Dreams Tulum Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Exterior
Preferred Club Junior Suite Ocean Front Double | Down comforters, in-room safe, individually decorated
Outdoor wedding area
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • All inclusive

Explore the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Tulum National Park
    ‪19 min walk‬
  • Xel-Há Park
    ‪8 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

Preferred Club Hacienda Presidencial Suite

  • 1948 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Deluxe Swimout Adult Garden Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Junior Garden View King

  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View King

  • 451 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Garden View King

  • 547 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Garden View Double

  • 547 sq ft
  • Sleeps 4
  • 2 Double Beds

Hacienda Preferred Club Suite

  • 623 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room Double

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Garden View Double

  • 547 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Adult Garden View Double

  • 451 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Deluxe Swimout Adult Garden King

  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 547 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Garden View King

  • 547 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

  • 547 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Deluxe Swimout Garden Double

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View King

  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • 547 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Honeymoon Suite Ocean Front King

  • 627 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite, Garden View (Deluxe)

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Deluxe Swimout Garden King

  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

  • 547 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Garden View Double

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Adult Garden View King

  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

Room of the House Offer

  • 451 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Dreams Tulum Resort & Spa - All Inclusive

4.5-star Tulum property close to Tulum National Park
Catch some rays on Dreams Tulum Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site.

Dreams Tulum Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Stereo
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (5,460 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 100 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Disliked: Staff & service, property conditions & facilities
They claim to have sound proof rooms. I was in a little corner of main building at hotel with one other room, and a maid supply closet. From 7AM on every morning it was non stop noise due to maids in and out and a half inch opening around the door way that was big enough to look through without opening the door. I asked 4 different maids to keep carts outside of building and try not to make any noise banging walls carts etc. none of them understood English. Also the food was terrible at the restaurants that were actually open. I’d like a refund for my stay as it was a terrible experience overall.
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice meet n greet upon arrival. Then the hard sell for Hilton time share. We did not appreciate that before the hotel and shuttle. Also, we feel that once we didn’t agree to meet about the whole timeshare program, we were short changed on service. ( I.e. Beds were not made up and replaced ) the grounds and the restaurants were beautiful if you enjoy staying in one location and doing a limited amount of activities. We found more fun on the catamaran for the sunset cruise.
Stayed 4 nights in Apr 2025

4/10 Poor

Olga

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We recently stayed at Dreams Tulum Resort, and while there were some positive aspects, our overall experience was mixed. The views were absolutely stunning—the moment we arrived, we were greeted with breathtaking scenery that set the stage for a beautiful stay. Unfortunately, the positive vibe quickly started to fade. From the moment we stepped in, we were bombarded with tons of information about services and upgrades. It felt overwhelming, especially when we just wanted to unwind and enjoy our time. The constant pressure to buy things or book extra services really took away from the relaxing atmosphere we had hoped for. While the staff was friendly and helpful, that didn't quite make up for the overall stress of the constant upselling. Additionally, the food was quite disappointing. It didn't live up to the quality we had expected, and we struggled to find meals that were enjoyable. Overall, the views were the highlight of our trip, but the lack of relaxation and the constant sales pressure made it hard to fully enjoy our stay. Not quite the dream vacation we were hoping for.
Stayed 3 nights in Apr 2025

8/10 Good

Anita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tulum is amazing. I just don’t think we are all inclusive people. Sal at the preferred beach was AMAZING. The kids club was awesome too. We had a room the first night that was just too loud but the hotel was able to move us once some folks checked out.
Stayed 6 nights in Apr 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice everyone was friendly. I would stay again
Stayed 5 nights in Apr 2025

10/10 Excellent

Romina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and could see how hard everyone works to make the stay enjoyable. Breakfast buffet was fantastic and water was great. My only comment would be for the hotel offer free shuttle to and from the airport as it can be very expensive. The resort is already all inclusive so that should be included as well given how much it costs to travel.
Stayed 5 nights in Apr 2025

6/10 Okay

Carl

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not quick to give things all inclusive but quick to take a payment for an extra
Stayed 10 nights in Apr 2025

10/10 Excellent

Maricela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the beach access, the exterior is well maintained
Stayed 5 nights in Mar 2025

10/10 Excellent

Bhavna B

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and customer service! Great place to stay and restaurants are very nice!
Stayed 4 nights in Apr 2025

8/10 Good

Regine

Stayed 4 nights in Apr 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro Apolinar Cedillo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone was super nice a helpful. Amazing service. Alma was at the Japanese restaurant was amazing. The lobby people were great! Jesus always super attentive with our drinks or whatever we needed.
Stayed 7 nights in Mar 2025

4/10 Poor

Aya El

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Francisco A

Liked: Cleanliness, staff & service, property conditions & facilities
Def return
Stayed 4 nights in Feb 2025

6/10 Okay

Kimberly

Traveled with group
Liked: Cleanliness, staff & service
The overall hotel was pleasant was just missing a few things like more food options, better nightlife. Staff was very friendly and helpful. My room had an odor!
Stayed 6 nights in Mar 2025

6/10 Okay

Axel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The food was not that good, even for an all-inclusive.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lizbeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was more than what was expected! Every staff we met were warm and friendly. Will definitely come back!!!! ☺️
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time, lots of seaweed but I am learning when the best months to go are. Room service was great! The food was really good! Nothing to really complain about. Thank you Dreams!
Stayed 3 nights in Mar 2025

10/10 Excellent

cynthia clarice, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but furniture is dated.. The bathroom had plenty of towels which I loved.
Stayed 6 nights in Mar 2025

8/10 Good

Ingrid, Maybrook

Stayed 4 nights in Mar 2025

2/10 Terrible

Liza Monette

Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent and all staff were helpful and friendly!
Stayed 7 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly Staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing
Stayed 7 nights in Mar 2025

6/10 Okay

LISA

Traveled with family
It’s an ok property. We have definitely stayed at nicer places, but overall it was ok
Stayed 4 nights in Feb 2025