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Sivana Tulum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sivana Tulum

Design Room, Sea View | Beach/ocean view
On the beach, white sand, sun loungers
Property entrance
Standard Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Design Room, Sea View | Beach/ocean view

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
km 9.5 Carr Tulum-Cancún, Tulum, Q.R., 77780
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    2 min drive
  • Playa Akun
    26 min drive
  • Tulum Intl. Airport (TQO)
    66 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Room, Sea View

Terrace/patio

Design Room, Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

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The price is $500
per night
$608 total
includes taxes & fees
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About this property

Sivana Tulum

3-star hotel in Zona Hotelera
When you stay at this beach hotel you can enjoy sun loungers and free beach club on site.
Sivana Tulum offers 13 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

Sivana Tulum is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Free beach club

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • On the beach

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sivana Tulum Hotel
Sivana Tulum Tulum
Hotel Sivana Tulum
Sivana Tulum Hotel Tulum

Sivana Tulum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 90 reviews" "
Rating 8 - Good. 18 out of 90 reviews" "
Rating 6 - Okay. 12 out of 90 reviews" "
Rating 4 - Poor. 6 out of 90 reviews" "
Rating 2 - Terrible. 12 out of 90 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid a Room with ac and i sure would think it has water , and has neither
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Falta de atencion al cliente
Llegamos a una habitacion y al regresar de cenar nos dijeron que siempre esa no era y nos tuvimos que mover, no era una buena fecha pero el agua olía feo, la luz se iba a cada rato.
Stayed 1 night in Jul 2024

8/10 Good

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated our baby moon at Sivana. Staff were very kind and sweet and we enjoyed seeing the dog & cats daily. This hotel is more rustic than others nearby. Water turned off one day for a few hours, AC is low and available only at night, and our room frequently got bugs. However, we are in the jungle and we appreciated how quiet and peaceful it was. We also love when breakfast is included.
Stayed 6 nights in Apr 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

8/10 Good

Reyes, Brooklyn

Stayed 3 nights in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Oasis:) Awesome staff, quiet , priced right
Stayed 1 night in Dec 2023

10/10 Excellent

Katarzyna

Stayed 2 nights in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Fadul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like at home very friendly and caring staff
Stayed 2 nights in Jul 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smell like mold !! Staff is rude ! And they will not refund u no matter what! Owner is aggressive and unprofessional ! Not recommened ! Better to camp on the beach
Stayed 3 nights in May 2023

10/10 Excellent

Jose luis Peralta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camila was such helpful person very attentive she was amazing .
Stayed 4 nights in Mar 2023

8/10 Good

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to famous “Matcha Mama” and “Follow the Dream” sign…breakfast was include which is a huge help to your pocket considering how expensive is Tulum. Special thank you to Camila at the front desk, she was always helpful and gave us great tips and recommendations as this was our first time in Tulum
Stayed 2 nights in Mar 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Charming Thatched Roof Cabins
Positives: We loved the grounds. There were palm and banana trees, hibiscus, bougainvillea and other tropical foliage that attracted birds. Our thatched roof room was fantastic. King-sized bed was very comfortable. The balcony was a fabulous place to relax. Negatives: the water was untreated, salt water, with intermittent hot water. You need to brush your teeth with bottled water. The saltiness makes getting a hair brush through your hair a challenge. Finally, the A/C unit from the neighbouring building blew hot air in through our bathroom screen window.
Stayed 7 nights in Mar 2023

10/10 Excellent

Yonny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Sivana for the weekend and I couldn’t be happier with my choice.. it’s a perfect little quiet hotel away from the noise of Tulum’s night life.. surrounded by nature, cozy and intimate it’s the perfect place for a couple’s getaway. We stayed in the ocean front room and were serenaded by the sound of the waves every night.and even though they have a small staff they are all very attentive, they even helped me decorate the room for my wife’s birthday and got her a cake. So if you’re looking for a place to disconnect from the noise and just relax Sivana is a great choice!
Stayed 3 nights in Mar 2023

2/10 Terrible

Paula

Stayed 4 nights in Mar 2023

10/10 Excellent

Pierre-François

Stayed 2 nights in Feb 2023

10/10 Excellent

Jerome

Stayed 8 nights in Jan 2023

10/10 Excellent

James, Reisterstown

Stayed 4 nights in Dec 2022

8/10 Good

Armon

Liked: Cleanliness, staff & service
The restaurant and bar were closed for remodeling it appears but those two elements were part of our requirements when making our reservations.
Stayed 1 night in Nov 2022

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is in a good location and they do a good job of keeping the rooms clean. The air conditioner is only allowed to be on between 8 pm and 8 am but we found that it didn't really cool the room during the night. The breakfast was not great, not many options, and if you wanted more food you need to ask. They did not clean the beach loungers and basically left everything for you to do on your own. No bar service during the day and no restaurant on site. Overall, would rate this property as a 3.
Stayed 4 nights in Nov 2022

10/10 Excellent

Dariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Jessika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sivana was a little gem in Tulum. Our room felt like our own sanctuary in our tree house and the staff was always attentive and helpful. Sivana gave us exactly what we needed and is an a great location. The breakfast was simple but got the job done and we loved having our waterfront coffee. Would return!
Stayed 6 nights in Aug 2022

8/10 Good

alejandra G

Stayed 2 nights in Aug 2022

6/10 Okay

Ralph

Disliked: Amenities, property conditions & facilities
Great location, quiet, not crowded.
Stayed 2 nights in Jul 2022