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Ikal Hotel Tulum

3.5 star property

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Photo gallery for Ikal Hotel Tulum

Oceanfront Suite with Plunge Pool | 1 bedroom, premium bedding, free WiFi, bed sheets
Mayan Lodge at GlampIKAL | View from room
Breakfast, lunch, brunch served; international cuisine, beach views
Tree House Suite with Plunge Pool | View from room
Garden Mayan Suite | 1 bedroom, premium bedding, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
Carretera Tulum-Boca Paila km 3, Tulum, QROO, 77780
  • Playa Paraiso
    ‪5 min walk‬
  • Tulum Mayan Ruins
    ‪18 min walk‬
  • Tulum National Park
    ‪5 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪58 min drive‬

Room options

View all photos for Bungalow, 2 Bedrooms

Bungalow, 2 Bedrooms | 1 bedroom, premium bedding, free WiFi, bed sheets

Bungalow, 2 Bedrooms

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront Suite with Plunge Pool

Oceanfront Suite with Plunge Pool | 1 bedroom, premium bedding, free WiFi, bed sheets

Oceanfront Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House Suite with Plunge Pool

Tree House Suite with Plunge Pool | 1 bedroom, premium bedding, free WiFi, bed sheets

Tree House Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Mayan Suite

Jungle Mayan Suite | 1 bedroom, premium bedding, free WiFi, bed sheets

Jungle Mayan Suite

  • 807 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Mayan Suite

Garden Mayan Suite | 1 bedroom, premium bedding, free WiFi, bed sheets

Garden Mayan Suite

  • 807 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plunge Pool Mayan Suite

Plunge Pool Mayan Suite | 1 bedroom, premium bedding, free WiFi, bed sheets

Plunge Pool Mayan Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1023 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow | 1 bedroom, premium bedding, free WiFi, bed sheets

Bungalow

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ikal Hotel Tulum

3.5-star hotel in Zona Hotelera
At Ikal Hotel Tulum, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy yoga.
Ikal Hotel Tulum offers 19 air-conditioned accommodations with complimentary bottled water. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and sports massages.
Ikal Hotel Tulum features 2 outdoor swimming pools. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on request.

Ikal Hotel Tulum has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Maia - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 20 for adults and MXN 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maia

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Free beach club

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 floor
  • Built in 2019
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 700 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 250 per accommodation, per stay
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Additional fee: MXN 415 per person, per night

We have included all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 20 for adults and MXN 20 for children
  • Airport shuttle fee: MXN 135 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 135 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

IKAL Tulum Hotel
Ikal Tulum Cabin
Ikal Hotel Boutique
Ikal Boutique
Hotel Ikal Hotel Boutique Tulum
Ikal Hotel Boutique Tulum Tulum
Ikal Boutique Tulum
Hotel Ikal Hotel Boutique Tulum Tulum
Tulum Ikal Hotel Boutique Tulum Hotel
Ikal Tulum
Ikal Hotel Tulum Hotel
Ikal Hotel Tulum Tulum
Ikal Hotel Boutique Tulum
Ikal Hotel Tulum Hotel Tulum

Ikal Hotel Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 246 reviews
Rating 8 - Good. 30 out of 246 reviews
Rating 6 - Okay. 18 out of 246 reviews
Rating 4 - Poor. 12 out of 246 reviews
Rating 2 - Terrible. 22 out of 246 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

AnMari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, paradise on earth. Blown away.
Stayed 1 night in Apr 2025

10/10 Excellent

alexander, Southampton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hidden place
Stayed 1 night in Feb 2025

10/10 Excellent

Novina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the best hotel stay. I originally booked for 2 nights but tried to add one night but i made a mistake. The staff really tried to fix everything ahead of us getting there. Even though they are booked they moved around the rooms so we could stay in the same room. Their service is excellent. But i have to say i admire the cleaning staff the most. The property was right on the beach i had to walk through sand to step into my garden suite. Tried as i might but i kept getting sand all over the room. Everyday i come back after the room cleaning all the sand is gone in the room!! I know it must be very difficult to do so kudo to the staff. Also our pool in the garden is cleaned everyday perfectly! We enjoyed the mayan ritual offered by the hotel. If there's a minor complaint the shower pressure can be better. Otherwise we loved it and we hope we can come can soon!
Stayed 1 night in Mar 2025

