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Hunab Tulum by Sunest

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hunab Tulum by Sunest

Outdoor banquet area
Dining room
Outdoor pool
Classic Apartment | Living area | 55-inch Smart TV with digital channels, TV, Netflix
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
Av. Coba km.25 (a1.4 km de,Carr.Cancun), TULUM FRACC MAYAZAMA F, Tulum, QROO, 77524
  • Tulum National Park
    ‪5 min walk‬
  • Dos Aguas Park
    ‪3 min drive‬
  • Hospital de Tulum
    ‪4 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪11 min drive‬

Room options

View all photos for Classic Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Classic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Apartment, 2 Bedrooms

55-inch Smart TV with digital channels, TV, Netflix

Classic Apartment, 2 Bedrooms

  • 885 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, City View, Tower

Deluxe Room, 1 King Bed, City View, Tower | Bathroom | Shower, rainfall showerhead, towels, soap

Deluxe Room, 1 King Bed, City View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Apartment

55-inch Smart TV with digital channels, TV, Netflix

Classic Apartment

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, 2 Bedrooms

55-inch Smart TV with digital channels, TV, Netflix

Comfort Apartment, 2 Bedrooms

  • 915 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Dining room

Deluxe Apartment, 3 Bedrooms

  • City view
  • Sleeps 6
  • 3 King Beds and 1 Large Twin Sofa Bed

View all photos for Comfort Apartment

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Comfort Apartment

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Hunab Tulum by Sunest

3.5-star hotel in Zama
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, concierge services, and dry cleaning. Housekeeping is available once per stay.
Hunab Tulum by Sunest offers 120 air-conditioned accommodations with safes and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hunab Tulum by Sunest features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A poolside bar is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Tulum hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.

Hunab Tulum by Sunest is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • A poolside bar

Things to do

  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per week
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 300 per accommodation, per day
  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 350 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 25 per pet, per week
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hunab Tulum by Sunest Hotel
Hunab Tulum by Sunest Tulum
Hunab Tulum by Sunest Hotel Tulum

Hunab Tulum by Sunest Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Patricio

Stayed 1 night in Nov 2024

4/10 Poor

rodney

Disliked: Cleanliness, staff & service
!
Stayed 5 nights in Nov 2024

10/10 Excellent

Araceli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and safe
Stayed 5 nights in Oct 2024

4/10 Poor

Hope

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving at Hunab it is not advertised properly. It is located down a street under construction. No one speaks English during my entire stay. No bar by the pool. Non working jacuzzi. First night entering the entire walk thru to my 4th flr room was dark had to use cell light. AC not working due to bad batteries. Holes in screen balcony so couldn't open that. It was not stated that it was a condo. No one returns your call back after the second day finally reaching someone. No hammock by the pool. It's just very misleading. They should stay closed until it is completely up and running. Total guests we saw in complex was about 5. We spoke to a family and they were displeased as well and actually left to days earlier.
Stayed 4 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit hidden, but right between Tulum town and Tulum hotel zone (beach).
Stayed 2 nights in Jun 2024

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderar absolut inte detta hotell
Dusch rummet var obrukbart och vatten kunde inte komma ner i brunnen / så det rann vatten ut i sovrummet och handdukar fick läggas ut på golvet som stopp. Fick duscha 5 dagar uppe vid pool området och i kallt vatten. Värden lovade fixa detta dag 2 men inget hände och gjorde sig oanträffbar samt så efter ett par dagar till började det lukta kloak och det var obehagligt. Alltså man vet att vår dusch inte fungerar och struntar i det ? Helt obegripligt och all dokumentation samt bilder - uppgjorda överens komna lösningar finns - jag är dessutom på en 50 års resa och känner mig oerhört kränkt av hur jag med sällskap behandlats. Blev erbjuden 1 natt av 6 mot vår tystnad i recentioner - så rekommenderar absolut inte detta hotel. Reser mycket har god förmåga att diskutera lösningar men detta stället är verkligen trist när man blir bemöt av nonchalans och fullständig nedslående syn på oss som kunder.
Stayed 5 nights in Dec 2024

8/10 Good

Cesar Daniel

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

OSWALDO

Traveled with family
Liked: Staff & service, property conditions & facilities
Es una excelente opción familiar para vacaciones en Tulum
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, lugar muy tranquilo y seguridad, muy buena comunicación por parte del personal
Stayed 1 night in Dec 2024

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estudio de una recámara muy amplio con cocina, sala y comedor. En zona tranquila
Stayed 1 night in Dec 2024

8/10 Good

Ricardo Felipe

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Emy Paloma

Liked: Property conditions & facilities
Es un hotel completamente nuevo, el problema es que le falta limpieza ya que al ser nuevo aun tiene polvo de la construcción. El agua del baño (regadera y lavabo) huele muy feo. El baño nuevo pero no se iba el agua de la regadera. Nos hicieron esperar una hora para poder acceder a la habitación, ya que no había nadie que nos diera el acceso