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Jashita Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jashita Hotel

Outdoor pool, sun loungers
Penthouse Jasmine | Frette Italian sheets, premium bedding, in-room safe, blackout drapes
Aphrodite Honeymoon Suite | Terrace/patio
Nefertiti Honeymoon Suite | Frette Italian sheets, premium bedding, in-room safe, blackout drapes
View from property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
Soliman Bay, Tulum, QROO, 77780
  • Soliman Bay
    1 min walk
  • LabnaHa Ecopark Adventures
    5 min drive
  • Cenote Tortugas
    7 min drive
  • Tulum, Quintana Roo (TUY)
    15 min drive

Room options

View all photos for Superior Deluxe Suite Ocean View

Superior Deluxe Suite Ocean View | Frette Italian sheets, premium bedding, in-room safe, blackout drapes

Superior Deluxe Suite Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Frette Italian sheets, premium bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Suite with Tropical View

Superior Deluxe Suite with Tropical View | Frette Italian sheets, premium bedding, in-room safe, blackout drapes

Superior Deluxe Suite with Tropical View

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Frette Italian sheets, premium bedding, in-room safe, blackout drapes

Panoramic Double Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Suite

Waterfront Suite | Frette Italian sheets, premium bedding, in-room safe, blackout drapes

Waterfront Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Cleopatra Honeymoon Suite

Cleopatra Honeymoon Suite | Frette Italian sheets, premium bedding, in-room safe, blackout drapes

Cleopatra Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Deluxe Suite

Superior Double Deluxe Suite | Frette Italian sheets, premium bedding, in-room safe, blackout drapes

Superior Double Deluxe Suite

  • 807 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse Jasmine

70-inch Smart TV with cable channels, TV, Netflix

Penthouse Jasmine

  • 2153 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Aphrodite Honeymoon Suite

Aphrodite Honeymoon Suite | Terrace/patio

Aphrodite Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Nefertiti Honeymoon Suite

Nefertiti Honeymoon Suite | Frette Italian sheets, premium bedding, in-room safe, blackout drapes

Nefertiti Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Conrad Tulum Riviera Maya

On private beach
Pool
Spa
Parking included
4.5 out of 5, Wonderful, (200)
The price is $435
per night
$598 total
includes taxes & fees
Jan 6 - Jan 7
Conrad Tulum Riviera Maya

About this property

Jashita Hotel

4.5-star Tulum hotel with private beach
Catch some rays on Jashita Hotel's private white sand beach, pamper yourself at the full-service spa, or enjoy snorkeling.
Jashita Hotel offers 30 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 70-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA AT JASHITA has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Jashita Hotel, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

A complimentary breakfast is offered each morning. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a children's pool, and a steam room.

Jashita Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 8 AM and 11 AM.
PANDANO - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) on request

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PANDANO

Things to do

  • Beach yoga
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor pool
  • Scuba diving
  • Snorkeling
  • Steam room
  • Windsurfing

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 70-inch smart TV with cable channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 3000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - JHO0909181K1
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Within a few days of booking, a transaction will be made on the guest's credit card by the property's billing department Enmot s.r.o. located in Prague, Czech Republic. The property requests that guests alert their bank of the transaction to avoid processing delays.

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jashita Hotel Tulum
Jashita Hotel
Jashita Tulum
Jashita
Jashita Hotel Hotel
Jashita Hotel Tulum
Jashita Hotel Hotel Tulum
Jashita Hotel Tulum Mexico/soliman Bay

Jashita Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 103 out of 116 reviews" "
Rating 8 - Good. 10 out of 116 reviews" "
Rating 6 - Okay. 1 out of 116 reviews" "
Rating 4 - Poor. 1 out of 116 reviews" "
Rating 2 - Terrible. 1 out of 116 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience! Highly recommend!
Stayed 3 nights in Mar 2024

10/10 Excellent

Giorgi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property , amazing staff and beautiful surroundings. Small size of the property makes it feel like you are at your own beachfront villa. It’s great if you are looking for a relaxing and quiet beachfront vacation. Not for partying . Also note that it’s around 30 min from tulum center so you will need a taxi. Overall town is pretty spread out. Enjoyed the trip and will be back to Jashita

