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Casa Don Diego

3.0 star property

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Photo gallery for Casa Don Diego

Interior
Lobby
Family Room, 2 Queen Beds (with AC) | Minibar, in-room safe, desk, blackout drapes
Children's activities
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Calle Tulum Mza 24 Lote 3, Tulum Centro, Tulum, QROO, 77780
  • Dos Aguas Park
    ‪16 min walk‬
  • Cenote Calavera
    ‪3 min drive‬
  • Temple of Doom
    ‪4 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with AC)

Standard Room, 1 King Bed (with AC) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (with AC)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds (with AC)

Family Room, 2 Queen Beds (with AC) | Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Queen Beds (with AC)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Standard

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Casa Don Diego

3-star hotel in Tulum City Center
This hotel features an outdoor pool, a coffee shop/cafe, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, a children's pool, and concierge services are onsite. Housekeeping is available on request.
Casa Don Diego offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Guests can make use of the shared/communal kitchen. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. Wireless Internet access is complimentary. Casa Don Diego features an outdoor pool and a children's pool. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Colonial hotel also offers a library, a terrace, and multilingual staff. Complimentary uncovered self parking is available on site. Guests can use the health club at a partner property.

Casa Don Diego has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Brew Tulum - This poolside coffee shop specializes in Mexican cuisine and serves breakfast, lunch, and light fare.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MXN 220 for adults and MXN 220 for children
  • A coffee shop/cafe

Restaurants on site

  • Brew Tulum

Things to do

  • Children's pool
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 9:00 PM and 1:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 220 for children
  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 2)
  • Late check-in fee: MXN 300 for check-in between 9:00 PM and 1:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 09032684

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Don Diego Selva
Don Diego Selva Hotel
Don Diego Selva Hotel Tulum
Don Diego Selva Tulum
Don Diego De La Selva Hotel Tulum
Casa Don Diego Hotel
Casa Don Diego Tulum
Don Diego de la Selva
Casa Don Diego Hotel Tulum

Casa Don Diego Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 132 reviews
Rating 8 - Good. 50 out of 132 reviews
Rating 6 - Okay. 8 out of 132 reviews
Rating 4 - Poor. 3 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Tulum
Casa Don Diego is a wonderful place to stay in now-overgrown Tulum. It is easy walking distance from the main strip and lots of restaurants and shops. Yet it is far enough away to be quiet and tranquil. The pool and grounds are lovely. The breakfast each morning is fresh and delicious. Stay at this well-run, comfortable hotel.
Stayed 3 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulum everything
Nice and very relaxing. Hospitable and informative host. Walking distance to the pueblo/downtown area. Quiet and nice nature around the complex. Enjoyed the pool and dining area. Outdoor kitchen had everything needed. Room was comfortable with large garden patio. Biked to both the beach and nearby cenotes. Safe and secure. Close to the ADO bus station. Will stay again and highly recommend.
Stayed 3 nights in Nov 2022

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, peaceful oasis in Tulum town. Conveniently located for walking to restaurants, shops, tours, etc and onsite parking available. The owners and staff were very kind and we loved our room and the beautiful gardens. Would definitely stay here again!

10/10 Excellent

Josue

Stayed 7 nights in Jul 2022

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very unique. It’s like a little oasis. The owners are beekeepers and have some of their Melipona hives on site and offer experiences. They also have a small hidden chicken and duck yard which my teen loved. The food is made by a coffee company called Brew Tulum and the owners are an absolute joy to be around. The coffee was phenomenal and they also offer experiences. The food was fresh, and very unique served on beautiful pottery and in jarritos. We enjoyed the pool and the plantings and even took home a small jar of their Melipona ‘medicinal’ honey.
Stayed 4 nights in Jun 2022

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem!
Very quaint family owned boutique resort. They make their own honey and roast their own coffee. Lots of charm, friendly service, good location and a good value!
Home made honey
Quaint family hotel
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice quiet property with clean rooms and hot water.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that the property is a lot more spacious than it actually looks on the pictures.
Stayed 4 nights in Dec 2020

