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Hotel Arco Iris Tulum

3.0 star property

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Photo gallery for Hotel Arco Iris Tulum

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
1 bedroom, in-room safe, individually decorated, individually furnished
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Balcony
Sport court

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Tulum entre calle Jupiter y Acuario, Tulum, QROO, 77760
  • Hospital de Tulum
    ‪1 min walk‬
  • Dos Aguas Park
    ‪5 min walk‬
  • Temple of Doom
    ‪4 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Balcony, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Studio, 1 King Bed, Kitchen

Exclusive Studio, 1 King Bed, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Exclusive Studio, 1 King Bed, Kitchen

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Kitchen

Superior Apartment, Multiple Beds, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Apartment, Multiple Beds, Kitchen

  • 743 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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Property entrance

La Tulumeña

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.5 out of 5, Wonderful, (109)
The price is $60
per night
$75 total
includes taxes & fees
Mar 8 - Mar 9
La Tulumeña

About this property

Hotel Arco Iris Tulum

3-star hotel in Tulum City Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and concierge services are onsite.
Hotel Arco Iris Tulum offers 18 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Hotel Arco Iris Tulum features an outdoor pool and a fitness center. This Tulum hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Hotel Arco Iris Tulum is a smoke-free property.

Hotel Arco Iris Tulum has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.69 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 8315

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Arco Iris Tulum Hotel
Hotel Arco Iris Tulum Tulum
Hotel Arco Iris Tulum Hotel Tulum

Hotel Arco Iris Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 61 reviews
Rating 8 - Good. 21 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Traveled with partner
Disliked: Staff & service
Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!
Stayed 4 nights in Nov 2022

10/10 Excellent

Emma

Stayed 8 nights in Jun 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un excelente hotel super limpio con un personal excelente y una piscina increíble. Una sala de pesas en la parte superior derecha en el centro de Tulum. Sin duda me alojaría aquí de nuevo.
Stayed 1 night in May 2022

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the rooms were really clean. Close by to restaurants, felt safe because there was always an attendant.
Stayed 3 nights in May 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
It has a great location, fridge in room, ac that you can control, rooftop pool and I had a balcony for my 5-night stay. The only drawback was the lack of hot water which was not a big deal because of the heat.
Stayed 5 nights in Mar 2022

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Super friendly staff
Stayed 4 nights in Dec 2021

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grear price / performance ratio
My stay was great, clean, comfy location, just about 5 mins walking to ADO bus station. All central restaurants and shops in very convenient distance, the only pain was to reach to the beach during night time for party - costs around 600 pesos in taxi one way. Good rooftop terrace - maybe highest point around - so you could watch all the traffic from your safe distance and have a nice swim in the rooftop pool. Maybe the room was too clean! Naftaline tablets from the toilet too strong smelling :). Cleaning ladies really wanted to clean my room daily so that I have the best experience. I loved the staff!!! Especially Fernando (please speak to him, this guys really knows!) and Maggie.
Stayed 3 nights in Nov 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time staying at the Arco Iris. We came to Tulum on the bus, and the hotel was only a block or so away. We were right on the main strip with plenty of access to restaurants and shopping. Even with that location, however, it was quiet in the room. The room was very small and efficient, but it had everything we needed. The shower was amazing. My son really enjoyed the rooftop pool also! Easy to rent a bike and ride to the ruins or the beach, and the Colectivos parked just outside the hotel. We would highly recommend staying here.
Stayed 2 nights in Aug 2021

8/10 Good

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service Okay Hotel Bring Your Own Soap
The staff were very welcoming and friendly. The pool and lounge chairs at the roof top were awesome. The location is centrally located without need of a car if you are doing many of the tours around the area or on street parking if you have a car. The place was clean but very basic. The rooms you get what you paid for, so I can't complain. Very basic college dorm rooms with no TV, shampoo or soap so make sure you bring your own.
Stayed 1 night in Aug 2021

6/10 Okay

jennifer

Traveled with family
Liked: Cleanliness
Basic, bed hard, no washcloths or toiletries, pool small, gym basic.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
It was a nice clean spot with a cool pool and gym on the roof. The staff was friendly. The hotel was pretty quiet when we stayed luckily, but we definitely could hear everything through the walls. It also would have been cool if they had bikes for rent, included breakfast, and if the safe had worked. But overall it was a great spot for the money, we felt very safe and comfortable there. We liked it so much we extended our stay.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2021

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I'm neutral about the place
Construction noise starts pretty early and no hot water for the stay were the negative points. Location is good with bars and restaurants nearby.
Stayed 4 nights in Feb 2021

8/10 Good

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay in centre of downtown for a good price. And I parked right next to the hotel just on their side street
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite room at a very good price. Very friendly and helpful owners and staff. Nice breakfast room / restaurant. Thoroughly recommended.
Stayed 3 nights in Feb 2020

10/10 Excellent

Deneen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Tulum Day
The hotel for us was in a great location close to the bus station, and all other conveniences imaginable. The roof top pool was also excellent after sun bathing, biking and walking a nice way to cool down. The morning breakfast was a nice easy start to the day. The staff all polite and helpful and happy surely the beginning of a positive day.
Stayed 3 nights in Feb 2020

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice night in Tulum!
Very comfy room with adequate kitchen (which I didn’t need), nice bed, not too hard or too soft. Front desk was very safety conscious about no visitors in the room and that made me feel very safe. The only glitch was I was not offered the breakfast that was to have been included! The club next door music could be heard faintly but did not go late! At the end of the main Avenida so very convenient to restaurants, stores, shopping etc. Good AC and Wifi!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😊STAY HERE-IT IS EXCELLENTE IN EVERY WAY!!!😊
Stayed 3 nights--everything was excellente!!! Got to stay in 3 different rooms--king bed was the best cuz it had a balcony with chairs table, and hammock & could watch the people in town. Staff was friendly & very accommodating!! Jason, Laidi, & Javier were all GREAT!!! Owners were very nice, too!! Breakfast & pool was very good! Pool was such a wonderful bonus!! Location was great--200 meters south to bus station & shuttles right in front. Close to many good restaurants & mini- marts!! Would highly recommend!! Already tried to book again, was already booked!! So sad that we can' t stay again!! Thanks to you all for a wonderful time!!😊😊
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, staff friendly and helpful. Hotel was very clean. Lovely large rooftop area and pool was refreshing and clean. Wifi was excellent. Only complaint was the lack of hot water, was a gamble- but overall a great hotel experience and would return
Stayed 7 nights in Dec 2019

10/10 Excellent

Giaole, Tulsa oklahoma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good friendly staffs.very close to everything and very safety.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jaime, Calgary, Alberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, nice rooftop patio and pool, and great rates!
Stayed 10 nights in Nov 2019