10/10 Excellent

Fleming Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were tremendous. Byron, Fernando and Checca at the adventure shack were very kind and patient. Beautiful quiet bay away from the party zone 15 minutes away.
Stayed 4 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second home
After 2 years I returned to my favorite hotel on the planet, and it did not disappoint. What stands out is the service, the food, and the location. A quiet beach where you can relax, amazing accommodations, and a spa where you can unwind on the beach. Could not recommend more.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Be prepared to spend a lit of money
Hotel is a little tired, the suite we had needed updating. Shower and bathroom werent great. The food was very good althougb we would have enjoyed a greater range of specials. After a 4 night stay it became a bit repetitive. Overall feel of the place is very zen but prcies for food and drink are sky high. 300 mexina pesos for a bowl of guacamole! Spirits are single measures and around 300 mexican pesos for a shot. The trouble is you are a captive audience as there is no alternatives within walking distance and taxis are a complete rip off. Spa was also scandalously expensive. Yoga instructor was great, as were all the staff. Just let down by being a bit tired and needing a bit of TLC.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small quiet place to relax without the big resort noise, which attracted multinational visitors. The small beach was a quiet zone which made it easy to read a book or to enjoy the peaceful view. No music except soft at dinner. Excellent landscaping made the small resort feel larger and more private with lots of peaceful look outs and reading nooks. As a swimmer I appreciated that there were 3 pools: adult one big enough for laps, kiddie one by dining area, and a rooftop one with a bar for sundowners. Ocean swimming and snorkeling was possible too but a bit shallow. Definitely sign up for a cenote tour but skip the swim with sea turtles option! The staff were friendly and helpful with accommodating my allergies. They encouraged me to practice my Spanish but able to communicate in fluent English with my husband. Very good massages too. My only criticisms were that beach and poolside smoking was allowed (but few smokers) and that there was the same menu for lunch and dinner with few Mexican dishes. A simpler lunch menu with sandwiches and tacos etc would have been better or a salad bar to be quicker. The open air dining room was fabulous and the Italian food was good. Excellent guacamole and ceviches.
Stayed 5 nights in Jan 2024

10/10 Excellent

Adam

Stayed 4 nights in Jan 2024

10/10 Excellent

Brad

Liked: Cleanliness
Quiet space in Tulum.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nasim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jashita Hotel was quiet, clean and magical. We enjoyed our stay. The food is amazing and the staffs are friendly and nice. I absolutely recommend this place if you are looking for nice, relaxing and quite stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 4 days and majority of the staff is very welcoming and helpful. We were so lucky to have met Brenda, as she offered us an amazing experience of a botanical bath. It was breathtaking! The restaurant is good and the breakfast is included in the hotel package. Overall I had a beautiful stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place where you can just be.
We left this place for the end of our trip. It was a very good decision. If you want to do nothing and just be... it is the place. We didnt have a car, so you need to take in mind yhat hopping to Tulum, reqiure Taxis. But we knew that and did not want to leave. Going Outside this is like going out of the bubble. Why pop it. There were issues. Well it is 2022, staff is a challenging issue. But management aware, and knows to be accountant about un trained staff. (Well... the owner was there... and things were sorted quickly....above and over) The resturant is good. Good enough. The place is beautiful. So if you want to relax and just be... thats thd place for you... If you want activities... they have some tailored made options. They can try to 'hook up' guests to share some options. I am sure it will make it a bit more popular and crwate some networking...
Stayed 3 nights in Nov 2022

10/10 Excellent

jose ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jashita hotel truly does not disappoint. From the kindness of the staff; Clemente owner of Pandono, the waiters Eliu, Daniel, Gabriel the bartender, the lovely and friendly receptionists and housekeepers, you will be completely delighted. The grounds and pools are immaculate at all times regardless of weather. No sargasso here. The staff makes sure of it. We’ve travel to many fine hotels around the world, but Jashita truly lives up to its 5 star rating. Joe and Ileana
Stayed 7 nights in Jul 2022

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You'll love everything! The establishment, staff, food, and the view. Not to mention, the seaweed problem is almost non exist, compared to other establishments. So, if you like secluded with upkeep you wont be disappointed
Stayed 4 nights in Jun 2022

10/10 Excellent

jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time ! Hotel is very private and the whole staff is extremely friendly. Can’t wait to go back
Stayed 5 nights in Feb 2022

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stunning views. Superbly tranquil. Rooms and restaurant food were awesome!
Stayed 5 nights in Sep 2021

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms were a little out dated, the bed linens were nice however they only provided a gross blanket on top (duvet would have made a huge difference). The beach was medium - instead of crystal clear water, their beach front is mostly sea grass which was disappointing. Staff was incredible. Breakfast was off the charts, however the rest of the menu for the day/night is limited. I thought they offered daily yoga - instead I found myself paying $100 a day for a private that lasted less than an hour. I traveled by myself and actually extended my visit twice. I was unsure how safe I would feel as a single woman on my own, but I felt very safe. Wouldn’t come back to venue as it was very expensive, but enjoyed my experience and I would definitely come back to Tulum and try another venue.
Stayed 4 nights in Sep 2021

10/10 Excellent

farrukh, gillette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

10/10 Excellent

Asmaa Benkirane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A true gem hidden in Tulum. The rooms are beautiful, the service and staff exceptional . Always available for their guests ! We will come back for sure !
Stayed 4 nights in Sep 2021

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
A tad far from everything that’s going on (about 25 minute drive) taxis are about $40-$50 USD one-way to the center, so that was inconvenient. But overall a really cool quiet & clean hotel.
Stayed 7 nights in Aug 2021

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is very small, only 30 rooms. No activities other than kayaking, only one restaurant (very small). Did not like the hotel at all, very disappointed.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great unique experience
Stayed 8 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The access road is just a nightmare, 10 minutes of bouncing around in the car, hotel is nice but not worth the price. Tours were a scam, extremely expensive and definitely not worth it. Menu is good but should be vary, its always the same small menu every day. Not recommended, never going back.
Stayed 4 nights in Jul 2021