Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a garden and a terrace. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.
Encantada Tulum is a smoke-free property.
Encantada Tulum offers 8 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Encantada Restaurant - Overlooking the ocean and garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).
NÜ Tulum - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
A private beach and complimentary bicycles are featured at the resort.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Check-in time starts at 3:00 PM
Check-in time ends at 8:00 AM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Cashless payment methods are available for all transactions. Property does not require health documentation at check-in Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Staff temperature checks are conducted regularly Temperature checks are available to guests Masks are not compulsory at the property Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Reservation is not required for facilities onsite Property confirms they are implementing guest safety measures Contactless check-out is available Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Mobile key entry is not available Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) No shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Staffed front desk Social distancing measures are in place Events/parties not allowed Contactless check-in is available No rollaway/extra beds available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) No cribs (infant beds) available Onsite COVID-19 testing (Antigen) is available LGBTQ friendly No elevators Property confirms they are implementing enhanced cleaning measures Service animals not allowed Reservations are required for onsite COVID-19 testing Individually-wrapped food options are not available Debit cards No gap period between guest stays
Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 12 years old and younger are not permitted at this property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).