number of outdoor pools - 2
  • Elevator
  • Elevator door width (inches) - 39
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 100
  • Number of poolside bars - 1
  • Full-service spa
  • Firepit
  • 24-hour front desk
  • Spa treatment room(s)
  • Uncovered parking
  • Secured parking
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Fully fenced
  • Designated smoking areas
  • Total number of rooms - 85
  • 24-hour fitness facilities
  • No accessible shuttle
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Copal Tulum Hotel offers 85 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. 43-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Yard
  • Ceiling fan
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Memory foam mattress
  • TV size: 43
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Netflix
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Deck or patio
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Copal - Overlooking the garden, this delicatessen specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Kokoro - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Spa Services

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Snorkeling nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

Security system

Mobile key entry is not available

Staffed front desk

Property does not offer onsite COVID-19 testing

Contactless check-in is available

Property does not require health documentation at check-in

No rollaway/extra beds available

Cashless transactions are available

Smoke detector

Service animals not allowed

Debit cards

Gap period enforced between guest stays - 24 hours

Property uses a professional cleaning service

Contactless check-out is available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Copal Tulum Hotel Hotel
  • Copal Tulum Hotel Tulum
  • Copal Tulum Hotel Hotel Tulum

Hotel Reviews

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