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Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only

Champagne service
Aerial view
RT Suite Tree House GV | 1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, breakfast served
Signature Suite, 1 King Bed, Garden View | Bathroom | Combined shower/tub, spring water tub, free toiletries, hair dryer

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
Carretera Tulum-Boca Paila, Km 8, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    8 min walk
  • SFER IK
    5 min drive
  • Tulum, Quintana Roo (TUY)
    28 min drive

Room options

View all photos for Jungle V 1st floor 1K

1 bedroom, premium bedding, minibar, in-room safe

Jungle V 1st floor 1K

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle V 1st floor 2D

1 bedroom, premium bedding, minibar, in-room safe

Jungle V 1st floor 2D

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for RT Suite Tree House GV

RT Suite Tree House GV | 1 bedroom, premium bedding, minibar, in-room safe

RT Suite Tree House GV

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for POV 2nd floor 2D

POV 2nd floor 2D | 1 bedroom, premium bedding, minibar, in-room safe

POV 2nd floor 2D

  • 48 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Garden View

Signature Suite, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed, Garden View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for POV 2nd floor 1K

1 bedroom, premium bedding, minibar, in-room safe

POV 2nd floor 1K

  • 517 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only

3.5-star hotel in Zona Hotelera
This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, 3 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite.
Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kumaru Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

This Tulum hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Caracol Restaurant - This beachfront restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Roof Top & Nests Yum Yum - Overlooking the ocean, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Beach Club & Pool - This beach bar serves lunch only. Reservations are required. Open daily.
Karma Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 33 to 55 per person
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Beach Club & Pool
  • Caracol Restaurant
  • Karma Restaurant
  • Roof Top & Nests Yum Yum

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 33 to 55 per person
  • Airport shuttle fee: USD 260 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property

Property is also known as

Kanan Tulum Hotel
Kanan Tulum - Adults Only Hotel Tulum
Kanan Tulum - Adults Only Hotel
Kanan Tulum - Adults Only Tulum
Kanan Tulum
Kanan Tulum Adults Only Tulum
Hotel Kanan Tulum
Kanan Tulum Tulum
Tulum Kanan Tulum Hotel
Hotel Kanan Tulum Tulum
Kanan Hotel
Kanan Tulum Adults Only
Kanan Tulum Treehouse Rooftop Beach Club Spa Adults Only

Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 196 out of 269 reviews" "
Rating 8 - Good. 41 out of 269 reviews" "
Rating 6 - Okay. 16 out of 269 reviews" "
Rating 4 - Poor. 4 out of 269 reviews" "
Rating 2 - Terrible. 12 out of 269 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

christopher

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poorly managed,
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place to stay with great amenities
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

Daichela

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this stay. From the people, the space the decorations and details. Customer service was awesome at front desk, the beach club, the restaurants. I cant emphasize enough how much i loved this place. Will definitely be backk!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was very sweet. I enjoyed this trip
Stayed 5 nights in Jul 2024

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kanan was both unique and beautiful. The staff will pamper you from the time you arrive until you leave. The staff was exceptional. Primo, Kela, and Miguel are superstars. The cleaning staff is the best I’ve seen. The food was delicious, the beach was very nice, and the rooftop bird nests have the best view.
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Stayed 5 nights in Jun 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in all areas.
Stayed 5 nights in Jul 2024

10/10 Excellent

sergina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
Stayed 3 nights in Jul 2024

6/10 Okay

Nuguse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eco- friendly hotel and nice views. However I didn't get VIP access.
Stayed 5 nights in Jun 2024

10/10 Excellent

Tommy

Traveled with family
Liked: Amenities, property conditions & facilities
Staff was very excellent. Polite, kind, and very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just gorgeous!
Stayed 3 nights in Feb 2024

6/10 Okay

Keane

Liked: Staff & service, property conditions & facilities
I have wanted to stay at the Kanan for over two years now and was finally able to do so but the fact that a bottle of water is not complimentary is ridiculous. We were thirsty and ordered 3 cans of soda which costed us about $20 US dollars. You literally get NOTHING for free. While it may not be all inclusive you can atleast provide your guests with a bottle of water. It is also known to have a jungle esthetic but the amount of sand that’s in your room is insane. Please read all the reviews before booking this hotel everything is extremely overpriced.
Stayed 4 nights in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Sandra M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt in paradise. Loved the cleanliness and the attention of the staff. Primo was very attentive to all of our needs and concerns. Every day staff and Primo would greet us and ask if everything was ok with the room. Primo went above and beyond. Will certainly visit again.
Stayed 5 nights in May 2024

10/10 Excellent

MARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truly a beautiful place. The hotel is like a tree house with all amenities. The staff was excellent and the service was superb
Stayed 5 nights in May 2024

8/10 Good

Tamara

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Despite having on a braclet to identify me as a guest, I was asked over and over if i was staying in the hotel. there is a gate that closes the property around 9pm. The security guard was slow to respond to my request to open the gate. She was surly when she did finally open it. I was again asked if I was a guest. As a solo female traveler, i was upset that I couldnt gain access in a timely fashion. There are hardly any people on the street during the week. So there was a potential for danger. I complained to the manager, who was apolegetic , but not very sympathetic. No microwave, no TV. Lots and lots of stairs. Sand at the entrance made it irritating to walk to your destination. It was expensive, but not that great in my opinion
Stayed 5 nights in May 2024

10/10 Excellent

Nanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went to Kanan for our 20th Anniversary, and we enjoyed it immensely! The location is very convenient for shopping and dining. The prices are high, but that is to be expected in this part of Tulum. The hotel itself is beautifully unique with lots of natural wood and vignettes to take some amazing photos. The room is comfortable with good water pressure, nice hot water, and air conditioning. Many people commented about the loud music that plays constantly on other reviews, so we were prepared for that. I will say it was still louder than I thought it would be, but we made it work. The drinks at the hotel were pretty weak, but the food was delicious. The only other con was that the bed has seen better days. It was soft and comfy, but bowed in the middle which made it difficult to stay comfortable. We enjoyed our stay, and would recommend the spa and the Rooftop restaurant as well as the beach club.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel with amazing staff!
The resort is unbelievably unique and beautiful. You feel as if you are truly staying in a treehouse in the jungle, yet mere steps away from the beach. The staff was always nice and helpful. The location is great because we never had to take a taxi, which I heard was very expensive. You are in walking distance to a large variety of restaurants, pharmacies and convenience stores. I had a massage in the spa and it was fantastic. We ate lunch at the beach club every day and it was probably some of the best food that we had while in Tulum. The salads & ceviche were outstanding! We stayed in one of the tree house suites and the room was beautiful and clean. The ONLY negative would be the loud music from the attached club at night. It was tolerable for most of the week, but starting on Thursday night, the loud music went on until around 1:00 a.m. Maybe it is not as loud in other sections of the hotel, but it was really loud where our room was. But that was truly the only negative we could say about the hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Second time in this hotel, soon to be third time. Love this place. Perfect location, the staff are amazing!!! Best hotel in Tulum
Stayed 3 nights in Feb 2024

10/10 Excellent

Kanen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Mar 2024

10/10 Excellent

adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it was to the restaurants and convinient stores. The freezer in the mini fridge actually kept my ice frozen the whole time. Beach was great. Coffee was great in the morning.They provide bug lotion and after sun lotion.
Stayed 4 nights in Feb 2024