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Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only

3.5 star property

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Photo gallery for Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only

Champagne service
Champagne service
Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe
RT Suite Tree House GV | 1 bedroom, premium bedding, minibar, in-room safe
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Carretera Tulum-Boca Paila, Km 8, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪8 min walk‬
  • Playa Paraiso
    ‪20 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Jungle V 1st floor 1K

1 bedroom, premium bedding, minibar, in-room safe

Jungle V 1st floor 1K

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle V 1st floor 2D

1 bedroom, premium bedding, minibar, in-room safe

Jungle V 1st floor 2D

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront

Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | Terrace/patio

Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for RT Suite Tree House GV

RT Suite Tree House GV | 1 bedroom, premium bedding, minibar, in-room safe

RT Suite Tree House GV

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for POV 2nd floor 2D

POV 2nd floor 2D | 1 bedroom, premium bedding, minibar, in-room safe

POV 2nd floor 2D

  • 48 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Garden View

Signature Suite, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed, Garden View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for POV 2nd floor 1K

1 bedroom, premium bedding, minibar, in-room safe

POV 2nd floor 1K

  • 517 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, (630)
The price is $550
per night
$723 total
includes taxes & fees
Apr 6 - Apr 7
Nomade Tulum

About this property

Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only

3.5-star hotel in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kumaru Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

This beach hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Caracol Restaurant - This beachfront restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Roof Top & Nests Yum Yum - Overlooking the ocean, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Beach Club & Pool - This beach bar serves lunch only. Reservations are required. Open daily.
Karma Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 33 to 55 per person
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Beach Club & Pool
  • Caracol Restaurant
  • Karma Restaurant
  • Roof Top & Nests Yum Yum

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 33 to 55 per person
  • Airport shuttle fee: USD 260 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property

Property is also known as

Kanan Tulum Hotel
Kanan Tulum - Adults Only Hotel Tulum
Kanan Tulum - Adults Only Hotel
Kanan Tulum - Adults Only Tulum
Kanan Tulum
Kanan Tulum Adults Only Tulum
Hotel Kanan Tulum
Kanan Tulum Tulum
Tulum Kanan Tulum Hotel
Hotel Kanan Tulum Tulum
Kanan Hotel
Kanan Tulum Adults Only
Kanan Tulum Treehouse Rooftop Beach Club Spa Adults Only

Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 309 reviews
Rating 8 - Good. 47 out of 309 reviews
Rating 6 - Okay. 21 out of 309 reviews
Rating 4 - Poor. 5 out of 309 reviews
Rating 2 - Terrible. 13 out of 309 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Maira

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Although we had an experience that they could have been handled better we had a good time .
Stayed 4 nights in Nov 2024

10/10 Excellent

Basheera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing!
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
Stayed 2 nights in Dec 2024

10/10 Excellent

andrzej, chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach club
Stayed 2 nights in Dec 2024

8/10 Good

Vardhini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Miriam

Stayed 4 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.

10/10 Excellent

Robyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the most incredible time! The property is gorgeous and embodies the vibe of Tulum. We loved the tree house effect with the many levels you can walk up to have a beautiful view while lounging by the beach, getting a massage or having drinks/dinner. Rooms are unique and clean. The food is excellent! Some of our best meals here. Staff was wonderful. Angeles is the best masseuse. Julian and Ricardo took care of us on our pool/beach days. The concierge service through What’s App was so convenient. We cannot wait to return!
Stayed 4 nights in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Lisa, Santa Fe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and knew immediately that we did not want to stay here. First of all, we had a sea view blocked by an ugly, delipidated orange building (a true eyesore); second, our room reverberated with a disco beat; third, we were next to a construction site that started making noise at 8 am on a Saturday; fourth, we were directly under a kitchen where we could hear very loud noises of furniture being moved and people moving about. We knew we did not want to stay here so called expedia to see if we could check out early and get a refund. I understand a refund is possible if everything is well described and we did not happen to take note. So, although we accept that the hotel is noisy with a DJ playing music that can be heard in the rooms even with the door closed, we did not expect the construction noise, the kitchen noise or the ugly view. Even with this and two attempts by Expedia, Sebastian, who apparently is the off site person making the decisions, would not allow us to check out with a refund. Sebastian even lied saying there was no construction. We stayed only 1 of 5 nights, despite no refund. Most of the staff were friendly, but one person argued with us that the disco beat could not be heard in the room. And then when we countered this, he said that people like it that way. When we called the front desk at 11 pm about the loud kitchen noise the first and only night of our stay, we were told that the kitchen was closed. It was not. No apologies.
Stayed 6 nights in Oct 2024

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the whole jungle vobe, staff was attentive and i loved that all the pther popular places was on the same strip
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Leland, Northbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aleshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept. Service was great and food was appetizing.
Stayed 3 nights in Oct 2024

6/10 Okay

Amaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Arielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel with amazing service
Stayed 3 nights in Sep 2024

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique property unlike any other . The beach was beautiful and the property very organic . This is a place for more mobile people as there is tricky climbing and uneven walkways. Overall a great experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

Toma

Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

christopher

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poorly managed,
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024