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Jade Tulum

5.0 out of 5.0
Calle 29, Tulum, QROO
Calle 29, Tulum, QROO

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Penthouse

Bed Count 2 King Beds Maximum Occupancy 8 Max

Standard Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

This property is closed from July 26 2024 to July 25 2026 (dates subject to change).

Property Features

Jade Tulum features 3 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers spa services, concierge services, and laundry facilities. Onsite uncovered self parking is complimentary.

Jade Tulum has designated areas for smoking.

  • Laundry facilities
  • Spa services on site
  • Uncovered parking
  • Total number of rooms - 31
  • Wheelchair accessible – no
  • Number of outdoor pools - 3
  • Free self parking
  • Free WiFi
  • Concierge services
  • Designated smoking areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Microwave

Room Amenities

Jade Tulum offers 31 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Accommodations at this 5-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with digital channels and Netflix. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Jetted bathtub
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Iron/ironing board (on request)
  • Microwave
  • Cookware, dishware, and utensils
  • Wireless internet access
  • Kitchen
  • In-room massage available
  • Separate bathtub and shower
  • Separate dining area
  • Stovetop
  • Digital TV service
  • Free WiFi
  • Pillowtop mattress
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Housekeeping (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of bathrooms - 1
  • Netflix
  • Number of beds 1
  • Housekeeping on request
  • Blender
  • Mixer
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services
  • Laptop-friendly workspace
  • Paper towels
  • Freezer
  • Mini-fridge
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 5
  • Number of days between bed sheet changes: 5
  • Dining table
  • Meal delivery service available
  • Smooth flooring in room
  • Area rug/s in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Facial treatments
  • Massages

Nearby Activities

3 outdoor swimming pools are on site.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 35 per accommodation, per stay (varies per unit)
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is cleaned with disinfectant

Property does not follow sanitization practices of any association

Staffed front desk

Guest will receive an email before arrival 7 days

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Debit cards

Property is not currently implementing any guest safety measures

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Jade Tulum Tulum
  • Jade Tulum Aparthotel
  • Jade Tulum Aparthotel Tulum

Hotel Reviews

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