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Collection O Faisano Boutique Luxury Hotel, Tulum Beach

3.5 star property

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Photo gallery for Collection O Faisano Boutique Luxury Hotel, Tulum Beach

2 outdoor pools, sun loungers
Deluxe Suite room | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Room service
$50
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Place, Jaguar Park
    ‪5 min drive‬
  • Place, Hospital de Tulum
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Deluxe Suite room

Deluxe Suite room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite room

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

Superior | 1 bedroom, premium bedding, minibar, in-room safe

Superior

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe with Jacuzzi

Deluxe with Jacuzzi | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe with Jacuzzi

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Beds

Standard Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Two Beds

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Two beds

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium

1 bedroom, premium bedding, minibar, in-room safe

Suite Premium

  • 4628 sq ft
  • Sleeps 2

View all photos for Suite Luxury

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury

  • 2421 sq ft
  • Sleeps 2

View all photos for Suite Luxury

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury

  • 2421 sq ft
  • Sleeps 4

View all photos for Suite Luxury

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury

  • 3229 sq ft
  • Sleeps 2

View all photos for Room Standard

Bathroom | Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Room Standard

  • 2798 sq ft
  • Sleeps 4

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About this property

Collection O Faisano Boutique Luxury Hotel, Tulum Beach

3.5-star Tulum hotel, connected to a shopping center in Zama
This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach features 2 outdoor swimming pools and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, spa services, and multilingual staff. Onsite uncovered self parking is complimentary.

Collection O Faisano Boutique Luxury Hotel, Tulum Beach is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 30
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Local artist showcase
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Hosted evening meal: USD 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A car is required for transportation to and from this property

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Reviews

Collection O Faisano Boutique Luxury Hotel, Tulum Beach Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 45 out of 67 reviews
Rating 8 - Good. 15 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

Reviews

8/10 Good

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small private pool in my room which was great
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver! Highly recommend.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dena

Place sucked and we were overcharged in cash when we left . I
Stayed 5 nights in Jul 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ROSA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 7 nights in Jun 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a safe and quiet neighborhood. The breakfast was good. The staff was friendly and helpful. The room was very clean and has everything you need in it. Would definitely stay a next time if I happen to visit Tulum.
Stayed 4 nights in Apr 2025

8/10 Good

Mohammad

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok hotel. Will not recommend to families with small children.
Stayed 1 night in Apr 2025

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. Everything was very clean, and the staff was super friendly and attentive to every detail. They also have connections with transportation services, which was very convenient. Breakfast is by menu and really tasty. The hotel is quiet, and the area feels like a true getaway zone. I would definitely come back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ross

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience at the this hotel. The staff were amazing and went the extra mile to help us out, they even fixed a curling iron. We will be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Lovninder

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Newer hotel set deep into a neighborhood. Grounds were kept very clean. Free breakfast on sitr. Chilaquiles were amazing. No security(locks/keycards) to enter the hotel. Accessible to anyone who walks in the front. Room had a terrible smell of mildew. Extremely large gaps in the foor allowing bugs in. Private pool on our patio was very small (4ftx4ft). Didn't use due to the plants the were covering half of the pool and bare wires sticking out of the wall next to the pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hôtel! Staff very helpful and friendly! The hotel was perfect for a quiet time! If you’re looking for party or night life this isn’t the place or the area to go.
Stayed 6 nights in Aug 2024

8/10 Good

Arto, Charlotte

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was amazing with the exception of the bathroom not having AC!! The back wall was open so there was a lot of mosquitos and we would have to spray bug repellent so we could use it and not get bit up. The only day we decided to have use the free breakfast.. All we wanted was the coffee and juice and when I asked the guy if I could have another cup of watermelon juice, even though we didn't eat anything. He told me I couldn't, that it was one per customer. Then when he saw I made a face. He decided I could have one, but would charge me. Which I don't mind. But tell me that first instead of saying no. or consider I didn't get a meal and just give me another cup.
Stayed 4 nights in Aug 2024

6/10 Okay

Roberto

Disliked: Cleanliness

Be aware when you pay!

They tax me a different amount of money in comparasion of HOTELS.com prices...
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice contemporary warm spa with spectacular pool!
Stayed 1 night in Aug 2023

10/10 Excellent

DIego

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos son más pequeños de lo que esperaba, pero es un lugar muy bokito
Stayed 1 night in Aug 2023