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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, sun loungers
Meeting facility
Preferred Club Honeymoon Suite Ocean Front King | Down comforters, in-room safe, individually decorated
Outdoor banquet area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • All inclusive

Explore the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Tulum National Park
    ‪1 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Xel-Há Park
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪58 min drive‬

Room options

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite | Down comforters, in-room safe, individually decorated

Preferred Club Hacienda Presidencial Suite

  • 1948 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

Combined shower/tub, deep soaking tub, rainfall showerhead

Deluxe Junior Garden View King

  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Down comforters, in-room safe, individually decorated

Deluxe Ocean View King

  • 451 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

  • 547 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Garden View Double

  • 547 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite | Down comforters, in-room safe, individually decorated

Hacienda Preferred Club Suite

  • 623 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Double

Combined shower/tub, deep soaking tub, rainfall showerhead

Deluxe Room Double

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View Double

Down comforters, in-room safe, individually decorated

Junior Suite Garden View Double

  • 547 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View Double

Down comforters, in-room safe, individually decorated

Deluxe Adult Garden View Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

  • 547 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Terrace/patio

Deluxe Room King

  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Garden View King

Down comforters, in-room safe, individually decorated

Junior Suite Garden View King

  • 547 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • 547 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden Double

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Garden View King

  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Double

  • 547 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Down comforters, in-room safe, individually decorated

Deluxe Ocean View Double

  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Honeymoon Suite Ocean Front King

Preferred Club Honeymoon Suite Ocean Front King | Down comforters, in-room safe, individually decorated

Preferred Club Honeymoon Suite Ocean Front King

  • 627 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View (Deluxe)

Down comforters, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

Down comforters, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | Down comforters, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

  • 547 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

Down comforters, in-room safe, individually decorated

Deluxe Garden View Double

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

Down comforters, in-room safe, individually decorated

Deluxe Adult Garden View King

  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room of the House Offer

Down comforters, in-room safe, individually decorated

Room of the House Offer

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Sports facility

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  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very Good, (1816)
$411 nightly
The price is $411 total
includes taxes & fees
Hilton Tulum Riviera Maya All-Inclusive Resort

About this property

Dreams Tulum Resort & Spa - All Inclusive

4.5-star Tulum property close to Tulum National Park
Catch some rays on Dreams Tulum Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site.

Dreams Tulum Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Stereo
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (5,460 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 422 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 97 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this resort! Food was incredible pool and beach areas were awesome plenty of seats if you get there by 10:00! We used amstar for all our excursions and it was great having them right on the resort for questions and confirmations! Activities were fun and unique! Only thing I would say is I wish there was more seating near sugar bar for after dinner drinks!
Stayed 6 nights in Feb 2025

8/10 Good

Mariana

Stayed 5 nights in Feb 2025

10/10 Excellent

Yamen

Stayed 2 nights in Feb 2025

6/10 Okay

Roderick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great. The staff was amazing, especially the restaurant servers and those ar the pool and the beach. My only complaint is the restaurant reservation system or lack there of. You are unable to make reservations and sometimes they have multiple restaurants closed at the same time. It ends up being a mad dash with everyone trying to a place to eat. Unless you want to eat at the buffet (and I didn’t pay that amount of money to eat at the buffet every night) you may have to wait up to 2 hours. I felt sorry for the excellent staff, who had to deal with all of the frustrated hungry people. If I was in charge of that operation, I would put everything online so that as soon you’ve arranged and paid for your vacation, you are given access to a reservation page. It would alleviate the frustrion for the vacationers and be much more fair to the staff.
Stayed 7 nights in Feb 2025

6/10 Okay

Jesse

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will not be returning to this experience again. The country was amazing, but not the resort if you’re looking for a low budget experience this might be the right one for you but not for the price point that I paid for.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We needed this all-inclusive

After a 2 night stay farther south in Tulum, we needed to upgrade. We booked an oceanfront room. We were very satisfied. The check-in felt very upscale. Unfortunately, as at most AI’s, they will not give your room until after check-in time. For us about 3:15. But, you are free to use all the facilities.
Stayed 3 nights in Feb 2025

8/10 Good

Michael, Canton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated but clean. Wait time at French restaurant was unacceptable especially for the meal you received, very average. Needs an adult only pool. Paid for adult suite, but rooms next to me had kids, why did I pay for this upgrade? Entertainment was good. Staff was friendly and attentive.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lisa, Milton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Did not like meal/drink options, prefer option upgrade alcohol and food options
Stayed 5 nights in Jan 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful place, the beach it’s amazing, facilities are refurbished and looks really nice, all the staff is so kind and helpful, pool is really cool. It’s a amazing place to spend great time with family or couple. The only opp to me are the drinks in the pool bars, taste is like the same no matter what you ask. Not the best ones.
Stayed 3 nights in Dec 2024

2/10 Terrible

Emelia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Transportation was incredibly overpriced. Concierge staff was so rude.
Stayed 4 nights in Dec 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great with plenty to do. The staff was very kind and food was good with many options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at dreams far exceeded any expectations we had. The staff all were truly so warm, so kind and beyond professional. The staff all cared and were clearly committed to offering an unbelievable experience. The location was drop dead gorgeous but what really set this resort apart was the consistency of excellence, cleanliness, and absolute luxury. People say food at a resort is blah- it was the complete opposite at dreams. The food was absolutely delish and fresh. Even at the buffet it was constantly great and staff were on top of keeping the items neat and properly tempered. We are already planning when we will be returning to this resort as it was the best most unbelievable experience we have ever had!
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael, Katy

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Ernie M, Aptos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They kept you well informed of all our activities unbelievable staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Hemanth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Dec 2024

10/10 Excellent

Tami

Stayed 2 nights in Jan 2025

10/10 Excellent

ANNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was amazing. Highly recommend!
Stayed 3 nights in Dec 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining options and lines to the restaurants to be improved.
Stayed 6 nights in Dec 2024

8/10 Good

PASCAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. My room view was amazing. Aside from having 7 restaurants, nightly entertainment, spa, gardens, beach, wildlife, in the end my most memorable moments came through interactions with resort staff. Everyone we encountered always had a smile, was respectful and helpful. The restaurant staff was wonderdul. I want to especially thank and recognize the fine gentlemen at preferred breakfast at Portofino. They are Rene, Javier, and Edgar. Their excellent service and kindness left an impression. In the café I would like to thank and recognize Luis and Jessica for their latte skills and warm welcoming smiles. Last but not least, our highly skilled resort photographer Tania. She captured such timeless and priceless moments for us. My wife and I would like to thank you all for making our stay at Dreams Tulum a real life dream. We hope to see you all again soon. Blessings.
Stayed 6 nights in Dec 2024

6/10 Okay

Ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent assistance on any topic. Staff made our stay so easy and fun. Pool area could use another lunch options
Stayed 10 nights in Oct 2024