10/10 Excellent

Nenita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Love our treehouse hitel with a plunge pool and the accessibility to the beach and restaurants. But most of all, the staff from the check in, to the porters, restaurant w I rlers, and housekeeping. Would definitely come bavk.
Stayed 3 nights in Feb 2025

8/10 Good

Claudio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente y la experiencia tambien lo unico que no quedamos conforme fue que lo que uno escoje de cuarto online no es lo q te dan cuando llegas y tampoco la opcion a elejir si no lo q ellos tengan a su disponibilidad lo que no entiendo es porque no te lo dicen de antes de llegar el cuarto q nos toco no tenia nada igual a las fotos que muestra en la pagina de expedia,el lugar es muy lindo pero mejor antes de llegar para no tener sorpresas como yo mejor pregunten al hotel que room les van a dar porque cuando fui a reclamar a front desk me dijeron que es asi,te dan lo que tengan a disponibilidad y si no te gusta es lo que hay no te dan una solucion o opcion despues que ya pagastes
Stayed 2 nights in Mar 2025

8/10 Good

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Marcela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This entire property is dreamy! We stayed at the glamping cabins and it was an amazing experience. The only think I wish the cabin had was a mirror. Also the food service was often pretty to slow but other than that we really enjoyed our stay!
Stayed 3 nights in Feb 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check-n process was overly complicated with having to use WhatsApp and barcode reader. It was the longest che h-in process i gave ever experienced. The staff were very helpful but it took way too long for a siple process
Stayed 1 night in Feb 2025

10/10 Excellent

Jolanta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Ikal, Tulum

We have spend 6 nights in the tree house room there and still regret we did not book longer stay in this beautiful place. Amazing eco friendly hotel in the middle of a jungle, just right on the beach. Located in the Jaguar park, with shittle services across the park which allows as well explore the location at ease and your own pace. Loved the atmosphere, the design, service was very good- staff friendly and helpful, food delicious a bit pricey but keeping in mind Tulum prices, it was ok. Morning joga with the view to the beach was amazing. And the Margaritas there were the best and we tried them in many places. Would definately come back here.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mildred

Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at two resorts in Tulum and I made the decision to return to Ikal. Absolutely stunning beach. Beautiful rooms. Falling asleep to the sound of the ocean crashing is incredibly luxurious. Great food. Friendly staff. The location is unmatched.
Stayed 1 night in Feb 2025

10/10 Excellent

Camilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Tailisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
the property is stunning the service is just so so so slow everytime i ordered something it took 20-30 mins to come out offer food reached me way quicker than a bottle of water :/ other than slow service everything is incredible i would come back for sure.

10/10 Excellent

Zoia

Stayed 2 nights in Jan 2025

10/10 Excellent

Roisin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Ikal Tulum! We had a treehouse with a private plunge pool which was lovely, the bed was huge and design of the bedroom was awesome. The bathroom is outside, and we were a little worried about privacy when showering etc as we could see our neighbours on their balcony, but this is the design of the room. We did a complimentary kundalini yoga session during our stay which was very peaceful. There is a restaurant on site which is quite expensive, but in line with every other beachfront hotel - around $290 for a cocktail and $390 for a burger etc. The breakfast was amazing though! Overall the facilities are really great, with a wonderful stretch of pure white sand just moments from the hotel - we would definitely return!
Stayed 2 nights in Jan 2025

4/10 Poor

Kevin I.

Stayed 3 nights in Nov 2024

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and beach.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andres E, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy hermoso muy bonito lugar, tienen que seguir dando mantenimiento y no dejar que las cosas se deterioren para que siga siendo un lugar hermoso un poco de empeño en el mantenimiento y remplazo de cosas deterioradas sería una buena área de oportunidad para seguir mejorando
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Alena, Columbus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, from communication before arrival, check-in, everyday assistance, check- out. Highly recommend!
Stayed 4 nights in Dec 2024

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Allisyn

Stayed 1 night in Nov 2024

10/10 Excellent

Anyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024