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Casa Maya Ocean Front with A/C

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casa Pocna jungle view suite A/C

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa Pocna Family Oceanview suite A/C

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casa Pocna Master plunge pool panoramic view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa Maya Partial Ocean View A/C

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa Pocna Jungle view with bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

HOTEL POCNA features a full-service spa. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a beach bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

HOTEL POCNA is a smoke-free property.

  • Daily
  • Number of bars/lounges - 2
  • Full-service spa
  • Number of beach bars - 1
  • 24-hour front desk
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Free full breakfast
  • Concierge services
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 22
  • Number of floors - 2
  • Garden

Room Amenities

HOTEL POCNA offers 22 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Balcony
  • Ceiling fan
  • Premium bedding
  • Room service
  • Iron/ironing board (on request)
  • Free bottled water
  • Shower only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper

Parking

Free self parking , Parking (limited spaces)

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. The spa is open daily.

  • Mud bath in spa
  • Deep tissue massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Massages

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 158 per stay

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Contactless check-out is not available

One child stays free

Mobile key entry is not available

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 11

Contactless check-in is not available

No cribs (infant beds) available

Cashless transactions are available

No elevators

Children stay free

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Cashless payment methods are available for all transactions.

Hotel Names

  • Hotel Poc Na Tulum
  • Poc Na Tulum
  • Poc Na
  • Hotel Poc Na
  • HOTEL POCNA Hotel
  • HOTEL POCNA Tulum
  • HOTEL POCNA Hotel Tulum

Hotel Reviews

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