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous homey stay
We loved Casa Don Diego. We were welcomed promptly and given a tour of the family run facility. The room was clean and comfortable. The hotel is at the end of the strip on a residential street so quiet. Breakfast in the morning was homemade bread, eggs, the owners honey and coffee at a modest cost for what you get. Close to the street vendors plaza for food in the evening. Pool was clean and refreshing. If you want an affordable quiet place for family or a couple, I highly recommend Casa Don Diego!
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little room, very cozy, very clean, great staff. Off the main drag in Tulum, but that's probably why it is so nice.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2019

8/10 Good

Mathias, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very basic but also very clean. Staff was great throughout our stay and very helpful when needed. Food is good and the free breakfast did its job. Pool area is small but it never got crowded. The hotel is only a short 5min walk from the center. Can highly recommend this hotel!
Stayed 7 nights in Dec 2018

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Great spot. Good breakfast and nice relaxing spot away from town.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly relaxed hotel with great staff/owners - great setting encased by a mini jungle and super cute friendly resident dogs (especially Buddy!)
Stayed 8 nights in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hidelden gem.
The stay was great, the front desk people where really l, really nice and accommodating specially Herman.
Stayed 4 nights in Dec 2018

8/10 Good

Tony, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with some character, great pool. Reasonable price. A bit far from the main part of town. Not crazy about the breakfasts--coffee weak and bread just ok.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Monica made us feel so welcome. Check-in was a breeze. The room was small but perfectly comfortable. The sink was outside the bathroom, which made it easier to use than it if had been inside the bathroom. Our shower was circular, tiled, and had a skylight at the top. The patio was so lovely, surrounded by bamboo. In the morning the birds were all singing. We felt like we were in the jungle.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An in-town oasis!!
A lush and relaxing setting with great cocktails and a lovely breakfast with homemade jams and eggs farmed right at the hotel. A fascinating bee education facility maintained just like the Mayans did centuries ago! A pool that is open all night long and very attentive and friendly staff and owner. You must try Don Diego, we can't wait to go back!!
Stayed 3 nights in Feb 2018

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Enjoyed our stay, beautiful tropical gardens, lovely patio area from our room a real bonus. Breakfast was great homemade jams and bread so tasty eggs bacon cooked to order. Friendly staff. Location excellent easy walking distance to town centre yet quiet side road location. Large room , felt some furnishings would benefit with an update. Pillows uncomfortable very hard. Over all a nice relaxing experience.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, quiet, on the edge of town but felt safe. Staff went out of their way to be helpful, particularly Francisco. Restaurant was outstanding.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place so so location
The staff is excellent! Location is okay - walking distance to much of the main street area. Definitely want to go have dinner at Cetli if at all possible.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic restaurant food!
Tulum is a bit weird as the town's main strip is on a busy dual carriageway (the main road to Cancun) and the beach is a 3 mile drive or taxi ride away. However, the Hotel is tucked 100 metres back in a quiet side road and you forget the main road is there. This place is beautiful. Lovely rooms set in tropical gardens with a decent size pool and their own bee hives tucked away at the back. lovely to walk out onto your patio and sit in the hammock strung there. Only slight criticism was the lack of a fridge in the room although there is a communal fridge outside one of the rooms. Highlight of our 2 night stay was dinner in their restaurant (so good we ate there both nights, which we rarely do anywhere!). Great quality, great flavours, great service and great value. Highly recommended particularly if you have your own transport although there were lots of bikes to hire if you're feeling energetic enough to cycle to the beach and Tulum ruins which are not to be missed. Loved it!

8/10 Good

Nico, Venice Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, private hotel in town
Excellent quick-serving staff, clean rooms, nice public areas with lots of trees and privacy. Pool & dining area was nice. Free breakfast was excellent. Cheap rates, room spartan but well taken care of, hotel located in town (not by the beach) means its convenient to many restaurants & bars, but requires taxi ride (or long bike ride) to get to exquisite beach areas. Overall very solid experience for the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a nice Mexican flair. Delicous breakfast! We've enjoed the hamack in the room.

10/10 Excellent

paul, wales, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, friendly, relaxing
Brilliantly friendly staff, a beautiful pool, a ten minute walk from the bustling main strip. A perfect start to our honeymoon. Fantastic breakfast with a different 'cake of the day' each morning and lovely coffee.