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K'uyen Boutique Hotel

4.0 star property

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Photo gallery for K'uyen Boutique Hotel

Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio
50-inch Smart TV with digital channels, TV, Netflix
Deluxe Penthouse, 1 King Bed, Private Pool | Bathroom shower
Deluxe Penthouse, 1 King Bed, Private Pool | Balcony view
Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $240
includes taxes & fees
Jun 3 - Jun 4

Explore the area

View in a map
C. Balam Dzakab, Tulum, QROO, 77600
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hunab Lifestyle Center
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Terrace/patio

Luxury Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Penthouse, 1 King Bed, Private Pool

Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio

Deluxe Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse, 1 King Bed, Private Pool

Penthouse, 1 King Bed, Private Pool | Terrace/patio

Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

K'uyen Boutique Hotel

4-star hotel in Zama
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and massage/treatment rooms.
K'uyen Boutique Hotel offers 25 air-conditioned accommodations with espresso makers and safes. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and sports massages.
K'uyen Boutique Hotel features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and coworking spaces. This Tulum hotel also offers spa services, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

K'uyen Boutique Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
K'uyen Boutique Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

K'uyen Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 163 reviews
Rating 8 - Good. 28 out of 163 reviews
Rating 6 - Okay. 13 out of 163 reviews
Rating 4 - Poor. 2 out of 163 reviews
Rating 2 - Terrible. 5 out of 163 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

C Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and always friendly. The rooms were lovely. There was a shopping area within walking distance for all of the basics. It was perfect and peaceful.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

ivica

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice and attentive stuff. Great value. Really nice neighborhood with a lot of caffes and places to just chill
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities
Quietness , functionaliy, quality and breakfast
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Tis Shula

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved the hotel. My penthouse was extremely clean. The staff are extremely
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Room was big and clean. Check in and out were smooth. Has Adrian both times and he was very nice and helpful. Marcelino at the roof top restaurant was great. We thoroughly enjoyed our stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I spent the week there and had a great time. The room was very modern and spacious. The staff took great care of us. The room was very clean and had everything we needed to have a great stay. The housekeeping was excellent. The area was great and a short walk to restaurants in Aldea Zama. Again, we had a great stay there.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and amenities are GREAT! The food was okay, but not very many choices and the taste was edible. The cleaning and front desk staff were helpful and gracious. The dining staff, both for dinner and breakfast di not seem very happy at all. Overall, I would definitely book again.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Stanley

Disliked: Amenities, property conditions & facilities
Room was just ok. Front dedk was very helpful, frienfly and fun! Property condition is kind of worn. Music blares constantly from tooftop bar and different equally loud music downstairs. So cacophony all day and night. Nut couldn't hear it insude the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

shanterria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel...will stay again!!!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff was great. The environment was very relaxing too
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

El Hadji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Keondra J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff, will return!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need better signage to find the place, but I am totally staying here again. I would in fact LIVE here! Beautiful area and accommodations.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet and clean. Staff was great especially Luis.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet at night.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and all the staff are so willing and eager to help make sure you have all you need for your stay here to be the most enjoyable!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Rainara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Veripi

Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The cost was affordable.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was amazing!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

ANA P TAPIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful, super cool rooms, big space, nice service
Stayed 1 night in Dec 2023