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Hotel Muaré Tulum Wellness and Spa

4.5 star property

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Photo gallery for Hotel Muaré Tulum Wellness and Spa

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers
Creator video
Outdoor banquet area
Luxury Triple Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle 7 Pte Mz 43 Lt 01, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Luna Hideaway

Luna Hideaway | Living area | Books, printers

Luna Hideaway

  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Muare Suite

Muare Suite | Living area | Books, printers

Muare Suite

  • Garden view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Selva Haven

Selva Haven | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Selva Haven

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

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About this property

Hotel Muaré Tulum Wellness and Spa

4.5-star hotel in La Veleta
An outdoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel Muaré Tulum Wellness and Spa offers 26 air-conditioned accommodations with private pools and private plunge pools. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include printers and laptop-compatible safes. Additionally, rooms include espresso makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and a health club are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with Turkish bath/hammam. There are hot springs open between 8:00 AM and 9:30 PM.
Some rates at Hotel Muaré Tulum Wellness and Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to hot springs, Hotel Muaré Tulum Wellness and Spa features an outdoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of coworking spaces and limo/town car service. This Art Deco hotel also offers a hot tub, a sauna, and spa services. For a surcharge, the property provides an area shuttle within 50 kilometers and an airport shuttle (available 24 hours). Onsite uncovered self parking is complimentary.

Hotel Muaré Tulum Wellness and Spa has designated areas for smoking.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Gaudea - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Muaré Tulum Wellness and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 800
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Gaudea

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Health club
  • Hot spring
  • Hot tub
  • Outdoor pool
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Yoga classes

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Hot spring
  • Hot springs open from 8:00 AM - 9:30 PM
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Area rugs in public areas
  • Gravel flooring in public areas
  • Low-height door lock
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible spa

More

  • 1 floor
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Fenced private pool

Food and drink

  • Champagne service
  • Chef service
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Printer
  • Recycling
  • Reusable coffee/tea filters
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 380
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 380

Special check-in instructions

This property offers transfers from the ferry terminal and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 10000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 120 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: MXN 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: MXN 380 (subject to availability)
  • Late check-out fee: MXN 380 (subject to availability)
  • Hosted evening meal: MXN 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Muaré Hotel
Hotel Muaré Tulum
Hotel Muare Tulum
Hotel Muaré Spa Tulum
Hotel Muaré Hotel Tulum

Hotel Muaré Tulum Wellness and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 119 out of 154 reviews
Rating 8 - Good. 18 out of 154 reviews
Rating 6 - Okay. 7 out of 154 reviews
Rating 4 - Poor. 4 out of 154 reviews
Rating 2 - Terrible. 6 out of 154 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing! Would absolutely recommend for a break in Tulum town
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Shanaya

Liked: Cleanliness, amenities, property conditions & facilities
Recommended for a couple's getaway. Not good for a girls trip.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Roads are super bad to get there but very nice hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so beautiful, great location, and wonderful staff!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a stunning place, so beautiful and peaceful
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Riqueidy

Liked: Cleanliness, staff & service, property conditions & facilities
Experience was amazing 10/10
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Nainshi

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay!! Loved everything.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Arun deep singh

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. Amazing staff. Had a great time
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect very gorgeous staff is amazing food yummy!
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Incredible resort!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Kritika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff and hospitality. However the roads in the neighborhood is very shabby, but overall worth it
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property away from the hustle and bustle. Service is top notch.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience from arrival to departure. The property is well maintained with a gorgeous natural landscape.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property , food was excellent , staff was amazing , very calm , stress free , Service is 5 star
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you looking for privacy and relaxation. This the hotel for you
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing hotels i have visited The food is great , recommend Octopus with mole The rooms are super chic and I had one of the best deep night sleep.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Beautiful time!!!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
It was an overall great experience
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Volodymyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a paradise on the earth.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Ross A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Paradise! Beautiful rooms and property.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Trista

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay! I planned a solo getaway to a serene paradise of tranquility. My room was nice and clean. The food was amazing and all of the staff was friendly and helpful.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
Stayed 2 nights in Oct 2024