See all properties

Collection O Faisano Boutique Luxury Hotel, Tulum Beach

3.0 star property

Choose dates to view prices

Photo gallery for Collection O Faisano Boutique Luxury Hotel, Tulum Beach

Restaurant
Front of property
Deluxe Suite room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Deluxe Suite room | Premium bedding, minibar, desk, iron/ironing board
Deluxe Suite room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $35
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Deluxe Suite room

Deluxe Suite room | Premium bedding, minibar, desk, iron/ironing board

Deluxe Suite room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior

Superior | Premium bedding, minibar, desk, iron/ironing board

Superior

8.0 out of 10
Very good
(1 review)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe with Jacuzzi

Deluxe with Jacuzzi | Premium bedding, minibar, desk, iron/ironing board

Deluxe with Jacuzzi

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Two Beds

Standard Two Beds | Premium bedding, minibar, desk, iron/ironing board

Standard Two Beds

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Two beds

Premium bedding, minibar, desk, iron/ironing board

Deluxe Two beds

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Reception
Otonomus Tulum
Tulum
  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, 265 reviews
Otonomus Tulum

About this property

Collection O Faisano Boutique Luxury Hotel, Tulum Beach

3-star Tulum hotel, connected to a shopping center in Zama
This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers 24 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and first-run movies. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach features 2 outdoor swimming pools and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, spa services, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Collection O Faisano Boutique Luxury Hotel, Tulum Beach is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 30
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Local artist showcase
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run movies

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Hosted evening meal: USD 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A car is required for transportation to and from this property

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Collection O Faisano Boutique Luxury Hotel, Tulum Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 146 reviews
Rating 8 - Good. 25 out of 146 reviews
Rating 6 - Okay. 15 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 9 out of 146 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

zayd

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. It's a location tucked away from the bustle and very quiet. Within 10 minutes to Tulum Beach by car or motor bike. Breakfast is simple but filling. I'd stay here, again. It's a newer development area.
Stayed 11 nights in Feb 2026

2/10 Terrible

Francesca

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible stay. The front desk service absolutely not acceptable. Employees should be know how to speak to customers and be respectful. Truly unacceptable
Stayed 1 night in Feb 2026

6/10 Okay

hilda s, brooklyn

Traveled with family and small children
Liked: Amenities
Good hotel with potential to do much better. Loved my room with 2 beds, AC was working great, tv was working. A little bit noisy out of the room but ok. Staff was attentive during the day. The breakfast is the same but good. I would stay here again.
Stayed 3 nights in Feb 2026

6/10 Okay

Arlet

Liked: Cleanliness
Staff needs improvement.
Stayed 3 nights in Feb 2026

8/10 Good

Mehdi, Agoura Hills

Liked: Cleanliness, amenities, property conditions & facilities
Large Room and Shower. Comfy Bed with plenty Of Pillows. AC worked great. Check In was easy. John, the manager always smiled and was uber Friendly and helpful as were the rest of the staff. The grounds were well kept and quiet. Only draw back was and Always is in Mexico WIFI. If all of Mexico gets this right, it will be blissful.
Stayed 9 nights in Jan 2026

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was beautiful, peaceful, clean, and the staff was friendly. My only complaint would be a discrepancy between what is displayed on Hotels.com and what the hotel stated about free breakfast. Could be an error on hotels.com, or the hotel not honoring what was advertising, but it's hard to know for sure. Either way, it should be more clear. I'd like to give more than 4 stars, but less than 5; however, that option is not available.
Stayed 1 night in Feb 2026

2/10 Terrible

Sonia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked a superior room which was 635 sqft. We got a tiny 200 sqft and when we inquired they blamed expedia and said too bad.. contact expedia. Also, it was noisy and staff didn’t care
Stayed 2 nights in Feb 2026

2/10 Terrible

Quanisha

Traveled with partner
Disliked: Property conditions & facilities
DO NOT STAY HERE !!
Stayed 5 nights in Jan 2026

8/10 Good

Omar

Stayed 6 nights in Dec 2025

8/10 Good

Yarilis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faisano is a small cute hotel, great staff and service, perfect to relax. Safe area with restaurants, convenient stores, bike rental and spa within walking distance. There’s room for improvement in some areas tho. The open shower is cute but not convenient, the whole room gets wet every time you shower making the room smell musty. The door frame in our room had a big gap letting in sounds and ants. But it’s a cute place with great people that will help you with everything you need and make you feel home so I would recommend it.
Stayed 5 nights in Dec 2025

6/10 Okay

GANDHARV

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
its a ok property , but they could do wonder with it
Stayed 4 nights in Dec 2025

4/10 Poor

Shakiem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited options
Stayed 4 nights in Dec 2025

10/10 Excellent

Juancarlos

Stayed 1 night in Dec 2025

10/10 Excellent

Juancarlos

Stayed 1 night in Dec 2025

10/10 Excellent

Karim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip.
Stayed 1 night in Dec 2025

10/10 Excellent

Christianne, Merida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Stayed 1 night in Dec 2025

10/10 Excellent

Branine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025

10/10 Excellent

Wee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Stayed 1 night in Dec 2025

10/10 Excellent

Pratiksha

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Stayed 1 night in Nov 2025

10/10 Excellent

alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, very helpful. Beautiful outside space and pool
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredibly helpful, nice hotel especially given the price, with amazing breakfast. In a newer area which is much closer to beach. Will definitely be returning.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jade

Stayed 2 nights in Nov 2025

10/10 Excellent

Hermela Matios

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came as a group and had a really nice stay. Everything was clean and nice environment. It’s very cheap and safe. The staff were very kind and friendly, even the people that stayed there. I would 100% book here again for a trip back to tulum. The view waking up to the pool was wonderful. Couldn’t recommend this place enough!! I have never left a review but this place was really nice
Stayed 6 nights in Aug 2025