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Hotel CARPE DIEM Tulum by Nah Hotels

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel CARPE DIEM Tulum by Nah Hotels

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Sundeck
Studio | Premium bedding, down comforters, in-room safe, blackout drapes
Lobby sitting area
Loft | Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Av. Tulum Oriente Mz07 Lt19 Tulum Centro, Entre Geminis Sur y Libra Sur, Tulum, QROO, 77760
  • Dos Aguas Park
    8 min walk
  • Hospital de Tulum
    13 min walk
  • Tulum National Park
    2 min drive
  • Tulum, Quintana Roo (TUY)
    41 min drive

Room options

View all photos for Studio

Studio | Premium bedding, down comforters, in-room safe, blackout drapes

Studio

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft

Loft | Premium bedding, down comforters, in-room safe, blackout drapes

Loft

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Loft

Premium bedding, down comforters, in-room safe, blackout drapes

Family Loft

  • 861 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

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About this property

Hotel CARPE DIEM Tulum by Nah Hotels

3-star hotel in Tulum City Center
This smoke-free hotel features an outdoor pool, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include barbecue grills.
Hotel CARPE DIEM Tulum by Nah Hotels offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 48-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel CARPE DIEM Tulum by Nah Hotels features an outdoor pool, a rooftop terrace, and barbecue grills. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.

Hotel CARPE DIEM Tulum by Nah Hotels is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 120 per stay)

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2020
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 120 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number EEC170518JC8

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Carpe Diem Tulum By Nah Hotels
Hotel CARPE DIEM Tulum by Nah Hotels Hotel
Hotel CARPE DIEM Tulum by Nah Hotels Tulum
Hotel CARPE DIEM Tulum by Nah Hotels Hotel Tulum

Hotel CARPE DIEM Tulum by Nah Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 92 reviews" "
Rating 8 - Good. 29 out of 92 reviews" "
Rating 6 - Okay. 8 out of 92 reviews" "
Rating 4 - Poor. 2 out of 92 reviews" "
Rating 2 - Terrible. 5 out of 92 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yuk Ching L

Stayed 2 nights in Jul 2024

8/10 Good

Yuk Ching L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
Stayed 1 night in Jul 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
Stayed 2 nights in Aug 2024

6/10 Okay

GILBERTO A

Liked: Cleanliness, staff & service, property conditions & facilities
Bien a secas
Les falta un buen anuncio del hotel sobre la calle. Falta de iluminación natural en la habitación. Lo mejor, la ubicación.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 8 nights in Jan 2024

8/10 Good

Barbara A

Traveled with group
Liked: Cleanliness
Disliked: Amenities
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
Stayed 4 nights in Sep 2023

2/10 Terrible

Christian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
Stayed 6 nights in Apr 2023

8/10 Good

Rogelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable. Close to a lot of restaurants down the street and minutes away from the beach. The location on Expedia is wrong, so I would contact the host before booking to get the actual address.

10/10 Excellent

Paul, WEWAHITCHKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST
Stayed 1 night in Feb 2023

10/10 Excellent

Paul, WEWAHITCHKA

Liked: Staff & service, amenities
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
Stayed 1 night in Feb 2023

10/10 Excellent

ALEJANDRA PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal es muy servicial y las instalaciones muy bonitas, el acceso es seguro y confiable, Carpe Diem es totalmente recomendado
Stayed 3 nights in Feb 2023

10/10 Excellent

Axel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is amazing option for a nice and easy stay. It’s location it’s amazing and the staff is always at your service. This is the 2nd time I visit and I will keep coming back for sure
Stayed 3 nights in Jan 2023

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nearly stores, bar’s, bike rental, we didn’t use the car !
Stayed 2 nights in Jan 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
Stayed 3 nights in Jan 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am

10/10 Excellent

Kinga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff . I got 2 reservation for my 3 night stay and she helped us out to stay at the same room at the loft for all 3 night . Absolutely recommended!
Stayed 1 night in Jan 2023

10/10 Excellent

abdulah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Large modern rooms, nice rooftop pool but with little shade. No other amenities to comment on, serviced condo rather than a full service. hotel
Stayed 6 nights in Nov 2022

8/10 Good

Adegboyega

Stayed 5 nights in Sep 2022

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and the location. It was excellent and quick to get around town and the front desk was very helpful
Stayed 3 nights in Sep 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable staff
Stayed 2 nights in Jul 2022

10/10 Excellent

Kunal

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff and hotel
Stayed 1 night in May 2022

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpe Diem 10 A Beautiful Loft
Carpe Diem Tulum is a 10/10! My neices and I stayed in the Family Loft..Beautiful..Full Kitchen, 2 pull out beds, and another big bed upstairs..and a really nice size shower in the bathroom upstairs. Karen will welcome you with open arms and is very accommodating. Great location..walking distance to all the restaurants..
Stayed 1 night in May 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe lovedddd it
Stayed 2 nights in Apr 2022

10/10 Excellent

Vakencia, Hawthorne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great stuff , very clean , and they help me with taxi services beautiful places
Stayed 4 nights in Mar 2022