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Hotel Mundo Maya Tulum

4.5 star property

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Photo gallery for Hotel Mundo Maya Tulum

4 outdoor pools, pool umbrellas, sun loungers
Snack bar
Snack bar
Spa
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping
$321
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
Cancun-Tulum Federal Highway, Km 221, Tulum Naval Air Station, Col. Tumben Kaa, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Tulum Mayan Ruins
    ‪7 min drive‬
  • Place, Playa Paraiso
    ‪22 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, Balcony, Garden View

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room, Balcony, Garden View

  • 344 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down comforters, in-room safe, desk

Presidential Suite

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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About this property

Hotel Mundo Maya Tulum

4.5-star Tulum hotel close to Tulum Mayan Ruins
This smoke-free hotel features 4 outdoor pools, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and spa services.
Hotel Mundo Maya Tulum offers 336 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Mundo Maya Tulum features 4 outdoor swimming pools and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in March 2025.

Hotel Mundo Maya Tulum is a smoke-free property.

Hotel Mundo Maya Tulum has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Billiards/pool table
  • Foosball table

Family friendly

  • 4 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (47 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - March 2025
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Gafsacomm Tulum Hotel
Hotel Gafsacomm Tulum Tulum
Hotel Gafsacomm Tulum Hotel Tulum

Reviews

Hotel Mundo Maya Tulum Reviews

9.0

Wonderful

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged for the same stay

Pre-Paid with Hotels.com but the hotel charged me twice by mistake. Concierge Christian Navakr did not respond to my request for a re-fund and did not provide a receipt. Make sure if you pre-pay that the frond desk do not charge you twice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vero

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente es muy amable en todo momento
Stayed 2 nights in Jul 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es bellisimo!!!!

El hotel esta increíble!, el olor en medio de la selva esta genial, perfecto para relajarte en medio de la naturaleza. El servicio de todo el personal del hotel es muy amable, te ayudan en dudas y demás durante la estadía. Me encanto las medidas que emplean para cuidar la flora y fauna. Referente al restaurante ofrece platillos típicos de la zona, es delicioso y no es caro. Ellos te llevan directo al museo del parque del jaguar ya que esta todo conectado. Recomiendo visitarlo ampliamente.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

MIGUEL ANGEL MORALES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Mar 2025