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Moonshine Tulum Hotel

3.0 star property

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Photo gallery for Moonshine Tulum Hotel

Front of property - evening/night
Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi
Reception
Outdoor pool, open 8:30 AM to 11:00 PM, sun loungers
Outdoor pool, open 8:30 AM to 11:00 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle Polar Pte s/n, Mz 8, Lt. 15, Entre Escorpión Nte y Libra Nte Centro., Tulum, QROO, 77760
  • Dos Aguas Park
    ‪12 min walk‬
  • Hospital de Tulum
    ‪17 min walk‬
  • Tulum National Park
    ‪20 min walk‬
  • Tulum, Quintana Roo (TUY)
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Garden View

Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Quadruple Room, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Garden View

Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Balcony

Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Quadruple Room, Balcony

  • Sleeps 4
  • 2 Double Beds

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4.5 out of 5, Wonderful, (37)
The price is $48
per night
$61 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Moonshine Tulum Hotel

3-star hotel in Tulum City Center
An outdoor pool, a rooftop terrace, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Change of towels is available on request.
Moonshine Tulum Hotel offers 12 air-conditioned accommodations with shared/communal kitchens and hair dryers. Beds feature Tempur-Pedic mattresses. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Moonshine Tulum Hotel features an outdoor pool, a rooftop terrace, and barbecue grills. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Tulum hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Moonshine Tulum Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 7)
  • Airport shuttle fee per child: MXN 3000 (up to 18 years old)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 11:00 PM

Property is also known as

Hotel Sayab Tulum
Moonshine Tulum Hotel Hotel
Moonshine Tulum Hotel Tulum
Moonshine Tulum Hotel Hostel
Moonshine Tulum Hotel Hotel Tulum

Moonshine Tulum Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to like, plenty to to be unhappy with and about.
Stayed 2 nights in Oct 2024

6/10 Okay

Henry

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was professional, facilities/building were not in good condition.
Stayed 4 nights in Jul 2024

4/10 Poor

Madison

Traveled with partner
Our in room internet didn't work. An alarm started beeping every 5 seconds in the hallway by my room and no one turned it off. It was still beeping at our 12pm check out and you could hear it through out the property. I asked the front desk and he didn't know how to turn it off.
Stayed 1 night in Jul 2024

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty floors, bathrooms, towel had a hole, cover sheet was extremely thin. Pool very dirty. Tv did not work. Etc....
Stayed 1 night in Dec 2023

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot showers
Great place, but for the price it should have hot water! It has been a colder couple of days here and we were very disappointed not to be able to have a hot shower.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while you explore tulum. No fridge/mini bar in rooms but you can go to the store every day for only a few pesos..
Stayed 4 nights in Feb 2023

10/10 Excellent

Gabriel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice place. Great location. Walkable to everything. We brought our dog they welcome her dog friendly hotel. Definitely staying again! Very clean and nice.

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2022

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, buena limpieza, tiene varios malos reviews, pero de forma personal lo considero bastante bueno en relación calidad precio! Siento que a veces los huéspedes puede olvidar evaluarlo en cuanto a lo que pagan, y en este caso recibes mucho más de lo que pagas
Stayed 1 night in Nov 2024

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay estacionamiento
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia placentera.
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Philippe

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Très bel hôtel, très bon trouvé pour Tulum
Stayed 1 night in Feb 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Grande chambre très propre dans un hôtel moderne. Je reviendrai avec plaisir !
Stayed 3 nights in Dec 2022

8/10 Good

Aude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking gratis vlak voor het hotel. Grote kamer met voldoende ruimte voor bagage. Wij hadden een kamer op de hoek waarbij een zeer groot extra raam aanwezig was, waardoor het ‘s morgens heel vroeg licht was. In de omgeving veel bouwwerven wat zeer veel lawaai met zich meebrengt tot ver in de nacht & ‘s morgens om half zes opnieuw.
Stayed 3 nights in Nov 2022