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Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beach Front Lower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beach Front Upper

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a garden and a terrace. Complimentary self parking is available on site.

Encantada Tulum is a smoke-free property.

  • Daily
  • Coffee/tea in common areas
  • Water dispenser
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Beach umbrellas
  • Free breakfast
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Beach sun loungers
  • Nature reserve
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • On private beach
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Bicycle parking available
  • Free continental breakfast
  • Number of restaurants - 2
  • Concierge services
  • Snack bar/deli
  • Beach towels
  • Total number of rooms - 8
  • Number of floors - 2
  • Number of buildings/towers - 4
  • Garden
  • Multilingual staff
  • Outdoor furniture

Room Amenities

Encantada Tulum offers 8 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Free bottled water
  • Shower only
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Furnished balcony
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Fan
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Hardwood flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Encantada Restaurant - Overlooking the ocean and garden, this restaurant specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).

NÜ Tulum - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Nearby Activities

A private beach and complimentary bicycles are featured at the resort.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Cave exploring/spelunking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 6:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.

Property does not require health documentation at check-in

Cashless transactions are available

Contactless check-out is available

Mobile key entry is not available

Staffed front desk

Events/parties not allowed

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Onsite COVID-19 testing (Antigen) is available

LGBTQ friendly

No elevators

Service animals not allowed

Debit cards

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger are not permitted at this property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Encantada Tulum Hotel
  • Encantada Hotel
  • Encantada Tulum Resort
  • Encantada Tulum Tulum
  • Encantada Tulum Resort
  • Encantada Tulum Resort Tulum

Hotel Reviews

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