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Panacea Condo Tulum

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Panacea Condo Tulum

Exterior
Reception
Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV
View from room
Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Gym
  • Pool
  • Air conditioning
  • Parking included
  • Outdoor Space

Explore the area

Map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
  • Hospital de Tulum
    3 min drive
  • Chenchos
    2 min walk
  • Tulum Bus Terminal
    3 min drive
  • Tulum, Quintana Roo (TUY)
    17 min drive

Room options

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Private Pool

Romantic Suite, 1 King Bed, Private Pool | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Romantic Suite, 1 King Bed, Private Pool

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Private kitchen

Junior Suite, Garden View

  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Pool | 2 outdoor pools, open 7:00 AM to 10:30 PM, sun loungers

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Shower, rainfall showerhead, free toiletries, towels

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Terrace/patio

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Living area | 50-inch Smart TV with cable channels, TV

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Panacea Condo Tulum

3.5-star aparthotel in La Veleta
This aparthotel features 2 outdoor pools, a fitness center, and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services, and tour/ticket assistance are onsite. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down comforter, and also available are a rainfall shower and a Smart TV.
Panacea Condo Tulum offers 23 air-conditioned accommodations with safes and complimentary toiletries. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Tulum aparthotel provides complimentary wireless Internet access.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Panacea Condo Tulum features 2 outdoor swimming pools, a fitness center, and a children's pool. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Tulum aparthotel also offers spa services, a terrace, and a vending machine. Onsite secured self parking is complimentary.

Panacea Condo Tulum has designated areas for smoking.

Languages

English, Italian, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 50-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace
  • Yard

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Yoga classes
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 23 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum

Panacea Condo Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 90 reviews" "
Rating 8 - Good. 14 out of 90 reviews" "
Rating 6 - Okay. 1 out of 90 reviews" "
Rating 4 - Poor. 2 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Harleen

Liked: Cleanliness, property conditions & facilities
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.

10/10 Excellent

Elia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Stayed 2 nights in Jul 2023

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Stayed 4 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Stayed 8 nights in May 2023

8/10 Good

Katherine

Liked: Cleanliness
Stayed 3 nights in Apr 2023

10/10 Excellent

rotem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
Stayed 5 nights in Mar 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!

8/10 Good

Gerald

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I didn’t like the road to the building
Stayed 7 nights in Jan 2023

10/10 Excellent

Sapnashri

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Vongpheth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Stayed 4 nights in Nov 2022

2/10 Terrible

Enrique

Stayed 4 nights in Jul 2022

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort
Perfect stay!
This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.
Stayed 5 nights in May 2022

10/10 Excellent

Jerrinika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
Stayed 2 nights in Feb 2022

10/10 Excellent

Derek Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and inviting. Very accomodating. It was in a nice location as well.
Stayed 7 nights in Nov 2021

10/10 Excellent

Sandrine

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine. A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.
Stayed 4 nights in Oct 2021

10/10 Excellent

Zakiyyah A., Middle River

Liked: Cleanliness, amenities, property conditions & facilities
First and for most I enjoyed my experience there we had a
Stayed 2 nights in Sep 2021

10/10 Excellent

Jose

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great, the staff was always friendly and willing to help, whether it was getting a taxi, coordinating a lab to come to the hotel for a COVID test, or simple I di about the área. I just didn’t know what the VIP part was and didn’t get offered or told about them, though overall that was fine I wasn’t expecting anything else with my stay.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Good sleep, friendly staff, modern large rooms
Very nice place, modern, large rooms with good ac, quiet. Pillows need to be softer. Water from faucet and shower comes out salty. No onsite restaurant. No room service from hotel but you can order delivery from good nearby restaurant. Location is quiet but far from everything. Friendly staff and owners. Very nice deep large pool.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Hotel Panacea is located in a very quiet neighborhood and area that's coming up; therefore, I enjoyed my stay very much. I felt safe and welcomed each time I left and came back to the hotel. I love the fact that each room, kitchen and living room in the apartment has it's own AC. I also appreciate every attention to detail of how clean the apartment is left and how good it smells once the cleaning crew is done. Every time I would come back to my apartment I would be surprised to a cute towel shape/folding. Those are the small things that make me feel appreciated and welcomed. The front desk staff was wonderful. Always willing to talk and share some insight. The young men helping in the garden and pool always were very kind and hard working. Overall my stay was wonderful and would love to come back. The pool is big enough to relax and swim in it.
Stayed 9 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff. Beautiful and relaxing environment.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved panacea. The room I stayed in was up to date and had an open concept with huge windows that let lots of sunlight in which is my favorite. I also enjoyed the staff Moses and Daniela who made accommodations for me and helped me book excursions
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Super Stay! Apartments are luxurious, large and well equipped, great pool and staff was super welcoming!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The romantic penthouse was the most unique thing in the building.
Stayed 7 nights in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
unsafe neighbourhood
Stayed 5 nights in May 2021