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Elements Tulum Boutique Hotel

4.0 star property

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Photo gallery for Elements Tulum Boutique Hotel

Outdoor pool, sun loungers
Interior entrance
Lobby sitting area
Grand Room, Balcony | Premium bedding, down comforters, pillowtop beds, minibar
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Laundry
$53
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
Calle Sol Oriente entre Avenida Coba, y Calle Escorpion, Centro, Tulum, QROO, 77780
  • Tulum National Park
    ‪4 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

View all photos for Grand Room, Poolside

Grand Room, Poolside | Premium bedding, down comforters, pillowtop beds, minibar

Grand Room, Poolside

9.6 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Balcony

Grand Room, Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Grand Room, Balcony

8.6 out of 10
Excellent
(18 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

9.2 out of 10
Wonderful
(17 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Elements Tulum Boutique Hotel

4-star hotel in Tulum City Center
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Elements Tulum Boutique Hotel offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and spa services. Complimentary self parking is available on site.

Elements Tulum Boutique Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Elements Tulum Boutique Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 230 for adults and MXN 230 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2016
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 230 for adults and MXN 230 for children
  • Airport shuttle fee: MXN 120 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Elements Boutique Hotel
Elements Tulum Boutique
Elements Tulum Hotel Tulum
Elements Tulum Boutique Hotel Hotel
Elements Tulum Boutique Hotel Tulum
Elements Tulum Boutique Hotel Hotel Tulum

Elements Tulum Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 894 reviews
Rating 8 - Good. 213 out of 894 reviews
Rating 6 - Okay. 58 out of 894 reviews
Rating 4 - Poor. 15 out of 894 reviews
Rating 2 - Terrible. 23 out of 894 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Garland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, however, Tulum is not a place that I would recommend for vacation. Overall, the town was sub-par compared to PV, Cobo, Cancun or Cozumel. It was dirty and not as many options for restaurants. Also, I found the culture as not as welcoming as other Mexican locations. Also, the airport is new—but 45 minutes away. I would encourage anyone considering Tulum to do their research beforehand. We wished we had chosen another destination and regret the decision to vacation there.
Stayed 4 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet courtyard with a pool surrounded by lush tropical plants
Stayed 5 nights in Apr 2025

2/10 Terrible

chevyonne

Disliked: Cleanliness, staff & service, property conditions & facilities
No Wi-Fi in the room password in room shower head rested..
Stayed 1 night in Apr 2025

10/10 Excellent

Estelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel! Quiet area and hotel but close to lots of restaurants and bars. We hired bikes from the hotel twice to cycle to Tulum beach. We would strongly recommend this hotel!
Stayed 5 nights in Apr 2025

10/10 Excellent

Johnny

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean always friendly
Stayed 1 night in Apr 2025

6/10 Okay

María

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay at Tulum
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zarak

Stayed 1 night in Apr 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service
First, staff was welcoming & friendly. The website/details have to be updated. There was no breakfast/restaurant on site, no personal amenities (soaps/shampoos) or bathrobes as mentioned on the website. All towels should be replaced as old & worn especially when there is a card in the room detailing replacement costs for certain items that are old or not in the room.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sicong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It’s clean, and has good common element. The room is spacious and the staff are helpful. I love this hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Nicole, Westbank

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had no running water or electricity. We had to pour buckets of water in toilet to flush it. No compensation offered
Stayed 1 night in Apr 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great.
Stayed 1 night in Apr 2025

8/10 Good

Cheryl, Bend

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a great experience with our day pass at the Cenote pool. When leaving, we ordered a tequila shot from the bar. We asked for Don Julio 70 and it clearly was not. I know tequila well, especially that brand and they clearly filled the bottle with cheap blanco. 20.00 per shot for garbage tequila, no bueno! 😡
Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the extra money for the rooms next to the pool. A very comfortable stay, very relaxing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marlene

Disliked: Property conditions & facilities
great
Stayed 1 night in Mar 2025

10/10 Excellent

Mirella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elements is located very close to everything you need. You can walk to the centre of Tulum, restaurants, 15 minutes to the beach via bike, shopping and tours are all very convenient. The staff was wonderful and accommodating, informative and helpful. Great experience.
Stayed 27 nights in Mar 2025

10/10 Excellent

Tonina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay at Elements!

Super nice cute hotel. Very clean, great service. Highly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamutswa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Alphonso who was at the reception was very helpful. Place was clean, great AC and convenient location
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in downtown Tulum

Front desk staff are amazing. Interiors are good
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Melissa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
$64 for a poolside room on a Sunday nite in March. You get what you pay for. We were just in Tulum for 2 nites & thank goodness we’d spent the 1st nite @ a pricey hotel in South Tulum that was on the beach. The front desk staff was very nice, especially Alfonse. The room was dusty in very visible places, there’s no down comforters as advertised & the whole place is in need of an update. The pool is cute & the aircon worked very well. It’s overall quite worn & don’t let the pics fool you. There’s free parking - 3 spaces on each side of the building or you can park on the street. There’s a big grocery store/ Walmart like establishment within easy walking distance & good restaurants in walking distance. But if you want tk be impressed, stay in South Tulum in a beachfront hotel. The Alaya there was great!!! This Elements, basic & not so great.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy!

Really nice staff! The place is nice and clean. I would recommend it.
Stayed 3 nights in Mar 2025